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旅游度假

Reservation Counter

200 条评价

3.5200 条评价
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关于 Reservation Counter

数据更新
网站
reservationcounter.com
分类
旅游度假
所在地
United States · South Jordan
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(65/65 条)
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Reservation Counter靠谱吗?

Reservation Counter(reservationcounter.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:60% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Kenneth · 写过 7 条评价 · 已认证 · 体验于 2026-07-13 ·

预订非常简单

预订很容易,但是,我是万豪会员,却没有地方可以放置我的万豪会员号码

Reservation Counter 回复2026-07-14

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

T
Thomas Johnson · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

一切都很顺利,我很快就预订了房间

没有遇到任何问题。一切都顺利而快速。

Reservation Counter 回复2026-07-14

Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!

E
Edward Richardson · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

非常友好和简单的过程

处理一切事情都有着美好而轻松的体验。 绝对会推荐给任何人。

Reservation Counter 回复2026-07-14

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

D
David Willetts · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·

汉普顿预订总是很简单

Reservation Counter 回复2026-07-13

Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!

N
Nancy Jones · 写过 1 条评价 · 体验于 2026-05-04 ·

再也不会和他们打交道了!

5 月 4 日向他们预订的,10​​ 分钟内我就意识到我的日期有误。打电话取消并被收取 17.99 美元!我没有意识到这是一家第三部分公司。我直接打电话给酒店询问正确的日期。 酒店表示他们将免除取消费用并告知 RC。 我照做了,在打了几次电话后,我收到了电子邮件,说我将在 10 个工作日内收到费用。那是2个多月前的事了。 6 月 16 日,我打了电话,1 个多小时后终于被告知主管会在 3 天内给我打电话——仍在等待。 我不会再被骗去与这家公司打交道。

Reservation Counter 回复2026-07-13

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

M
Mike Baker · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

预订方便。

Reservation Counter 回复2026-07-13

Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!

M
Michael · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

这很容易做到。

Reservation Counter 回复2026-07-13

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

希尔顿酒店很棒,但需要在线预订。

我第一次预订时出现了错误。我拨打了指定的电话号码,那位女士非常友善,并为我修好了。 那是一次愉快的经历!今天我们意识到我们需要提前一天到达,所以我打电话增加了一天。 这位女士非常粗鲁,要收 600 美元。为了它。我告诉她不,然后在网上以 94 美元的价格预订了房间。 我真的不欣赏她的态度或她试图欺骗我。 我很抱歉那天我让她找到了工作。

Reservation Counter 回复2026-07-14

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there’s anything we can do to help make things right or assist with your reservation, please don’t hesitate to reach out at [email protected]. We're here to help!

D
Dennis E Hellgren · 写过 3 条评价 · 已认证 · 体验于 2026-07-12 ·

浏览该网站很简单……

网站导航很简单,预订也很方便

Reservation Counter 回复2026-07-13

We're so happy to hear that you found our site easy to navigate and the booking process simple. Thank you for your wonderful feedback!

J
Judith Marshall · 写过 7 条评价 · 已认证 · 体验于 2026-07-11 ·

我不小心在网上预订了…

我不小心在错误的日期而不是通过酒店本身进行了预订。 10 分钟内我就意识到了。该网站是骗人的。 我没有在预订处看到任何信息。背景中有很多噪音。 非常不专业,我永远不会在那里预订,也不会推荐你。

Reservation Counter 回复2026-07-13

Thank you for your review and for sharing your experience. If you have questions or need assistance with your reservation, please don’t hesitate to contact our support team at [email protected]. We're here to help!

M
Michael Monk · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·

易于遵循

Reservation Counter 回复2026-07-13

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

E
Elena Golt · 写过 3 条评价 · 已认证 · 体验于 2026-07-11 ·

预订过程很容易……

预订过程很容易导航!

Reservation Counter 回复2026-07-13

We're so glad to hear that you found our reservation process easy to navigate! Your positive feedback is much appreciated and helps us ensure a smooth experience for all our customers.

R
Russell Mueller · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

首先,你可以让人们知道你是……

首先你可以让人们知道你不是假日酒店,其次你应该有一个在需要时更改日期的流程,我将来肯定不会使用你的公司

Reservation Counter 回复2026-07-13

Thank you for your review. Due to contracts with our hotel partners, we are unable to make modifications once a reservation has been finalized. We apologize for any inconvenience. Please know our team is always willing to provide other options. If you need further assistance or have questions about your reservation, please don’t hesitate to contact our support team at [email protected].

M
Marilyn · 写过 6 条评价 · 已认证 · 体验于 2026-07-05 ·

预订过程很简单

预订过程很简单。无忧无虑!谢谢

Reservation Counter 回复2026-07-10

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

T
Thomas Walsh · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

我订的是7月12日周日

我预订的是 7 月 12 日星期日。 预订完成后,时间是今天7月10日。 我立即打电话。 您的“Alex”只是告诉我预订不可退款,并且不会将预订移至 7 月 12 日。 他说酒店没有接听电话。 你们是小偷!

Reservation Counter 回复2026-07-10

Thank you for reaching out. We understand how frustrating this situation can be and sincerely apologize for any inconvenience caused. As an online travel agency, our cancellation policies vary depending on the hotel. Each property sets its own terms and conditions for reservations, and in many cases, nonrefundable bookings are offered to provide customers with special rates. We're sorry if this wasn't clear when booking. If you need further assistance with your reservation, please contact us at [email protected]. We're here to help!

B
Brenda Walton · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

出色的客户服务

特工的电脑上有另一个价格。 他很有耐心,两次让我等待,让我与主管核实他能做什么。 他竭尽全力确保我满意。

Reservation Counter 回复2026-07-10

Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.

H
Harold Aljam · 写过 3 条评价 · 已认证 · 体验于 2026-07-09 ·

轻松快捷地完成

Reservation Counter 回复2026-07-10

Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!

L
Lori · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·

导航很容易

导航很容易。我一直在寻找更好的浴室照片。大部分情况下,预订房间都很容易。

Reservation Counter 回复2026-07-09

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

M
Matthew Abbott · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

使用简单,非常人性化

Reservation Counter 回复2026-07-09

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

c
coral simons · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

该网站不断下降,然后……

该网站不断下降,几乎无法使用!!!!

Reservation Counter 回复2026-07-09

Thank you for your review and for bringing this to our attention. We sincerely apologize for the difficulties and frustration you experienced while using our website. Your valuable feedback will be shared with our development team as we work to improve the user experience. If you need further assistance with your reservation or have additional concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help!