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PureVPN

201 条评价

4.3201 条评价
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关于 PureVPN

数据更新
网站
purevpn.com
分类
电子与科技
所在地
United States
状态
待认证
近 12 个月
201 条评价
差评回复率
64%(18/28 条)
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PureVPN靠谱吗?

PureVPN(purevpn.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 201 条用户评价,属于电子与科技分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 64% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Benjamin Thomas · 写过 4 条评价 · 已认证 · 体验于 2026-04-13 ·

非常好的支持

purevpn 的快速支持通过远程控制解决了我的问题。 5分钟就完成了!

PureVPN 回复2026-04-14

Hi Benjamin! Thank you so much for your kind feedback! 😊 We're glad to hear that our team was able to quickly resolve your issue through remote support. Getting things sorted in just a few minutes is exactly the experience we aim to deliver. If you ever need assistance again, we're always here to help!

F
Frau Nina Eschner · 写过 6 条评价 · 已认证 · 体验于 2026-04-12 ·

来自 Pure VPN 的比拉尔

来自 Pure VPN 的 Bilal 回答了我的所有问题,并帮助我找到了未来两年使用 Pure VPN 的优惠。

PureVPN 回复2026-04-14

Hi! Thank you for your feedback! 😊 Glad to hear Bilal helped answer your questions and secured a great deal for you. We’re always here if you need anything!

L
Lonny Selinger · 写过 1 条评价 · 体验于 2026-04-12 ·

一流的客户服务

有时技术问题可能需要一些时间。乌扎尔不仅乐于助人,还在我确认一切都按预期工作时等待。没有来回的电子邮件,只是耐心等待,直到我的问题得到解决。一流的客户服务!

PureVPN 回复2026-04-14

Hi Lonny! Thank you for sharing your experience! 😊 We truly appreciate your patience and understanding. We're especially glad to hear that Uzair provided attentive and seamless support, staying with you until everything was fully resolved. Delivering reliable and hassle-free assistance is what we strive for, and your feedback means a lot to us. We're always here whenever you need help!

D
DANIEL BANDA · 写过 2 条评价 · 已认证 · 体验于 2026-04-10 ·

几秒钟内解决了我的问题!

PureVPN 回复2026-04-14

Hi Daniel! Thank you for your feedback! 😊 Glad we could resolve your issue so quickly. We’re always here to help!

K
Keith · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

更新

萨阿德特工帮我续签了。沟通起来很愉快。

PureVPN 回复2026-04-14

Hi Keith! Thank you for your feedback! Glad to hear Saad assisted you smoothly with your renewal. We appreciate your kind words!

D
Danielle Worman · 写过 3 条评价 · 已认证 · 体验于 2026-04-10 ·

技术人员很棒,还有…

技术人员很棒,他们没有任何问题。 我在记账时遇到了麻烦,但最好是这样,因为我的账户需要特别关注。 我担心这更像是一场拉扯而不是企业合并。 但我是纯VPN的早期支持者,这种支持正在回报我。所以我不能抱怨。 我建议让客户选择在技术人员表现不佳时进行投诉,但不要求您的技术人员要求每个客户进行审核。

PureVPN 回复2026-04-14

Hi Danielle, thank you for your honest feedback 😊 We’re glad to hear our technician was able to assist you and resolve your account issue with the attention it needed. We also truly appreciate your long-time support of PureVPN. Your suggestions are valuable, and we’ll definitely take them into consideration as we continue improving our service experience. Thank you for staying with us!

A
Atulya Dev · 写过 10 条评价 · 已认证 · 体验于 2026-04-11 ·

比拉尔超级有帮助

比拉尔真的很有帮助,很快就解决了我的疑问。这就是它成为优秀客户顾问的原因。

PureVPN 回复2026-04-14

Hi! Thank you for your feedback! 😊 Glad to hear Bilal resolved your query so quickly. We truly appreciate your kind words!

b
bmwzep · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

他们帮助我很快

他们很快就帮了我,很快就解决了问题!

PureVPN 回复2026-04-10

Hi! Thanks for the great feedback! 😊 We're glad we could resolve your issue quickly and get everything sorted in no time. If you need anything else, we're always here to help!

J
Jeff · 写过 3 条评价 · 已认证 · 体验于 2026-04-09 ·

PureVPN 太棒了!

PureVPN 非常棒! Saad 能够帮助我解决我的连接问题,并确保一切正常,然后才让我离开! 我已经使用 PureVPN 两年了,它对我们来说是一个很棒的工具! 总是乐于助人且专业。 它对我们来说是完美的工具!

PureVPN 回复2026-04-10

Hi Jeff! Thank you so much for your kind words and for being with PureVPN for the past 2 years! 😊 We’re really glad to hear that the service has been working great for you and that it’s been a valuable tool for your needs. A special shoutout to Saad — we’ll be sure to share your feedback with him! 🙌 If you ever need any assistance in the future, we’re always here to help. Thanks again for your continued support! 🚀

T
Tim · 写过 2 条评价 · 体验于 2026-04-06 ·

PureVPN 阻止了我的互联网访问并出现了严重的连接问题

我最近在使用 PureVPN 时遇到了严重的问题。尽管我的互联网连接本身正常,但我突然无法访问任何网站。当我检查 PureVPN 网络适配器的 TCP/IPv4 设置时,我注意到不存在有效的 IP 配置。适配器显然未能获得必要的 IPv4 设置,这可能导致互联网访问丢失,尽管连接本身似乎仍然处于活动状态。终止开关被禁用,所以这不是原因。 这个问题非常严重,以至于它有效地阻止了我的互联网访问,直到我完全卸载 PureVPN。切换到 NordVPN 后,一切立即恢复正常,没有任何问题。 在此之前我已经对 PureVPN 不满意,因为随着时间的推移,流媒体经常变得不稳定、冻结或大幅减慢。但完全阻止我的互联网连接是我停止使用它的最终原因。 根据我的经验,我不推荐 PureVPN。

a
adsswwwfdf · 写过 1 条评价 · 已认证 · 体验于 2026-04-08 ·

快速清晰的响应

PureVPN 回复2026-04-10

Hi! Thanks for your feedback! 😊 We're glad you found the response quick and clear. We're always here if you need any help!

Y
Yousef · 写过 1 条评价 · 已认证 · 体验于 2026-04-07 ·

感谢纯VPN

PureVPN 回复2026-04-10

Hi! Thank you for your support! 😊 We truly appreciate it!

L
Lew · 写过 14 条评价 · 已认证 · 体验于 2026-04-05 ·

比拉尔反应非常灵敏

比拉尔反应敏捷、耐心且乐于助人。

PureVPN 回复2026-04-10

Hi! Thank you for your kind words! 😊 We're glad to hear Bilal was responsive, patient, and helpful. We'll be sure to share your feedback with him!

J
Jim Hodson · 写过 1 条评价 · 体验于 2026-04-05 ·

5年过去了10年了

我使用 Pure VPN 及其专用 IP 服务已有 5 年了。 我的 5 年订阅已过期,当我尝试重新订阅时,网站抛出错误。 只好联系客服了。 Uzair 帮助我恢复了服务并保留了我的旧 IP。

PureVPN 回复2026-04-10

Hi Jim! Thank you for being with PureVPN for 5 years! 😊 We’re really glad Uzair could help you quickly restore your service and keep your old IP. We truly appreciate your continued support!

Д
Дмитрий Родин · 写过 1 条评价 · 体验于 2026-04-05 ·

反应非常快

PureVPN 回复2026-04-05

Hi! Thank you for your feedback! 😊 We are glad you found the responses quick and helpful. If there’s ever anything else you need, our support team is always here to assist!

I
IH · 写过 5 条评价 · 已认证 · 体验于 2026-04-03 ·

PureVPN 支持总是快速且……

PureVPN 支持始终快速可靠。

PureVPN 回复2026-04-05

Hi! Thank you for your kind feedback! We’re delighted to hear that you find PureVPN support quick and reliable. Your trust means a lot to us, and we’re always here whenever you need assistance!

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Burebista Tarabostes · 写过 3 条评价 · 体验于 2026-04-04 ·

比拉尔很快回答

比拉尔回答得很快,专业地回答了我的问题。优质的服务!

PureVPN 回复2026-04-05

Hi! Thank you so much for your kind words! 😊 It was a pleasure assisting you. I’m glad I could help quickly and provide the support you needed. If you have any more questions in the future, feel free to reach out anytime!

T
TGraves · 写过 3 条评价 · 体验于 2026-01-01 ·

PureVPN Android 没有终止开关!!!

PureVPN 对我撒了谎,告诉我他们有一个内置的终止开关。 Android 应用程序没有终止开关。一旦被骗了,他们就喜欢反悔、拐弯抹角,并告诉你可以打开 Android 设备中的设置来保护你的数据……又是一个谎言!您的软件中要么内置有终止开关,要么没有。我讨厌被欺骗。时期! 买家当心...避免或订阅后果自负。已经警告过你了!!!

M
Morango · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

我得到的支持非常好

我得到的支持非常好。我的问题得到了解决,提供了我需要的一切。

PureVPN 回复2026-04-05

Hi! Thank you so much for your wonderful feedback! 😊We are really glad to hear that your question was fully resolved and that you got everything you needed. If there’s anything else we can assist you with, feel free to reach out anytime!

V
VanB · 写过 1 条评价 · 已认证 · 体验于 2026-04-02 ·

超级人类聊天

得到一个直接的答案,我可以用它来完成所需的付款。

PureVPN 回复2026-04-03

Hi! Glad to hear you were able to get a clear and direct answer to complete your payment 😊 If there’s anything else you need or if you run into any issues, feel free to reach out—we’re always here to help!