ReservationDesk.com（reservationdesk.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 258 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。
预订网站非常容易使用，迫不及待地想看看我听说过的壮观景色。
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
预订过程非常顺利，没有任何故障，一切正常。
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
如果我可以进行零评论，我会的。 我今天早上打电话取消了 2 晚住宿中的 1 晚。 因为我在工作，所以在我因 24 小时取消政策而被收取费用之前，我只有一个小窗口可以打电话。 我打了两次电话，但无人接听。 我再次打电话，响了2分钟后有人接听（他们的前台预订说是24小时），并说我需要取消一晚的预订。 我被搁置了。 然后就挂断了。 所以我以为他们很忙。 大约 5 或 10 分钟后回电。 同一个人接了电话，我再次被搁置。 然后又挂断了。 等了 5 分钟，又响了 2 分钟，当他接听时，我说请不要让我等待 - 你已经挂断我两次了。 我正在工作，需要取消此预订。 他说“不，我让你等待”我要求与经理交谈，他说他是经理，那里不欢迎我。 我没有“合作”。什么？？ 客户的期望是“很抱歉让您挂断电话，我太忙了，我可以回您的电话吗？”不是这里不欢迎你。 你可能会认为我咒骂了他或者对他大喊大叫，但我什么也没做。 绝对令人厌恶的行为。 我希望他们能把通话录音，因为我带着这个去了温德姆的最高层。 我从来没有受到过这样的对待。
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thank you for leaving a 5-star rating. We look forward to your next booking with us.
我们通过hotels.com预订了房间，支付了207美元，酒店自行向我们收取了163.20美元的额外费用。 Hotels.com 好订网 为我们提供了退款，这真是太棒了
We understand your frustration and sincerely apologize for the inconvenience. As an online travel agency, we're required to follow the policies and procedures set by the hotels and our providers, who ultimately approve refunds. While refunds are not always guaranteed, we are committed to doing everything possible to assist you. If you need help with anything else or have additional questions about your reservation, please contact our support team at [email protected]. We're here to help!
接线员找不到任何有价格的房间。必须直接向酒店预订。
Thank you for bringing this to our attention. We are very sorry for the inconvenience or frustration this caused you. I will immediately share your feedback with our support team so we can look into this further. If you have questions or need assistance with your reservation, please don't hesitate to contact us at [email protected]. We're here to help!
我们在毕业季预订了三个房间，所以费用是正常的三倍。 在我们住宿期间，一间房间没有热水。 他们多次尝试修复它。 经理同意退还该房间的费用，但无法退还，因为我们是通过第三方预订的。 他说我们应该通过我们的卡提交争议。 我们这样做了，凯悦只接受了一日退款。 争议附带的注释指出，不保证特殊要求和便利设施。 我猜凯悦酒店将热水视为一项特殊要求。 如果您使用这家酒店，请小心。 我们在沃尔瑟姆地区使用过其他更好的酒店，并且提供热水。
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
非常失望，房间没有如图所示，床上有污渍，枕套上有棕色污渍，这是我和我丈夫的周年纪念日，结果是最糟糕的
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
这个地方把我赶了出来，我残疾的女儿说一切都已经预订了，他们撒谎了，因为我打电话给他们，当我用现金付款时，他们向我收取了过高的费用。房间脏得令人作呕。我带了自己的床单和毯子搬动任何东西，但有灰尘和泥土，其他人房间留下的旧袜子没有清理。他们没有带推车的女仆服务，也没有彻底打扫房间。我建议不要去那里，因为他们在踢我，而且我残疾的残疾女儿说他们正在装修那个房间，而我一直在支付现金，他们敲诈了我。
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
他们把错误的日期@错误的地方！我想要这笔交易的全额退款！整个预订都是错误的！谢谢朗达亲属！
Thank you for your review. Due to contracts with our hotel partners, once a reservation has been finalized, we are unable to make modifications, but we are always willing to provide other options. We apologize for any inconvenience. If you need further assistance or have questions about your reservation, please don't hesitate to contact our support team at [email protected]. We're here to help!
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
你给了我错误的房间。我想要一间特大号床间，当我收到预订确认时，发现房间不对
Thank you for your review. We apologize that certain rooms were no longer available. As an online travel agency, we work with multiple hotel partners and suppliers to provide room options, but occasionally, certain room types may sell out quickly due to high demand. If you need further assistance with your reservation or have any questions, please contact our support team at [email protected]. We're here to help!
它总是快速、简单且可靠。
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
整个经历非常糟糕，首先酒店很糟糕。床上有头发，电视坏了，泳池条件很危险，导致我的孩子受了重伤。从酒店获得退款后，这家公司现在让我费尽心思才能获得退款。首先，我什至没有意识到我是通过第三方供应商预订的，现在经历了那次痛苦的住宿后，我竭尽全力想要拿回酒店已经退还给他们的钱。我必须向酒店发送书面入住证明，证明他们在酒店两次打电话确认资金已发放后发放了退款。我从 8 月 3 日开始与这家公司合作，现在是 8 月 6 日，他们假装不知道我这周每天打电话发生了什么。把我的钱还给我。真是一家阴暗的公司，我希望更多的人在预订之前阅读评论。 编辑添加当每次我打电话并要求与主管交谈时，您的客户服务代表挂断我的电话时，您如何听到帮助。希望帮忙退还酒店3天前已经退的钱。我周一开始这个过程，现在是周五。 现在，在处理受伤的孩子时，永远不要在这家公司预订，我现在必须每天打电话给这些人以获得退款。绝对恶心
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
我打电话询问是否可以将 8 月 21 日的预订延长至 8 月 20 日。我两次断线，没有人费心给我回电话。所以我单独订了820的房间，希望820到达的时候能在同一个房间住两晚。
We sincerely apologize for the difficulty you experienced in trying to reach us. We understand how frustrating delays can be and truly appreciate your time and effort. While high call volumes can occasionally lead to longer wait times, please know we're committed to helping you as quickly and efficiently as possible. If you still need assistance, don't hesitate to contact us at [email protected]. We're here to help!
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
我昨晚入住了，我不得不说你们的工作人员很准时，登记入住后不久，前台就通过短信询问了我是否一切都好。我真的很感激这是更高层次的热情好客。 今天早上，客房服务人员来到我的 313 房间，看看我们是否需要任何便利设施、毛巾、肥皂、咖啡，感觉很不错。房间非常漂亮和干净。总的来说，你们有一支很棒的员工，他们有很强的紧迫感，我的房间在到达后不到 3 分钟就准备好了，那是因为我预订后很快就到了。我强烈推荐这家酒店 胡安·马丁内斯
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
直接进入酒店（Hyatt Delray Beach）网站。选择住宿日期、房间选项和计费都非常简单快捷。通过电子邮件立即确认。再简单不过了。
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
共 258 条符合条件的评价