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RedCoach

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关于 RedCoach

数据更新
网站
redcoachusa.com
分类
旅游度假
所在地
美国
状态
待认证
近 12 个月
277 条评价
差评回复率
0%(0/59 条)
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商家自述

RedCoach是穿越阳光之州、德克萨斯州和佐治亚州最舒适的出行方式。无论您选择头等舱、商务舱还是经济舱,您都将获得完整的RedCoach体验,您的安全和舒适是首要考虑。

以上内容由商家自行提供,未经平台核实。

RedCoach靠谱吗?

RedCoach(redcoachusa.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 277 条用户评价,属于旅游度假分类,口碑一般。66% 的评价为 4 星及以上,13% 为 1 星;商家尚未回复差评。数据最后更新于 2026-09-01。

评价综述

AI 生成

评价了1,226条评论,评论者对这家公司体验很好。顾客经常称赞司机和蔼、专业,让行程顺畅安全。旅客也强调舒适的座椅、干净的环境和可靠的服务,让长途旅行非常放松。巴士通常被描述为准时、干净、维护良好。 然而,有些人提到,由于缺乏清晰的标志或张贴的标记,有时很难找到上车和下车地点。一些评论者对室内温度不满意,指出空调有时在整个行程中过于寒冷。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

K
KL · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

巴士司机很棒,乘坐很顺利

巴士司机很棒,乘坐也很顺利,但在商务舱巴士上,椅子很脏,缝隙里全是食物碎屑,杯托很粘,一半的巴士椅子的腿托经常坏掉。其他乘客也会在手机扬声器上大声播放视频或大声打电话/视频通话,因此不要指望旅途会很安静。

H
Happiness Duru · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

平稳驾驶

驾驶平稳。我很享受这次旅程

RedCoach 回复2026-08-03

Thank you so much, Happiness! We are absolutely thrilled to hear that you enjoyed such a smooth and pleasant ride with us. Bringing a little extra joy to your day means the absolute world to our entire team, and we cannot wait to welcome you back on board for another wonderful journey very soon!

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Rchobby · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

优质的服务

预订过程有点挑战,但服务本身是无可比拟的。我自己开车要花更长的时间。这样我就可以放松,不用担心每周的驾驶。很高兴我找到了这项服务。我真希望他们有下午 4 点从迈阿密出发的巴士,而不是下午 5 点,但总而言之,这是一项很棒的服务。

RedCoach 回复2026-08-03

Thank you so much for your fantastic review, Rchobby! We are thrilled to hear that, despite the booking process being a bit challenging, the service itself has been unbeatable for you. Knowing that you can kick back, relax, and skip the stress of your weekly drive means the absolute world to us. We also truly appreciate your feedback regarding the schedule and will certainly keep your suggestion about a 4 PM bus from Miami in mind. We are so glad you found us, and we cannot wait to welcome you back on board for your next trip!

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Nivi Panwalker · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

我已经让红色教练取消了我的巴士......

我已经让红色教练取消了我的巴士,然后提供代金券而不是退款。巴士最后一刻取消,造成了很多不便。我非常喜欢红色教练,但是如果他们能够始终如一地预测,那就太好了。红色教练可以改进的另一个领域是更好的卫生间设施,因为很多时候它不起作用!

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Shilpa Gore · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

我预订了头等舱

我预订了头等舱。座套被撕裂。第一排没有腿托。非常不舒服

D
Dennis Mitchell · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

专业、服务为本

我的巴士被取消了,我需要重新安排时间,客户服务非常出色,德米特里厄斯非常专业。我的司机很棒、专业、贴心。巴士干净舒适。让我提前 10 分钟到达车站。

RedCoach 回复2026-08-03

Thank you so much for sharing this wonderful review, Dennis! We are so glad to hear that, even with a cancellation, Demetrius and our support team took such great care of you and made rescheduling a breeze. It is also fantastic to know that your driver was caring and professional, the bus was clean and comfortable, and you even arrived 10 minutes ahead of schedule! We truly appreciate your patience and your kind words, and we cannot wait to welcome you back on board for another smooth journey very soon!

N
Nigora BOWLES · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

服务很棒!

服务很棒!这次旅行很舒适,巴士很干净,司机很友好而且很专业。一切都安排得井井有条,我的旅行经历很顺利。继续保持出色的工作!

RedCoach 回复2026-08-03

Thank you so much for this wonderful review, Nigora! We are absolutely thrilled to hear that you had such a comfortable, clean, and smooth travel experience with us. Knowing that our friendly and professional driver helped make your trip well-organized means the absolute world to our entire team. We truly appreciate your kind encouragement and cannot wait to welcome you back on board for another five-star journey very soon!

C
Christa · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

总体很满意,只需要说明

总的来说,比灰狗舒服,司机很友好,在我意识到之前就到了圣安东尼奥。我认为有关如何使用脚踏板以及是否可以倾斜任何座椅的说明会很有帮助。我对这一切感到非常困惑。但这些都是小抱怨。我可以将笔记本电脑放在腿上并插入电源并开始工作。谢谢。

J
Jenn Castano · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

皮革带来更舒适的乘坐体验。

座位是皮革的,而且有更多的软垫,这让我乘坐 5 小时的巴士回家比我之前乘坐不同预算巴士的 5 小时更加舒适。停靠站都在干净漂亮的地方。如果他们有长凳就好了。 另一个区别是,Red Coach 的卫生间有水,而竞争对手没有,这在我第一次乘坐巴士时造成了严重的卫生间状况。从现在起我将继续使用红教练。成本并没有多多少,但与 2 相比,我有更好的体验。 谢谢!

RedCoach 回复2026-08-03

Thank you so much for sharing such a wonderful comparison and review, Jenn! We are thrilled to hear that our comfortable leather and cushioned seating made your 5-hour journey home so much better than your past experience with another budget line. It is also fantastic to know that you appreciated our clean stop locations and our commitment to keeping our onboard facilities well-maintained and stocked with water. We always want our passengers to feel fresh and comfortable throughout the ride, and we will certainly take note of your suggestion about adding benches at the stops! Thank you so much for choosing RedCoach and deciding to stick with us—we cannot wait to welcome you back on board for your next trip!

R
Richard Martin · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

价格合理-乘坐舒适

我的行程是从弗里斯科周六出发 930a -330p 飞往圣安东尼奥,周三返回弗里斯科 115p -730p。 你的椅子设计不错,但只适合矮个子。如果您身高 5 英尺 11 英寸以上,头枕部分会使您的肩胛骨之间产生酸痛。 我唯一的另一个抱怨是司机的更换。我们花了 30 分钟才到达 405 便士。 回来时我们比预期晚了 10 分钟到达。 如果您可以安排一些事情,以便在起点或终点进行驾驶员更换,那么将会出现两个巨大的好处。首先,您可以轻松地将到达时间缩短 20 分钟。其次你的服务会更有吸引力。 最后,在我观察到的四位车手中,只有一位真正表现出真正的专业水平。那是维罗妮卡·杰克逊。她虔诚地保持着 2 1/2 到 3 秒的跟随距离。她的制动异常平稳,因为她预见到了交通状况,而她的转向则反映出她真正了解驾驶大型巴士应对不断变化的道路和交通情况时控制反应所需的技术。她友善、机敏、善于表达。这是您的公司应该招聘的人员类型的一个很好的例子。

RedCoach 回复2026-08-03

Thank you so much for sharing such a detailed and thoughtful review, Richard! We are glad to hear that you found our pricing reasonable and your ride comfortable overall, though we truly appreciate your honest constructive feedback. We will certainly take note of your comments regarding the headrest design for taller passengers, as comfort on longer trips is a top priority. We also hear you loud and clear regarding the delays and logistics surrounding the mid-route driver changes; your suggestion to optimize this process to shave off travel time is fantastic and has been shared with our operations team. Most importantly, we are thrilled to hear about your experience with Veronica Jackson! We will make sure to pass along your glowing praise directly to her. Maintaining a safe following distance, smooth braking, and expert handling on a large vehicle is the exact standard of excellence we strive for, and Veronica is indeed a shining example of our best. Thank you for riding with us, Richard, and we hope to provide you with an even better experience on your next trip!

J
James · 写过 3 条评价 · 已认证 · 体验于 2026-07-27 ·

红色教练#1…

使用 Red Coach 作为巴士服务的最大好处是他们总是准时且巴士干净。在我上次乘坐红色教练在奥兰多巴士站的旅行中,我们有一位残障人士需要上车。工作人员非常专业和有礼貌,并帮助他们登机。卓越的服务和特快停靠点让您能够以比竞争对手最高效的时间表出行。

RedCoach 回复2026-08-03

Thank you so much for this incredible review, James! We are thrilled to hear that you consistently count on us for clean buses and on-time departures. We are especially proud of your shoutout to our Orlando station staff. Providing courteous, professional assistance to ensure every passenger—especially those needing special accommodations—can board smoothly is a core part of our mission, and it means the world to know you witnessed that dedication firsthand. Combined with our efficient express stops, we are so glad we can keep your travels convenient and stress-free. Thank you for choosing RedCoach, and we cannot wait to welcome you back on board for your next great trip very soon!

L
Leah Warner · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

找到…的方向

在英国《金融时报》找到 RedCoach 的路线。劳德代尔机场很糟糕。我们开车绕着机场转了四圈,然后停下来向某人问路。他们应该添加巴士接送时间是在到达还是出发时。没有通过电子邮件传达的任何迹象。

RedCoach 回复2026-08-03

Thank you so much for sharing your honest feedback with us, Leah! We are so sorry for the frustration and stress caused by the unclear directions and the lack of signage at the Fort Lauderdale airport. Driving around four times is certainly not the smooth start to a trip that we want for our passengers. Please know that we are taking your note about clarifying whether the pick-up is at arrivals or departures—and improving our communication regarding signs—very seriously, and we will share this with our team right away to help make it much easier for future travelers. We truly appreciate you bringing this to our attention!

M
Md · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

候车室很干净

候车室很干净,服务员非常乐于助人,司机也很好。 这次旅行很顺利,所以这很好。 我唯一的抱怨是在佛罗里达州立大学的停留是在一个偏僻的地方! 在停车场前面! 看不到任何设施,供残疾乘客或任何等待他们的车可以接他们的乘客使用。非常失望……

RedCoach 回复2026-08-03

Thank you so much for your thoughtful and balanced review, Md! We are thrilled to hear that you had a clean waiting room experience, that our attendant was helpful, and that your driver was very nice. In the world of travel, an entirely uneventful trip is the highest compliment we can receive! At the same time, we completely understand your frustration regarding the stop location at FSU. Having a convenient, safe, and accessible place to wait for a connecting ride or pick-up is crucial—especially for customers with disabilities—and we are very sorry for the lack of nearby facilities. We take this feedback very seriously and will share your concerns with our route planning team to see how we can improve our station and stop accommodations in that area. Thank you for choosing RedCoach, and we hope to provide you with an even better, fully seamless trip from start to finish next time!

M
Michael Garcia · 写过 3 条评价 · 已认证 · 体验于 2026-07-28 ·

喜欢它!超出了我的预期。

我在 RedCoach 的骑行经历真是太棒了!从现在开始,它们肯定会是我的首选巴士。我预订了从德克萨斯州凯蒂到德克萨斯州奥斯汀的头等舱,这是一次非常舒适的旅程。我的巴士司机很棒!她开得很好,非常出色地把我们安全地带到了目的地。我想说他们唯一可以做的就是在德克萨斯州凯蒂,有一个明显的公交车上车地点,因为我可能会错过我的公交车,因为它在加油站内而不是在停车场。幸运的是,我看到另一位乘客朝那个方向走去,这就把我带到了公共汽车旁。除此之外,服务也很棒!

RedCoach 回复2026-08-03

Thank you so much for your fantastic review, Michael! We are thrilled to hear that your First Class ride from Katy to Austin exceeded your expectations and that you had such an awesome driver who prioritized your safety and comfort. We also greatly appreciate your valuable feedback regarding the pick-up location in Katy. Having a clearly marked, easy-to-spot designated area—especially when buses pick up near or inside a gas station lot—is so important to ensure our passengers never have to stress about finding their ride. We will definitely share your suggestion with our operations team to improve signage and clarity at that stop. Thank you for choosing RedCoach and making us your new go-to travel choice. We cannot wait to welcome you back on board for your next First Class journey!

s
santino di mare · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

经验一般

座位不舒服。很好,但是乘坐公共汽车的价格有点过高,将近 56 美元,最终从坦帕到劳德代尔堡,如果独自旅行,会这样做,如果不是,可能更值得开车,而且公共汽车上的浴室也坏了,所以我们不得不停几站

J
Jannice Smith · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

调度

调度。一次愉快的旅行。我对旅行期间的腿部空间不满意,有点不舒服。我觉得指定座位不起作用。我认为更好的乘客上下车方式应该会更好。 不过,我的整体旅行还是不错的。我从2016年开始使用RedCoach的交通方式,有很多变化;座位、礼貌、舒适度和乘客。

RedCoach 回复2026-06-17

Dear Jannice, Thank you so much for your loyalty since 2016! Premium passengers like you are the backbone of RedCoach. We truly value your detailed feedback regarding legroom and boarding, as it helps us perfect our first-class experience. We are thrilled that your overall trip was good, and we look forward to serving you with the comfort you deserve for many more years to come!

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Roger A Duarte · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

巴士很干净

巴士很干净,乘坐令人满意,司机乐于助人,但在奥兰多站停下来清洁巴士需要很长时间,很浪费时间。车站里没有食物,也没有摊贩,只有一些多力多滋/薯片、瓶装水和可乐。如果能有更广泛的报价就好了。 客人到达目的地后即可清洁巴士,这样行程可节省约一小时!

RedCoach 回复2026-06-11

Hi Roger! Thank you for praising our cleanliness and helpful drivers. We hear you regarding the Orlando stop; your feedback about the cleaning time and food options is incredibly valuable. We will share this with our management team to optimize our schedules. Hope to see you on board RedCoach again soon!

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