Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life.
Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
All I need in one place for fair price and good service
Pollo AI 回复2026-09-24
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
when I signed up at the beginning of this year, this company promoted the fact that they had great NSFW options, and now, 8 months on, it is crap! it is like a Nanny-state platform which is a really good reason not to trust AI on our planet moving forward, as AI will dictate what we can create, listen to, read, watch and say. the powers that be will try and get rid of books, video and tangible music media and replace it with streaming, so that we will be told by AI, and the people that, at the moment control AI, what we can view and listen to. BIG BROTHER! I will not be renewing my subscription. NY THE WAY.... I have had to edit this review because AI has stated that I am a Delighted Customer!!... I am not at all, and this is yet another example of AI deciding that it didn't like the negative feedback
Pollo AI 回复2026-09-23
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Excellent image-to-video quality. It followed my prompt perfectly on the first try without changing the composition. Very impressive!
Pollo AI 回复2026-09-23
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Had a good experienced and the outputs were better than I expected, I think people should give it a whirl
Pollo AI 回复2026-09-21
Hi there,
We greatly appreciate your wonderful review and kind recognition of our AI video generation service! Your satisfaction is our biggest motivation. We will keep optimizing our functions and bringing you smoother and more powerful video creation experience. Feel free to contact us anytime if you have any needs. Looking forward to your continued support!
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!
Hi there,
We sincerely appreciate all your positive evaluation and sincere encouragement. Our team will stick to original intentions, focus on user experience, and constantly improve product stability, compatibility and practicality in daily updates.
Hi there,
Thank you sincerely for your heartfelt recognition and warm support. We are very glad that our AI video tool can meet your daily creation demands. We will keep researching and developing new features to make video production easier and more efficient for every user.
Don't buy it. The program produces broken videos. The app doesn't work properly. It doesn't pay out. You'll just be wasting your money. Terrible—it's a scam. It doesn't say how many credits things cost. Money wasted. They won't give a refund, either.
Pollo AI 回复2026-09-21
Hi there,
Currently, we use a credits-based system to generate videos. The number of credits included varies depending on the plan, as does the other features included in each plan. It's important to note that different models require different amounts of credits. Using additional features will increase credit consumption. We recommend checking the specific credits required before using any model.
Furthermore, using the AI agent feature consumes a significant amount of credits. If you receive a message indicating insufficient credits, it means you don't have enough credits to generate the video. If you need to generate a large number of videos, we recommend using the basic model.
If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
The person has been idealized compared to the original image. It is better for the person to remain faithful to the original image.
Pollo AI 回复2026-09-21
Hi there,
We really appreciate your kind words and genuine praise. Your satisfaction has always been the biggest driving force for us to keep moving forward. We will continuously polish product details and fix minor problems to deliver better service and product experience.
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Your company is the tops! You've always been quick to explain things and your assistance is awesome!
Pollo AI 回复2026-09-17
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
So far, it does what the prompt says rather effectively..
Pollo AI 回复2026-09-18
Hi there,
Thank you so much for your love and support for our product. We firmly believe that excellent tools should make creation easier and more interesting. Therefore, we will continue to invest in research and development, explore more advanced AI algorithms, optimize rendering speed and quality, and strive to bring you a more professional, intelligent, and user-friendly AI video creation experience in every update.
Hi there,
Thank you sincerely for taking the time to share such positive and detailed comments. Your recognition is the greatest reward for every member of our team. We will keep optimizing the user interface, simplifying complex operations, and adding intelligent auxiliary functions, so that both beginners and professional creators can enjoy a seamless and efficient video creation experience.