We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thank you for taking the time to leave a review. We are committed to ensuring that our customers receive the most competitive rates available. Thanks for booking with us!
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
S
Susan · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
很容易。
Reservation Counter 回复2026-07-22
Thank you for leaving a 5-star rating. We look forward to your next booking with us.
J
Jt · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
404错误
为什么预订时出现 404 错误,然后在没有确认的情况下继续预订。
Reservation Counter 回复2026-07-22
Thank you for your review and for bringing this to our attention. We sincerely apologize for the difficulties and frustration you experienced while using our website. Your valuable feedback will be shared with our development team as we work to improve the user experience. If you need further assistance with your reservation or have additional concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help!
Thank you for your review and feedback about the service fee. This fee helps support the 24/7 customer service we provide to help with any questions before, during, or after booking your reservation. Our expert team is always available to ensure your experience is as smooth as possible. If you have further questions or need assistance, please don't hesitate to contact our support team at [email protected]. We're here to help!
H
Hobe Runion · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
它按应有的方式工作
它发挥了应有的作用。没有意外或故障
Reservation Counter 回复2026-07-21
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Thank you for your review. We understand how frustrating changing rates can be and sincerely apologize for any inconvenience. Because room rates are dynamic, they fluctuate based on demand and availability. Please know you received the best rate available at the time of booking. If you have further questions or need assistance with your reservation, please don't hesitate to contact our support team at [email protected]. We're here to help!
J
Judi · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
简单易行的过程
Reservation Counter 回复2026-07-21
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
S
Stacie · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
没有收到确认
我没有收到我的预订/确认/行程号码。
Reservation Counter 回复2026-07-20
Thank you for your review. We're sorry to hear you encountered difficulties while making your reservation. We sincerely apologize for the inconvenience. Your feedback is incredibly valuable and helps us continually improve the experience. If you have any questions or need further assistance, please contact our support team at [email protected]. We're here to help!
M
Michael G. Daniels · 写过 3 条评价 · 体验于 2026-07-17 ·
★★★★★
感谢您给我周末的五星级体验!
感谢您给我周末的五星级体验。这真是一次五星级的体验,我将分享我的体验并期待下次入住!
感谢 J. Amanda 和工作人员!
亲切的问候,
MGD
Reservation Counter 回复2026-07-20
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
D
Deborah · 写过 6 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
轻松快捷地预订很棒的酒店。
预订简单快捷,价格实惠!
Reservation Counter 回复2026-07-20
Thank you for taking the time to leave a review. We are committed to ensuring that our customers receive the most competitive rates available. Thanks for booking with us!
D
David Waters · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
它的容易程度
Reservation Counter 回复2026-07-20
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Fairbridge Inn Express 的房票很容易购买,我们期待着一个美好的假期。太感谢了!
Reservation Counter 回复2026-07-20
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
J
Joel Baldus · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
前两次处理失败...
前两次处理失败,并且不分享费用是多少。 总体来说体验很糟糕。
Reservation Counter 回复2026-07-20
Thank you for your review. We're sorry to hear about the difficulty you experienced with your credit card and understand how frustrating that can be. Thank you for sharing your feedback, which helps improve our systems. I will share your experience with our development team for further review. If you need assistance with your reservation or have any additional concerns, please don't hesitate to contact us at [email protected]. We're here to help!
C
Cheryl Foley · 写过 1 条评价 · 体验于 2026-07-18 ·
★★★★★
工作室 6- 55 W Merritt Blvd 菲什基尔…
Studio 6- 55 W Merritt Blvd Fishkill New York 是我在酒店经历过的最糟糕的经历。 我什至不能给他们一颗星,外面有垃圾,人们在外面闲逛,电梯坏了。 无法联系到前台。 老实说,在住在那里之前我会先睡在车里。 您无法提出投诉,因为它在印度某个地方进行管理。 当心这家酒店
Reservation Counter 回复2026-07-21
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.