Very easy for beginners
Very easy for beginners. Just works :)
关于 QIDI
数据更新- 网站
- qidi3d.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 306 条评价
- 差评回复率
- 93%（69/74 条）
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商家自述
We don't just build machines—we empower creators to bring ideas to life. Every day, we strive to foster collaboration between designers and makers, turning visions into reality.Our 3D printers are designed for simplicity and efficiency, ensuring a seamless experience from the start. With advanced R&D and manufacturing, we uphold excellence, creativity, and teamwork at every step. 3D Printers 3D Fliaments 3D Accessories QIDI WIKI
以上内容由商家自行提供，未经平台核实。QIDI靠谱吗？
QIDI（qidi3d.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 335 条用户评价，属于电子与科技分类，口碑一般。72% 的评价为 4 星及以上，18% 为 1 星；商家回复了 93% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that the staff is extremely helpful, polite, and quick to respond to any technical inquiries during printing. Many everyday buyers also highlight the impressive print quality, solid machine reliability, and careful protective packaging right out of the box. Some reviewers were not happy with certain accessory components, mentioning recurring mechanical issues and unexpected ongoing difficulties with multi-filament box units. A few other people also felt that technical assistance could occasionally be slow, leading to frustrating troubleshooting loops and delayed resolutions for various disappointed buyers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Great Supporter
Great Supporter, Alan helped me so much with my Q2. Best Support!
Easy setup right out of the box
Easy setup right out of the box. My 3D prints have been consistently great, and for how capable this printer is, the price point is excellent. I had an inquiry early on, and the customer service response time was impeccable. Before buying this printer, I spent a lot of time watching videos, reading comments, and going through Reddit and Facebook posts about various printers. It felt like Bambu was being pushed everywhere as the best option, but I couldn’t justify the price—especially for an AMS box that doesn’t dry filament while printing. Almost everywhere I looked, the consensus was the same: the QIDI Q2 is a great machine, produces excellent prints, and offers amazing value. The QIDI Box actually dries filament during printing, which was a huge selling point for me. I’m very happy with this printer and genuinely love it.
Support team was quick to identify the problem
Support team was quick to identify the problem and quick to send needed part.
I love my QiDi Plus4
I love my QiDi Plus4! The machine has run flawlessly and the parts look perfect.
At first the QIDI Color Box wasn't…
At first the QIDI Color Box wasn't working properly. I emailed Customer Service and they were able to walk me through all the problems and answer all my questions. They even sent videos of what to do and how to proceed. It appears very clear to me they are there to support their products fully. As well as kindly handling customers in a very courteous fashion.
The purchase experience was great.
Received my Qidi Box quickly
Received my Qidi Box quickly. Looks very well made. I have not hooked it up yet. I feel very confident that I'll be happy with it.
Ptfe tube repetitively hits the glass…
Ptfe tube repetitively hits the glass top making unnecessary noise. QiDI box still hasn't even shipped, estimated 3 week lead time on that. Orher than that a solid 10/10. the best printer i have had, with the fewest issues, but for the price they should have fixed the tube hitting.
QIDI 回复2026-02-04
Thank you for your feedback, and we’re very sorry for the inconvenience caused by the PTFE tube touching the top glass and creating noise. To maximize the printer’s build volume, the upper internal space is designed to be quite compact, which can sometimes lead to this situation. We understand how frustrating that can be. There are two ways to resolve this: Option 1: The QIDI Box includes a top riser bracket that increases the upper space. Once your QIDI Box arrives, this should prevent the tube from hitting the glass. We appreciate your patience while waiting for it to ship. Option 2: If you’d like a solution sooner, we provide a printable top riser model on our wiki that you can install yourself: https://wiki.qidi3d.com/en/Q2/Printable-Components Thank you again for your understanding and support. Please feel free to reach out if you need any help with the installation.
Shipped fast and exactly as advertised
Shipped fast and exactly as advertised. Great company to do business with.
Support team is very responsive and helpful
The support team is very responsive and worked quickly to resolve the issue I was dealing with and had a replacement part out to me quickly. They had a great video on how to replace the part as well.
This machine did not come ready to…
This machine did not come ready to attach the ams, add filament print the benchy. Yes there is a setup but you gave me an upgrade hardware that you want me to install and think I understand how that is done. Maybe having a video to help understand what I was to do would help so I didnt add the upgrade and the filament wouldn't go to the extruder and print the benchy.
QIDI 回复2026-02-02
We’re very sorry for the frustrating experience — we understand how disappointing it feels when setup isn’t as straightforward as expected. For step-by-step guidance, you can scan the official Wiki QR code on the machine. It includes detailed setup instructions and troubleshooting guides, including hardware upgrade installation and filament loading. You can also visit our official YouTube channel, where we provide clear video tutorials showing the full setup and printing process. If you run into any difficulties at all, please don’t hesitate to contact our after-sales support team — we’re always happy to guide you through it. Thank you very much for your patience and feedback — it truly helps us improve.
Don't post this yet...this would be a 5…
Don't post this yet...this would be a 5 star review but last night, I ran out of filament during a print and I cannot get the combo box to load filaments. I have a support request in and if we can get this resolved, my review will be a 5 star review.
QIDI 回复2026-02-02
Thank you very much for your honest feedback and for holding off on posting your final review — we truly appreciate that. We’re sorry to hear about the filament runout situation and the issue you're experiencing with the Box not loading filament. We see that you’ve already contacted our support team, which is perfect. Our technical team will work with you step by step to identify the cause and get your system back to normal as quickly as possible. In many cases, this type of issue can be resolved with a quick adjustment or firmware/feeding check, so we’re confident we can help. If you don’t receive a response within 48 hours, please feel free to update your ticket or reach out again so we can prioritize it. Thanks again for your patience and for giving us the opportunity to make this right. We’re here to help and will do our best to turn this into the 5-star experience you expected ⭐
Out of the box good
Out of the box this thing is impressive. Have more work for it. Looking forward to the qidi box.
Our Q2 was delivered on time as…
Our Q2 was delivered on time as promised was in perfect condition. I’ve only printed a few things but they’ve turned out excellent. I’m waiting with bated breath for the arrival of the Box to try it out.
Easy to order can't wait for the US…
Easy to order can't wait for the US store to ship my actual printer bundle I purchased at Christmas time for the QIDI Maax 4 presale and the two QIDI Boxes I purchased.
well first off great machine
well first off great machine especially for a first timeer like me. customer service is top notch when I ran into any problems. A+
great products and excellent service
great products and excellent service, thank you.
Very satisfied with my Q2 printer
I learned about this company from the blogger K3D when I was looking for a new, affordable 3D printer with an active enclosure. After that, I watched many reviews and comparisons. I chose the Q2 Combo, and I should say that there was a lot of mixed information about the QIDI Box. At the time of its launch a few months ago, there really were some issues. However, the company has done a lot of work since then — improving the QIDI Box itself and resolving many problems at the firmware level. I ordered the printer from the official website, and everything went smoothly. The printer arrived within just a few days (Estonia). There were a few minor issues, but I want to thank the support team for their fast and helpful assistance and explanations. I’m very happy with my purchase :)
Huge disappointment
Huge disappointment. The Qidi 2 arrived inoperable (sent pics and video to substantiate). Instead of offering us a replacement and/ or granting us a refund/return like we requested, they sent videos to troubleshoot. The company and customer support are in China so there was a big lag in response time (a couple of days) and by the time they responded, we’re in bed because it’s usually after 2am. They sent parts after we had boxed up the printer which arrived after we had shipped it. We are NOT interested in being our own service repair technician on a brand new machine that’s inoperable straight out of the box.
QIDI 回复2026-02-02
We’re truly sorry for the frustrating experience you had, especially with receiving a machine that was not operational out of the box. We also sincerely apologize for the delays in communication caused by the time zone difference — we understand how inconvenient and discouraging that must have felt. Your feedback is very important to us. We are actively working to improve our after-sales service process to prevent situations like this and to provide faster, more customer-friendly solutions in the future. Thank you for taking the time to share your experience with us.