Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
D
Donald Smith · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
斯利普旅馆
预订房间非常容易,并提供了所需的所有信息
Reservation Counter 回复2026-07-19
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
S
SG · 写过 1 条评价 · 已认证 · 体验于 2026-03-04 ·
★★★★★
预订过程非常简单
预订过程非常简单。我将来肯定会再次使用预订柜台。
Reservation Counter 回复2026-07-19
Welcome back! We truly appreciate your decision to book with us again. You are very important to us, and we look forward to providing you with exceptional service and an enjoyable experience with every booking. Thank you for choosing Reservation Counter!
V
Vernon Becker · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
预订程序有点混乱。需要简化流程。不得不删除并重做该过程 2 次。
预约程序
Reservation Counter 回复2026-07-19
Thank you for your review. We're sorry to hear you encountered difficulties while making your reservation. We sincerely apologize for the inconvenience. Your feedback is incredibly valuable and helps us continually improve the experience. If you have any questions or need further assistance, please contact our support team at [email protected]. We're here to help!
C
Cynthia V · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
对于像我这样的低技术人员来说很容易......
对于像我这样的低技术人员来说很容易导航!
Reservation Counter 回复2026-07-19
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thank you for your review and feedback about the service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. Information about the service fee is found on the checkout page and in the cancellation policy. For every booking, we require guests to acknowledge these terms and conditions of the reservation before it can be completed. If you have additional questions about your reservation or need support, please reach out to us at [email protected]. We're here to help!
T
Trevor · 写过 3 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
非常快
非常快速、简单、高效。 整个经历似乎很顺利。
Reservation Counter 回复2026-07-18
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
M
MCS · 写过 2 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
非常容易使用。
Reservation Counter 回复2026-07-18
Thank you for taking the time to leave us a review. We're happy to know you had a positive experience with us. Your feedback is always important, and we appreciate that you chose to book with us. We look forward to your next booking and the opportunity to continue exceeding your expectations.
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
M
Maryann · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
用户友好的网站
Reservation Counter 回复2026-07-17
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
H
Hclick · 写过 3 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
网站很容易使用
Reservation Counter 回复2026-07-17
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
M
Michelle · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
预订流程简单。
很容易预订。
Reservation Counter 回复2026-07-18
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
S
Scott J · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
易于预订
Reservation Counter 回复2026-07-17
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
K
Karen Burton · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
我不知道我会被收取费用...
我不知道我会被预先收费
Reservation Counter 回复2026-07-17
Thank you for your review. We sincerely apologize for any confusion about payment timing. As an online travel agency, Reservation Counter partners with multiple inventory sources to offer a wide range of hotel options with the best availability and rates. Each reservation follows the terms set by the hotel, including payment policies. Some bookings require payment at the time of reservation, while others are paid later. If you have any questions or need help with your reservation, please reach out to our support team at [email protected]. We're here to help!
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustrating experience. To help us look into this issue, we'll follow up with a private message to get a few more details. If you need assistance with your reservation, please don't hesitate to contact us at [email protected]. We're here to help!