Shipped fast
Shipped fast. Arrived well packaged. Great prices too.
关于 QIDI
数据更新- 网站
- qidi3d.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 306 条评价
- 差评回复率
- 93%（69/74 条）
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商家自述
We don't just build machines—we empower creators to bring ideas to life. Every day, we strive to foster collaboration between designers and makers, turning visions into reality.Our 3D printers are designed for simplicity and efficiency, ensuring a seamless experience from the start. With advanced R&D and manufacturing, we uphold excellence, creativity, and teamwork at every step. 3D Printers 3D Fliaments 3D Accessories QIDI WIKI
以上内容由商家自行提供，未经平台核实。QIDI靠谱吗？
QIDI（qidi3d.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 335 条用户评价，属于电子与科技分类，口碑一般。72% 的评价为 4 星及以上，18% 为 1 星；商家回复了 93% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that the staff is extremely helpful, polite, and quick to respond to any technical inquiries during printing. Many everyday buyers also highlight the impressive print quality, solid machine reliability, and careful protective packaging right out of the box. Some reviewers were not happy with certain accessory components, mentioning recurring mechanical issues and unexpected ongoing difficulties with multi-filament box units. A few other people also felt that technical assistance could occasionally be slow, leading to frustrating troubleshooting loops and delayed resolutions for various disappointed buyers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Satisfied customer will buy another soon
Shipping was ok as far as speed. Machine is awesome. Qidi box works well so far. Seems like a quality machine. I will probably purchase another setup just like this one. Q2 combo.
Shipping was quick and box was well…
Shipping was quick and box was well packed, unit works good out of the box
The printer is fantastic
The printer is fantastic. The instructions were less than great for the set up of both the box and the printer to the point I had to watch videos online. Other then that any and all issues have been of my own doing and the printer has not had any issues. I would definitely recommend to anyone.
"Q"uik "I"nformation "D"elivered "I"nstantly
The fast response to all my inquiries and problems
Customer service is nearly absent.
So the printer works well, no complaints on quality and consistency of the results. However, my hot end experienced a wire break around 4.5 days of print time, less than 2 weeks of owning the printer. Been waiting about a week for customer service to help me. I mean it breaking before I even received the Qidi box I ordered at the same time is not great.
QIDI 回复2026-03-03
We’re truly sorry for the frustration and delay you’ve experienced. It’s possible that your previous message coincided with the Chinese New Year holiday, during which our response time and shipping services were affected. That said, we completely understand your concern. Please kindly reach out to our after-sales team again, and they will prioritize your case and arrange the replacement as quickly as possible.
Max 4
The Max 4 printer is awesome, I'm really enjoying the larger size for functional prints. Printer was plug and play and has been going non stop since I received it.
Excellent customer care and service.
Amazing printer
Amazing printer. I haven’t stopped printing since I go it and haven’t had any issues with it.
QIDI PLUS 4 & Support
Bought the QIDI Plus 4 back when it was originally released, printer itself did have some hiccups at the beginning with the notorious chamber heater which was fixed. Also just recently the driver for one of the Z-Axis motors was overheating causing failed prints consistently, after reaching out to QIDI Support, Emma was able to send me over an entire replacement board free of cost (machine still under warranty) After replacing the board I've noticed my print quality overall has increased significantly and now has become one of my main printers besides the Bambus. I believe my original board was the cause of most of my issues as when I first received the machine I couldn't get a good quality print after much tuning (not my only klipper printer) After swapping the board I now have grown to love the Plus 4
Real good and friendly support
Real good and friendly support, getting to the problem description very fast and most importantly helping fix the problem in a surprising short time.
Excellent service with Eleneanor and…
Excellent service with Eleneanor and not afraid to give repleacement parts when needed. The only negative was that it took a long time to find what was wrong on my Qidi pro 1, but the eagerness to help was certainly there.
QIDI 回复2026-02-24
Thanks for your patience. We will continue to improve our after-sales team.
Quality company in every way
Easy ordering of what I wanted, rapid shipping and very well-packed, quality follow-up from company to insure all went well. This is one of many reasons I have 5 QIDI printers.
Great afterservice support
After an electrical blackout, my printer stoped working. After contacting QIDI support, they suggested some steps and they realised the motherboard was to blame. Without any hesitation, they send a new motherboard with instruction how to change it. After that, my printer is happily working again. Thank you QIDI, thank you Eleanor.
Fast delivery, good prices but subpar packaging.
Some filament boxes were very dusty, they were sitting on a shelf for a long time and nobody dusted them off before packing. Some of the boxex were dented and I have yet to open all of them to check the spools in them are fine.
QIDI 回复2026-02-16
Thank you for reaching out and sharing your feedback regarding the condition of the filament boxes. I am truly sorry to hear that some of the boxes were dusty and dented upon arrival. This is certainly not the standard we aim to uphold, and I apologize for any inconvenience this may have caused. Your feedback is invaluable, and I want to assure you that we will take immediate steps to improve our packaging and storage processes to prevent such issues in the future. We’ll ensure that all items are properly cleaned and inspected before packing to provide a better experience going forward. If you’ve had a chance to open the boxes and check the spools, please let me know if any of the filament spools themselves have been affected. If there are any issues, we’ll do our best to make it right. Thank you for your understanding and for giving us the opportunity to improve. Please don’t hesitate to reach out if you have further concerns or questions.
Qidi warranty service
Excellent technical support with a warranty. I bought a Qidi Q1 Pro printer, and after 11 months, I started having printing problems. I emailed in Qidi, and Eleanor responded quickly. I sent proff, and they quickly sent me the repair parts, along with detailed photos and video instructions. The package arrived very quickly, and now I can resume printing. I didn't expect it to be so easy to negotiate warranty service. Thank you Eleanor!
Trustworthy Q1
Bought the Q1 and has worked flawlessly. Don’t need to worry about bed adhesion and no longer have to baby sit the print. First time using abs and the printer excels at it, also printing nylon is a dream. Cool plate started to crack after 10 uses or so I contacted warranty and the replacement came in 2 days with no questions asked. Great company and they stand behind their product. Only regret is not buying the Q2 for the qidi box.
Very good care service
Very good care service , instant answer
Fast respond and quick fix
Fast respond and quick to send out spare parts in order to fix the issue
Needed support and support was there
Though the machine had a defect when it arrived the qidi support team did help get things sorted and sent me a replacement hotend and instructions. 1 star off for there being a defect in the first place but 5 stars for the backup support. Machine is working well now.
QIDI 回复2026-02-10
We’re very sorry for the inconvenience caused by the initial defect. We will continue to improve our quality control and logistics management to prevent similar issues in the future. Thank you for your understanding and support — we’re glad to hear the machine is working well now, and we truly appreciate your recognition of our support team.