We sincerely apologize for the inconvenience, please open a ticket with our support team at https://support.privadovpn.com/new or you may email us directly at [email protected] and we will do everything we can to assist.
Hello, We're sorry to hear your experience with subpar. If you need any assistance you can reach out to us through the following link: https://support.privadovpn.com/new
Greetings, we already confirmed a refund, a few hours ago, immediately upon request. As promised on our website, we provide a full refund if you are less than happy with the product. If you have questions, contact us at [email protected].
We strive to provide the highest quality of service to all our customers, and it is disheartening to hear that we fell short of your expectations. Please know that we take your feedback very seriously and take immediate steps to address the issues you encountered. Your satisfaction is our top priority, and we are committed to providing the best customer experience.
We value your business and hope to have the opportunity to regain your trust in the future.
VPN 无法在我的 Mac 上保持连接,与支持人员交谈会让您陷入困境 - 安装隧道软件、删除防火墙等都无济于事。最初,退款存在阻力。在我最初的 Trustpilot 负面评论发布后,我们退款了,所以我修改了我的评论。
PrivadoVPN 回复2024-03-14
We are sorry to hear you are dissatisfied with our service. We responded to your initial request and issued a refund when you asked. Please check your ticket thread for confirmation.
Thank you for taking the time to leave a review. If you have any questions or additional feedback, please let us know: https://support.privadovpn.com/new
Hi, we're sorry to hear about your experience. We'd like to gather more information on the issue you are encountering. Can you please reach out to us at [email protected]? Thanks,
Thanks a lot for leaving a review and giving us max rating! We really appreciate it! If you ever need assistance or have any questions or suggestions, please contact us at [email protected].
Thanks a lot for leaving a review and giving us max rating! We really appreciate it! If you ever need assistance or have any questions or suggestions, please contact us at [email protected].
J
Jan Schouten · 写过 1 条评价 · 体验于 2023-10-16 ·
★★★★★
易于安装并具有所有功能...
易于安装并具有我需要的所有功能
PrivadoVPN 回复2023-10-16
Thanks a lot for leaving a review and giving us max rating! We really appreciate it! If you ever need assistance or have any questions or suggestions, please contact us at [email protected].
We sincerely apologize for the inconvenience, please check an email from us with a solution.
If you do not see it, double-check in your email spam folder.
A
Andrew Warner · 写过 34 条评价 · 体验于 2023-10-04 ·
★★★★★
不适用于 Sky 内容
以为这是一个 VPN,我可以将我的位置设置为英国,同时在西班牙度假 - 并访问 Sky Go 和 Super 6。经过 3 天的不工作并从他们的支持部门得到令人困惑的答复后,我终于收到他们的回复,说它与 Sky 不兼容。那么这不是一个可用的 VPN 是吗? 🙈
PrivadoVPN 回复2023-10-08
Dear Andrew, we sincerely apologize for the confusion, and we deeply regret any inconvenience this may have caused you. We will ensure that such a situation does not occur in the future. We do hope to serve you better in the future and expand the list of the supported channels.
C
Casey · 写过 1 条评价 · 已认证 · 体验于 2023-08-30 ·
★★★★★
快速可靠
PrivadoVPN 回复2023-09-24
Thank you for the review! Please feel free to contact us at [email protected] if you ever need help.
K
K Beard · 写过 5 条评价 · 已认证 · 体验于 2023-08-18 ·
★★★★★
私人免费服务
我使用免费服务。它易于使用、相对快速且无故障 - 您还能要求什么呢。非常好
PrivadoVPN 回复2023-09-13
Thanks a lot for leaving a review and giving us max rating! We really appreciate it! If you ever need assistance or have any questions or suggestions, please contact us at [email protected].