Totally totally scam
Totally totally scam. Embarrising delivery. ! A V O I D !
关于 Ponggi
数据更新- 网站
- ponggi.shop
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 7 条评价
- 差评回复率
- 81%（38/47 条）
是 Ponggi 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Treasure beautiful memories and important moments, every choice you make will piece together your own unique work. Ponggi products are not only decorations or accessories, but also memorial gifts for family and friends. Whether it is celebrating birth, marriage, any holiday, anniversary or milestone event in life. They are ideal gift choice for boyfriends, girlfriends, fathers, mothers and friends for birthdays, anniversaries, and even Valentine's Day and Christmas.Ponggi has a team of professional designers to provide stylish, personalized gifts. We will help you capture those precious moments and keep them close to your heart. You just need to provide your photos and word, then we can engrave these beautiful moments on your custom souvenirs and gifts to create unique and practical souvenirs for those special days.Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.No matter where you are, no matter where you are, create unique works of yours in Ponggi, discover and maintain the joy and passion in life.
以上内容由商家自行提供，未经平台核实。Ponggi靠谱吗？
Ponggi（ponggi.shop）在 OK.one 的综合评分为 2.5 分（满分 5 分），基于本站收录的 79 条用户评价，属于购物与时尚分类，口碑较差。53% 的评价为 1 星，差评比例偏高；商家回复了 81% 的差评；近 12 个月新增 7 条。数据最后更新于 2026-10-24。
用户怎么说
Absolutely the worst experience with…
Absolutely the worst experience with these guys. Firstly paid to expedite the order-but didn’t arrive in time. Secondly when it did the quality was poor. So poor we had to buy an alternative gift. It was supposed to be a crystal decorative piece with a picture inside 3d. What we received was a plastic cutout with the figures stuck on. Appalling and despite emailing for refund. No response. Don’t touch them with a barge pole!
Shit nothing elss
I waited almost a month for the ordered product even though they said delivery would take 7 to 15 days. Instead of the product I ordered, something completely different arrived. According to the pictures on their website, they promise great gifts, but in the end you get a piece of junk instead of the product you paid for. A typical fraudulent company that should be avoided at all costs.
Avoid - scam
My order took 2 weeks longer than the 5 to 7 business days promised. What arrived bears no resemblance to what was ordered. I ordered a personalised dachshund cushion. The picture on the website shows a handmade hand stitched cushion with floppy ears, what arrived was a a shaped cushion with a printed dog on each side. False advertising - do not waste your time or money here. Spend elsewhere.
FRAUD.
"Personalized Couple Photo Crystal Style Statue Ornament" I bought the above item from them. NOTHING looks like the photo of their website! PLUS that you send a photo of you and you wife (as a couple) and you get some other's couple photo (IF I could say "photo" this puke!) NOT even 3D effect! FRAUD - AVOID!
Don't waste your money!!!
My order took a lot longer than advised when I placed the order. Finally arrived yesterday and it's nothing at all like what I ordered! Absolute rip off. I will be complaining and requesting a refund. Do not waste your money ordering with this company.
DO NOT BUY FROM THESE MORONS!
DO NOT BUY FROM THESE MORONS!! TOTAL RIP OFF!! Products you receive are nothing like the pictures. They quite frankly are taking the p!££!!
VERY DISAPPOINTED
I purchased a photo number for my daughter’s 21st it stated the delivery date was before the party so I bought it. I didn’t get any other photos ready because I thought that would be enough. Just incase I paid more money for extra fast shipping . I was very disappointed & upset when it didn’t arrive for her party & 3 weeks after the event I was still waiting. The items was of poor quality & a lot smaller than expected. I asked for a refund & after many , many emails back & forth they still wouldn’t give me a refund. I WOULDNT recommendp this company for anything. VERY POOR delivery, quality, communication,& understanding . STAY CLEAR. To you response I have contacted you many times & the only resolution you offered was a refund for the express delivery I paid which you didn’t send it express post just normal delivery.
Ponggi 回复2025-08-08
Dear Customer: We deeply apologize for the inconvenience this has caused you. We welcome customer feedback. The delay in your product delivery may be due to weather or transportation issues. If you are dissatisfied with your product, please contact our customer service email at [email protected]. We will handle this matter appropriately. Please continue to trust us. We look forward to hearing from you.
I just ordered and payed but I didn't…
I just ordered and payed but I didn't receive any email or order number so I got scammed probably.
Ponggi 回复2024-12-12
Hello, So sorry We could not find your order, please provide the email address and name you used when purchasing And purchase website name, order number and bill screenshot We will help you re-query The following is our customer service email address: [email protected]
I am unable to describe my tragic…
I am unable to describe my tragic experience with Ponggi !!! I ordered an emblem for my husband's car for his birthday. I paid from my bank account to the merchant's PayPal account. I tracked my parcel. The day that I expected to receive my order, I shocked with an email that my address was incomplete. I contacted customer service and told them that the order would be returned and I asked for it to be reshipped or my money refunded but they blocked me and they no longer receive my messages .
Ponggi 回复2024-10-08
We sincerely apologize for the inconvenience caused to you. Customer service is very important to us. Regarding your product not being delivered in time due to address problems, you can send the correct address and contact number to our after-sales customer service email so that we can take prompt action. You can contact our after-sales email and we will follow up on your request immediately. The following is our customer service email address: [email protected]
Juuvei.com is the same as this page
this address is associated to JUUVIE.com and withgifts.com please avoid to buy something from them, their delivery time is far from what they say it is going to be. ask for a sample or a mock up of what you are buying, I asked for a necklace that had a phot of the moon phase of one specific day and year and they send me a photo of another thing. they say they can do it custom, but they do not take care of the customization. as you can see if you track the number it is almost a month for delivery and they say 15 days A last minute email from customer service, "we couldn't produce what you asked so we send a similar one" are you serious?! It is a CUSTOMIZE product, you MUST do it as it was asked for..... Now they are offering refund 20% of refund. This is outrageous.
Ponggi 回复2024-09-16
Hello, we apologize for the inconvenience. The shipping time will be delayed according to the local weather and transportation conditions. The production of our product will take some time. We are sorry. If there is any problem with the product, you can contact our customer service email and we will handle it further.Here is our customer service email address: [email protected]
Silver engraved photo pendants
I ordered with trepidation, because of all the horror stories on line, and when I received the email confirming only one of the three products I had ordered, I feared the worst. However, my email received a reassuring and speedy reply, and the engraved photo pendants arrived in less time than I had expected, the order fully filled, and of excellent quality. Phew!
Ponggi 回复2024-09-03
We appreciate your feedback and thank you for liking our products. We will collect valuable suggestions and suggestions and strengthen our service attitude, so that customers have a satisfied and comfortable shopping experience. We are very happy and hope to cooperate with you in the future.
the order was incomplete and partially…
the order was incomplete and partially broken and arrived very late even though I had paid more to receive the order earlier
Ponggi 回复2024-09-02
We apologize for any inconvenience that may have been caused. Customer service is important to us and we listen to your feedback on our products. Your feedback will be shared with our team so that we can act quickly. If you have any questions or are not satisfied with the quality of our products, you can contact our after-sales email and we will follow up on your request immediately. Here is our customer service email address: [email protected]
Very nice but you had to turn the stone…
Very nice but you had to turn the stone to see the picture in the right way. It would have been better if the picture was turning up or down, not on the side.
Ponggi 回复2024-08-02
We appreciate your feedback and thank you for liking our products. We will collect valuable suggestions and suggestions and strengthen our service attitude, so that customers have a satisfied and comfortable shopping experience. We are very happy and hope to cooperate with you in the future.
Deficient delivery and carriers
I ordered 4 weeks ago a birthday present for my wife after having been given an estimate of 7 to 15 days. Progress and report if progress was fine until it was given to a local carrier two weeks ago. Since then there is no news. I consider you should locate follow up and solve the situation and if necessary resend me merchandise as soon as possible. I would like to be able to provide you a favorable review but I need a solution now Thank you.
Ponggi 回复2024-07-24
Hello ,your package already on the way, I hope you wait.you click this link ,and you can track your parcel :https://t.17track.net/en#nums=YT2418021272198521 We apologize for any inconvenience that may have caused, slow courier updates, poor courier delivery that did not reach your satisfaction. If you have any questions. This is our customer service email address to contact us: [email protected]
Not exactly the quality I would expect
Not exactly the quality I would expect at that price. The image inside the bracelet wasn't bright nor clean or sharp and the box was quite dirty. I'm unsatisfied.
Ponggi 回复2024-07-09
We apologize for any inconvenience caused. Customer service is important to us and we listen to your feedback about our products. Your feedback will be shared with our team so we can act quickly. To better assist you, you can provide us with your order number or email address and we will follow up on your request immediately. This is our customer service email address: [email protected]
Did not receive the item yet.
Did not receive the item yet.. worst shipping company without anyway to contact them
Ponggi 回复2024-06-24
We apologize for any inconvenience caused. Customer service is important to us and we listen to your feedback about our products. Your feedback will be shared with our team so we can act quickly. In order to better help you, you can provide us with the order number or email address, and we will track the inquiry for you in a timely manner. This is our customer service email address: [email protected]
Nice gift and quality as expected
Quality was as expected, delivery as fast as promised, my questions by e-Mail were answered very fast. It was a gift and the giftee was very happy.
Ponggi 回复2024-05-30
We sincerely appreciate your feedback, thank you for liking our products, we will collect valuable suggestions and suggestions and strengthen our service attitude, so that customers can have a satisfied and comfortable shopping experience, we are very happy and hope to continue. cooperate with you in the future
the results are impressive and they are…
the results are impressive and they are so pleasant. They wrote to me only for tell me abaut the quality of the photo and if i wanted to change it, but how i could´t, they do the best job with it. Thank you very much, they are so recomended
Ponggi 回复2024-05-20
We sincerely appreciate your feedback, thank you for liking our products, we will collect valuable suggestions and suggestions and strengthen our service attitude, so that customers can have a satisfied and comfortable shopping experience, we are very happy and hope to continue. cooperate with you in the future
Had a bad experience
Had a bad experience, my product was broken when i received it.
Ponggi 回复2024-05-17
We apologize for any inconvenience caused. Customer service is important to us and we listen to your feedback about our products. Your feedback will be shared with our team so we can act quickly. In order to better help you, if you are not satisfied with the quality of the product or the product you received is damaged, you can continue to contact us. Due to time difference, the response speed is slow. Please understand that this is our customer service email address: [email protected]
大家还看了
Japan Tiger1.5
Dripshipper.co
Bold Foods
Onis London
PXN STORES LK
Torzly1.0
The High Performance Health Program - By Andrew Marsham5.0
Stonewallgear