We don't just build machines—we empower creators to bring ideas to life. Every day, we strive to foster collaboration between designers and makers, turning visions into reality.Our 3D printers are designed for simplicity and efficiency, ensuring a seamless experience from the start. With advanced R&D and manufacturing, we uphold excellence, creativity, and teamwork at every step. 3D Printers 3D Fliaments 3D Accessories QIDI WIKI
以上内容由商家自行提供，未经平台核实。QIDI（qidi3d.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 335 条用户评价，属于电子与科技分类，口碑一般。72% 的评价为 4 星及以上，18% 为 1 星；商家回复了 93% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that the staff is extremely helpful, polite, and quick to respond to any technical inquiries during printing. Many everyday buyers also highlight the impressive print quality, solid machine reliability, and careful protective packaging right out of the box. Some reviewers were not happy with certain accessory components, mentioning recurring mechanical issues and unexpected ongoing difficulties with multi-filament box units. A few other people also felt that technical assistance could occasionally be slow, leading to frustrating troubleshooting loops and delayed resolutions for various disappointed buyers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。From the very first setup, the Q1 Pro has worked flawlessly and exceeded my expectations. Support truly stands out—Eleanor has been incredibly helpful, responsive, and professional throughout. I’d also like to give a special thanks to Chloe for her consistently positive, thoughtful, and genuinely appreciated interactions. A brand that truly cares about its customers. Highly recommended!
I made my decision on purchasing the Qidi Q2 after watching multiple YouTube reviews. This printer has all the bells and whistles at a reasonable price. I have printed many things with this printer and it performs exceptionally. This of course is if you use good filament and not some cheap off the wall brand.
I absolutely enjoy using my QIDI TECH Q1 Pro 3D printer. I have had a few struggles with it, very few. But QIDI Tech support has always been extremely well done. Your Tech support leaves nothing to be desired. My printer performs very very well. I am happy with the quality and the support.
I've contacted QIDI support more than once, and every time I'm convinced — this is the most customer-oriented company I've ever dealt with. The latest case: I accidentally broke a part on my printer (my own fault, completely). I wrote to support, not really expecting much. But Eleanor didn't just diagnose the issue quickly — she actually sent me a ready-to-print 3D model of the broken part! I printed it in a couple of hours, installed it, and the printer is working perfectly again. It's rare to see support that genuinely wants to help instead of just sending generic replies. Eleanor is a true professional. Thank you!
Amazon shipping is terrible. Items shipped through Amazon take too long to arrive and are packed poorly, if at all (filament arriving just taped together with crushed boxes).
We’re very sorry for the poor shipping experience and truly appreciate your feedback. We will report this issue to our logistics partner and work on improving the packaging to ensure better protection during delivery. Thank you for bringing this to our attention and for your support.
I appreciated the US store clarifying which model printer I had. This allowed us to order the correct one from out of the US. I wish the free cables came with the mother board still, but that will be okay.
We’re glad to hear that our US store team was able to help clarify your printer model. Regarding the cables, accessories under the same order are usually shipped together. However, if they are dispatched from different warehouses, they may arrive in separate packages. We kindly ask for your patience while everything is delivered. Thank you for your understanding and support.
Printer came in a short period of time, but had to wait for the Box. Printer had a long bolt in place that interfered with the extruder when homing, causing an unsightly groove across the front of the extruder cover and caused motion issues. Error messages are very vague on the display, need to go to website to get useful descriptions. All in all a nice machine that prints well.
I purchased a Plus 4 combo in July 2025, the printer arrived in 3 days with rhe Qidi box a couple of months later. As with anything new there was a learning curve and I'm still learning but all in all the equipment has worked well with now over 600hrs of printing. I had a couple of very small issues which with the help of Qidi support were addressed quickly. None of the issues stopped the printer from being operational. Would I buy another Qidi machine, absolutely, is it perfect, no but it is excellent value for money does what I need it to do in a very reliable way. Great purchase.
The QIDI Q2 is my first 3d printer! The installation was greatly helped by videos and the customer service ((Alan and Lexie). Everything is running perfectly, including the QIDI Box. Overall, it's a big FIVE stars. Thank you !!
Set please with customer service!! Everything was done professionally!!
Easy to use web interface. Very good prices and quick delivery.
Daughter & son-in-law referred me to your product. And I have never looked back. I purchased the Q2C. I hind sight I should have went with the Q2. But I updated the Q2C with a camera & filter. Machine has worked flawlessly. A little bit of a learning curve on the QiDi studio software, but learning as I go. Thank you for a great product.
When I bought the QIDI Q1 Pro printer, I was drawn to the specifications for the price. I was completely new to QIDI and assumed they were like other low‑budget manufacturers. With many of those companies, I’ve learned that you often have to take full responsibility for figuring out how to use and troubleshoot the devices, since factory support is usually minimal or nonexistent. What I discovered with QIDI could not have been further from the truth. I am now several years into using my Q1 Pro. Yes, it has crashed at times, and my own inexperience—along with normal wear and tear—has resulted in a few broken or failed parts. Even so, the printer itself is excellent. Are there better printers out there? Of course—but you should expect to pay significantly more for them. Has this printer proven to be well worth the money? Absolutely. When things have gone wrong, I’ve had access to knowledgeable and responsive support. QIDI has gone above and beyond to make sure I received replacement parts quickly, along with videos and diagrams to ensure repairs were done correctly. I honestly can’t think of another manufacturer that provides this level of support and timely parts availability. Would I buy this printer again? Without hesitation. That said, I do have my sights set on its bigger brother!
The tech support is generally awesome but in this case I received my new Max4 just as everyone went on holiday. Great machine but definitely early stage in software for some items. Quality of prints is amazing and support is much easier to deal with,
I give 4 stars so you know the review isn't fake. QIDI's machines and software get better with each generation. I'm a returning customer. I got a new Q2 w/ BOX and it is working great so far. Their support has always been responsive and helpful. yay
Delivery incomplete. Support slow to react. Never received missing items. Now support doesn't respond at all anymore.
We sincerely apologize for the inconvenience caused by the delayed delivery and the missing items. Could you please send your order number to our official support email listed on our website? We will check your order status and provide you with real-time shipping updates as soon as possible. Please note that some items may be out of stock and could require additional time to ship. We truly appreciate your patience and support.
Nice Contact with Evelyn. Always a quick response and helpfull Instruktionens. The Spareparts comes to me very quickly. The Qidi Plus 4 Printer works now perfekt. Thanks a lot. Greetings from Germany Michael
Very quick to respond to my minor concerns love that they have a great product and customer service.
We’re very sorry for the inconvenience caused by the poor print quality. Please feel free to contact our after-sales support team at any time. Whether it’s a machine issue or print setting problem, our team will provide a quick response and help you find a solution. Thank you for your understanding and support.
I am very grateful to the company QIDI and especially to the specialist Eleanor for the quick and comprehensive help in resolving my issues!
共 335 条符合条件的评价
