RentingCarz.com 回复2024-07-10Dear Maria,
Greetings, first we sincerely regret the difficulties you experienced with your rental service. We understand how frustrating this situation can be.
The reservation was cancelled since we needed more information to activate it, we also tried to contact to confirm, but we got no response, nevertheless the refund was completely submitted to the very same card used for the purchase.
Remember that we have a live chat service, simply log on to our website and use the chat function. Any of the available options will take you to speak to one of our agents, who will be happy to assist you.
Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.
Best regards,
RentingCarz.com