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旅游度假

ReservationDesk.com

258 条评价

3.3258 条评价
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关于 ReservationDesk.com

数据更新
网站
reservationdesk.com
分类
旅游度假
所在地
United States · South Jordan
状态
待认证
近 12 个月
258 条评价
差评回复率
92%(95/103 条)
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ReservationDesk.com靠谱吗?

ReservationDesk.com(reservationdesk.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 258 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Bruce Davis · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

轻松网上预订

ReservationDesk.com 回复2026-08-07

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

R
Robert Reilly · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

便于使用

易于使用 - 高效 -

ReservationDesk.com 回复2026-08-07

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

C
Christina Craig · 写过 1 条评价 · 体验于 2026-08-04 ·

我为我的孩子预订了一间卧室的小屋。

我为我和我的女儿预订了一间卧室的小屋,住了几晚。 第一印象还不错。 房子很好,小屋很小,浴室和淋浴很小,准备起来有点困难。 但在厨房里,炉子上的 4 个燃烧器中只有 2 个能工作,后面的 2 个使准备饭菜变得困难。 更糟糕的是我们的小屋里有一只老鼠。 厨房用具和床底下都有老鼠粪便,第一天清理干净后,第二天又发现更多,所以我知道老鼠又回来了。 酒店没有提供任何我认为应该提供的折扣,因为在度假时处理老鼠粪便并不常见。 我还注意到,我们在那里的两个晚上,有些孩子到处乱跑,连续尖叫几个小时,我发现他们不顾及似乎不在附近的父母。 总的来说,位置靠近海滩,但这就是它的全部优点了

ReservationDesk.com 回复2026-08-07

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

J
Jannette Torres · 写过 1 条评价 · 体验于 2026-08-07 ·

我们打电话给预订处,然后…

我们打电话给预订服务台,报价比在酒店网上预订高出 100 美元。 我们尝试了 Best Western 和 Comfort Inn 并得到了同样的反应。 为什么根据您预订房间的方式,价格会有这么大的差异。 这太疯狂了。 我问为什么价格差异如此之大,女孩试图告诉我们这是因为酒店没有更新价格。 这很奇怪。

ReservationDesk.com 回复2026-08-07

Thank you for your review. We're sorry for any frustration caused by rate discrepancies. We work closely with our hotel partners to provide accurate pricing, which is updated at regular intervals. Because hotel rates dynamically change based on availability and demand, the rate you found online may occasionally differ from the rate provided by one of our agents. If you have questions or need assistance with your reservation, don't hesitate to reach out to our support team at [email protected]. We're here to help!

D
Damon Ramos · 写过 1 条评价 · 体验于 2026-08-05 ·

我被其中一位特工误导了……

一位名叫 Efme Gomez 的经纪人误导了我,她对酒店的任何其他费用完全撒了谎,告诉我不要通过 expedia 预订,因为他们会向我收取双倍费用,并试图催促我与她一起租用酒店房间,声称我得到了“优惠”。在我觉得自己被误导后,我打电话给实际的前台,询问代理告诉我的一切是否准确,他们告诉我不,我必须在现场支付更多费用,相当于我所支付费用的两倍(我告诉她我不想发生这种情况,但她声称 expedia 会这样做)。我尝试尽快退款,但由于酒店的政策,我显然无法退款。这是一次非常有压力的经历,尤其是因为我非常直言不讳地表示有预算并且不想花太多钱。希望代理商受到处罚,并且今后不要误导任何其他客户。

ReservationDesk.com 回复2026-08-07

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

G
GARFIELD · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

简单方便

ReservationDesk.com 回复2026-08-07

Thank you for leaving a 5-star rating. We look forward to your next booking with us.

Y
Yvonne · 写过 9 条评价 · 已认证 · 体验于 2026-08-07 ·

就像回到家一样

回到家总是好的。

ReservationDesk.com 回复2026-08-07

Welcome back! We truly appreciate your decision to book with us again. You are very important to us, and we look forward to providing you with exceptional service and an enjoyable experience with every booking. Thank you for choosing ReservationDesk.com!

J
Jugal Kishore · 写过 1 条评价 · 体验于 2026-08-04 ·

我在这家酒店住了 2 晚。

几天前我在这家酒店住了两晚。房间很干净,但沐浴露等浴室用品完全空了,直到我洗澡时我才意识到。太可怕了。我建议拥有基本的浴室用品是良好客户体验的最低限度。 另一个问题是房间里的灯光不好,特别是对于那些想在深夜工作的人来说。 唯一的好处是他们的酒吧工作人员尤其是夜间工作人员。非常好的人,晚上 9 点后给我做了美味的素菜。我非常饿但是他们满足了我的要求。感谢他们。

r
roger dukhan · 写过 3 条评价 · 已认证 · 体验于 2026-08-07 ·

网上预订的过程非常…

网上预订过程非常顺利。

ReservationDesk.com 回复2026-08-07

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

R
Ruben Macias · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

简单快捷

ReservationDesk.com 回复2026-08-07

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

C
Colette From Halifax · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

当我们…的时候我们总是住在eurpopa。

访问蒙特利尔时,我们总是住在eurpopa酒店。

ReservationDesk.com 回复2026-08-07

We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!

S
Soonho Hong · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

快速又简单。

ReservationDesk.com 回复2026-08-07

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

R
Roger Johnson · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

是一个非常用户友好的景象。让我的预订变得简单。

是一个非常用户友好的景象。

E
Earle S. Elliott · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

我们喜欢住在你们的酒店

我们喜欢住在你们的酒店。 ❤️

ReservationDesk.com 回复2026-08-07

We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!

A
Ann Coyne · 写过 5 条评价 · 已认证 · 体验于 2026-08-07 ·

原来如此简单

从前台到休息室再到餐厅的服务绝对完美。他们再好不过了。这个地方干净而且高效。我百分百会回到这里。

ReservationDesk.com 回复2026-08-07

We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!

T
THE BRISTOWS · 写过 1 条评价 · 体验于 2026-08-06 ·

前台小姐姐andrea女士服务热情…

前台小姐安德里亚女士的服务非常好。我想离开酒店是因为一个简单的问题。她到达并立即解决了问题,让我住得如此舒适,现在我不想离开。这个五星级评价是因为她卓越的帮助和服务。

ReservationDesk.com 回复2026-08-06

Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.

G
Gail Darby · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

谢谢

谢谢,快速预订和确认。 我在网站上唯一找不到的是一些房间有免费无线网络,但我的选择没有显示这一点。 我有免费无线网络吗?

ReservationDesk.com 回复2026-08-06

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

R
Renee Clingenpeel · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

快速、简单的预订流程

ReservationDesk.com 回复2026-08-06

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

R
Rosemary Ritchie · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·

很容易做到。

ReservationDesk.com 回复2026-08-06

Thank you for your feedback! We're delighted to hear that you found the process easy. We always aim to make things straightforward for our customers and look forward to your next booking with us.

A
Andrea Santos · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

预订快捷方便。

ReservationDesk.com 回复2026-08-06

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!