Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life.
Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
I entered my information yesterday and then today when I paid. When I ask to continue with my project it gives me some generic shit<
Pollo AI 回复2026-09-28
Hello,
Regarding any issues with the using, it is recommended that you contact our professional customer service staff. We will respond to your questions within working days. Here is our customer service email contact information [email protected].
Wish you a happy life!
Does not exactly that what u ask them to do bit if it works its great
Pollo AI 回复2026-09-28
Hello,
Regarding any issues with the purchased package, it is recommended that you contact our professional customer service staff. We will respond to your questions within working days. Here is our customer service email contact information [email protected].
Wish you a happy life!
Too many not described elements are created or absolut unnatural elements are added. Too many details are not created, even though exactly described at the prompts.
Pollo AI 回复2026-09-28
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
I was actually really impressed with their Pollo 3.0 model. I got something that looked incredibly human. 5 stars.
Pollo AI 回复2026-09-28
Hi there,
We are extremely grateful that you took the time to leave such a wonderful positive review for our AI video generation software. It truly inspires our entire team a lot. We will keep optimizing core functions and upgrading various creative effects to bring you a more stable and comfortable video making experience.
Hi there,
Many thanks for your great evaluation and sincere approval. We feel honored that our software can bring you great convenience in video creation. We will keep learning and improving to make our AI video generator more professional and practical.
EXCELLENT MOST OF THE TIME WHEN IT FOLLOWS MY PROMPTS
Pollo AI 回复2026-09-28
Hi there,
Thank you sincerely for your heartfelt recognition and warm support. We are very glad that our AI video tool can meet your daily creation demands. We will keep researching and developing new features to make video production easier and more efficient for every user.
Hi there,
We sincerely appreciate all your positive evaluation and sincere encouragement. Our team will stick to original intentions, focus on user experience, and constantly improve product stability, compatibility and practicality in daily updates.
The filters are absolutely ridiculous. I can't get anything to render that doesn't ADD more clothing and materials to anyone wearing short or showing shoulders.
Pollo AI 回复2026-09-28
Hi there,
We sincerely apologize for bringing you such a bad usage experience. Every user's feedback is very important to us. We will attach great importance to the issues you reflected, actively optimize and upgrade related functions, and strive to avoid similar situations happening again.This is our contact email address:[email protected].
kling is much better. I have spend to much coin for making Video.
Pollo AI 回复2026-09-28
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
Have a good day!
even with seedance 2 and the animation is still horrible, did not follow prompt at all. so disappointing.
Pollo AI 回复2026-09-28
Thank you so much for your feedback. We are sorry to hear that even with Seedance 2, the animation result is poor and failed to follow your prompt. We fully understand your disappointment.
Our team keeps working to boost prompt adherence and animation quality for Seedance 2. If you could share your prompt and the generated video link, it will help us investigate and make further improvements.
Hi there,
We are truly grateful for your wonderful feedback and continued trust in our AI video generation software. It warms our hearts to know that our tool has become a reliable partner in your creative journey. Our team will continue to push technological boundaries, enhance model performance, and deliver more natural, high-definition, and stable video outputs to meet your growing creative needs.
I started a YouTube channel with original characters, and Pollo AI became my main tool for bringing their stories to life. My first attempts taught me to plan scenes carefully and choose the right model for each clip. Now I create short animated stories and Shorts much faster, and my first videos are already getting good engagement from young viewers and their parents.
Pollo AI 回复2026-09-28
Hi there,
Thank you so much for your trust and favorable feedback. We will keep making steady progress, solve existing small defects in time, and bring more powerful, stable and easy-to-use AI video creation functions for all users in the future.
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!