SCAM!!!!!!!!
SCAM!!!!!!!!! Such a shame 😢 I'm broken hearted for my daughter it's unreal
关于 Reborndollsshop
数据更新- 网站
- reborndollsshop.com
- 分类
- 爱好与工艺品
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 31 条评价
- 差评回复率
- 97%（200/207 条）
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商家自述
It's more than a doll. It's a beautiful work of Art!
Reborndollsshop靠谱吗？
Reborndollsshop（reborndollsshop.com）在 OK.one 的综合评分为 1.5 分（满分 5 分），基于本站收录的 248 条用户评价，属于爱好与工艺品分类，口碑较差。81% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评；评价主要围绕产品、退款、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were let down by their experience overall. Consumers frequently stated that the items received looked completely different from the online advertisements, featuring incorrect colors, messy hair, and exceptionally poor quality materials. Buyers expressed deep frustration over receiving incorrect products, missing pieces, and damaged goods that completely failed to match their initial expectations for birthday or holiday gifts. Some reviewers were not happy with the customer service and encountered major obstacles when attempting to communicate or obtain full monetary refunds for these purchases. People also noted being pressured through lengthy discussions to accept minimal partial refunds instead of getting their entire payment returned.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Wrong doll
Wrong doll. It didn't look like in the picture they advertised. Spend $369 for wrong doll,is scams.
Reborndollsshop 回复2024-07-12
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Gutted just ordered this and checked on…
Gutted just ordered this and checked on here everyone saying it a scam, what did you do did you get money back
Reborndollsshop 回复2024-07-12
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Scammers
First of all it took 3 MONTHS FOR MY STUPID DOLL to arrive. It is a piece of dodo it is trash. I hate it so much. ITS SO CALLED "EYELASHES" FELL OFF IN LIKE 2 MINUTES. Its a perfect reference to CHUCKY THE EVIL DOLL BRO!!!!! Its not even close to what the picture looked like. SCAMMERS BRO SCAMMERS
Reborndollsshop 回复2024-06-07
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Don’t fall for this scam!
Don’t fall for this scam!! I paid over $100 for a realistic babydoll and was sent a cheap plastic doll that is nowhere near realistic. I sent pictures to customer service letting them know I wanted to return it for a refund and they really told me they would refund $10!!!! $10 back when I spent over $100- that doesn’t even cover shipping Please don’t make the same mistake we did my babygirl was so heartbroken
Reborndollsshop 回复2024-04-30
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
I orered a doll that was supposed to be…
I orered a doll that was supposed to be a little boy in a blue one piece. The doll i got was a girl in a yellow dress When i contacted them they asked for pics which i sent. There response was after review i got what was order and due to the hand crafted nature there may be some difference. What a load of BS. This is a total scam.
Reborndollsshop 回复2024-04-08
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
I have ordered 2 dolls a few pairs of…
I have ordered 2 dolls a few pairs of shoes and nappies £160 well spent I thought . I have had loads of emails with money off vouchers but still no email stating what I ordered . I have sent them several emails and nothing . So I thought maybe the bank failed to go through. No it went through alright plus a fee for currency charge .
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Scam
I carefully selected a newborn reborn baby doll from the images on their website that I thought my daughter would love after reading glowing reviews on THEIR website. I ordered a few extra accessories to go with the doll and spent over $100. The doll that came to my home looks nothing like the doll that I chose. The clothing is decent but the plastic on the accessories is cheap as well. I wrote to their customer service team who did respond promptly and asked for pictures. I sent the pictures from the website of the doll I ordered and the pictures of the doll I received. They said “variations are normal since these are handmade creations” and this WAS the doll that I ordered. I assure you it is nothing like the doll in the picture. The doll on the website looks like a real live baby. I received a doll I could purchase at a local store for $15. I wanted to return or exchange this for a different doll, one that looked like it may be worth closer to a hundred bucks. The e-mails went back and forth a few times with them asking if I would accept a 10% discount. What a slap in the face. I felt writing these emails was more of a waste of my time than anything. They’ve already screwed me over once. At least I’ll try to get the word out to spare another person their hard earned cash. Buy elsewhere. Maybe you’ll have better luck.
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Complete scam
Complete scam, the photos used for advertising are false and also the reviews on their page, no order number provided and cost £28 to return which I am still waiting to be refunded for, AVOID AT ALL COSTS
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Thank god for Barclaycard
Thank god for Barclaycard. I thought it was a UK registered company as per their website, they are in China, dispatched item after cancelling, delivered item into my front garden overnight via Evri network so I couldn't refuse delivery, sent me the Bride of Chucky instead of the beautiful doll I had ordered which was over £115. Thank god for Section 75. One positive for them they were always polite and responded to emails.
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Utter scam!!!!
Utter scam!!!!! The doll I received is nothing like the picture on the website!!! This is for my granddaughter’s birthday and I’ve paid over £100 for a cheap plastic doll. Unfortunately I read the glowing reviews on the website before purchasing!!!
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Scam scam scam… DO NOT BUY FROM THIS…
Scam scam scam… DO NOT BUY FROM THIS SITE. I have yet to receive my receipt or my refund and it’s been months!!!!!! I’ve been patient and understanding. However, I want my $$$ back. 0 out of 10 I do NOT RECOMMEND
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
They should be ashamed
I feel horrible… this was a gift and my daughter was so excited. The doll looks NOTHING like what it was supposed to. I wish I had read reviews of this site first. It was sooooo expensive too. I feel completely dooped.
Reborndollsshop 回复2024-02-22
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Absolute garbage
Absolute garbage,trash service won’t cancel my order.i am reporting fraud.very disappointed I demand a full refund as soon as possible
Reborndollsshop 回复2024-01-30
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
SCAM REALISTIC REBORN DOLL WEBSITE with 10% REFUND. DON'T BUY!!!!
Their dolls are nothing like the website. Fake, fake, fake. DO NOT BUY FROM THIS SITE! I will report this scam website to my bank to get a chargeback because I'm sure these scammers will not refund my money. Update* I contacted this company to request a refund and all they offer is 10%. In other words, they keep 90%. How lucrative is that?! They send you dolls worth $1.00 which costs even less to mass produce in a Chinese factory, they know people will complain so they offer to refund a measly 10% of what you spent on the doll so you get $10 from a $100 doll, while they keep $90 of your hard earned money, oh, and if you paid shipping you're not getting that back! These dolls are not handmade, they're factory produced like any ordinary doll. For what it's worth don't order from this company. I spent weeks waiting for what I thought was my granddaughter's dream doll (I had no idea it was made and shipped from Hong Kong), only to be 100% disappointed upon its arrival. I swear, I almost cried when I opened the box. Don't believe the reviews on their website, they're all fake and made up. I had to re-purchase a realistic reborn doll from a legitimate company to make up for what these heartless scammers did because it was my granddaughter's birthday and I had promised her a realistic handmade reborn doll which I ended giving it to her past her birthday. I had to wait for that doll to truly get crafted by a talented artist who custom handmakes them and then wait for it to get shipped and delivered. This company made me waste time and money. I unsubscribed from their spamming website and they continue to blow up my email with spam mail of their fake reborn dolls. Emai, after email, after email of advertisement, pure spam! Be cautious because they have many different website names/domains, but you'll know it's them because when you open them they all have the same look and content. I wish trustpilot would allow us to upload pictures so you all can see the doll I received. It's the ugliest doll I've ever seen, hard and rubbery, cheap looking with cheap plastic hair, a doll from the dollar store looks better! DO NOT BUY FROM THIS COMPANY... PERIODT!
Reborndollsshop 回复2024-01-30
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!! I bought a doll and crip from Reborbdollshop.com on 12/15/23 and the additional $2.99 for VIP services. Their website glitched and 2 orders went through instead of just one. Charging my card $154.97 twice. I reached out to cancel one of the orders receiving a response from Mia that my order was canceled and to allow 7-14days for a refund. It has been well over 14 days and I have yet to receive a refund. Every time I ask about it, they tell me that they had not collected payment therefore my order was canceled. I have sent them back my inital response from Mia and finally got another email from Yana that they re-issued a refund and to allow another 7-14 days. For the other order they I meant to place my doll finally came in 1 month later and it is not the doll they I ordered. I paid extra for the heartbeat and sound. The doll that I received does not have any place for a batter pack and does not make noise. What they sent me was a $30 doll for $154.97. Like many others, I wish I would have read the reviews before placing my order.
Reborndollsshop 回复2024-01-23
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Reborn baby looks like an Ordinary Doll
If only like many I read these reviews. I would not have done it (purchased). Yes, also scammed doll looks nothing like what I expected. Never got a receipt. Upon negotiating to return the doll they gave me a discount which surprisingly I got back as a refund but after that wasn't happy and asked to return and get paid the difference. They gave me a shipping address but advised me I need to pay for the shipping which is so expensive. I tried entering a review on the site and Facebook but couldn't. Please read reviews from other sites not only there's and you will get your answer.
Reborndollsshop 回复2024-01-17
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
DO NOT BUY FROM THIS SITE!!!
DO NOT BUY FROM THIS SITE!!! I wish I had read reviews before I made a purchase. I order a doll for my daughter for Xmas and guess what? It was a completely different doll!! I am so angry it cost £80 I have contacted customer service and they tried to say it’s the same doll. Offered 10, 20, 30, 35% I have asked for a full refund but they won’t. Having read the reviews I’ll just have to swollen it and take the 35% (if I even get it) and just try make everyone know how terrible this site is.
Reborndollsshop 回复2024-01-15
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Dont do it
Dont do it Ordered a doll waited 2 months and received a completely different doll that looks like its had a rough life before it even began. Emails back and forth no solution other than %10 discount offered and gaslit being told they are the same doll. Lol Just dont waste your money.
Reborndollsshop 回复2024-01-15
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Been seeing so many people get scammed…
Been seeing so many people get scammed by you guys,so thankful I decided to check all the reviews,save my money instead,sad you keep scamming people outta their money,shame on you
Reborndollsshop 回复2024-01-15
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email [email protected], where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
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