感觉就像一个迷你假期
感觉就像一个迷你假期。超级干净的房间,很棒的员工,以及我多年来睡得最好的睡眠。位置使出行变得很容易已经告诉我的朋友在这里预订。等不及回来了
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
ReservationDesk.com(reservationdesk.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 258 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。
感觉就像一个迷你假期。超级干净的房间,很棒的员工,以及我多年来睡得最好的睡眠。位置使出行变得很容易已经告诉我的朋友在这里预订。等不及回来了
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
入住很棒 在牛排馆吃的饭真是太棒了! 服务各方面都是10分!
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
我通过 ReservationDesk.com 预订的经历非常好。预订过程快速、简单、直接。该网站使用起来很简单,我很快就收到了确认。一切都很顺利,客户服务乐于助人且专业。我肯定会再次使用 ReservationDesk.com 并将其推荐给任何寻求无忧预订体验的人。
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
回到新装修的酒店真是太好了。前台工作人员非常乐于助人、友好、友善。我们的房间非常干净,大厅里的保洁人员很友好,脸上都挂着微笑。我们会再次回来的。
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
我们打电话询问对房间的具体要求,并在电话中被告知已确认并会做出说明。当我们到达时,酒店说预订时没有备注,并提到这家公司总是对客户这样做。 当我回电话时,我被告知退款将在 24 小时内发送。然而,您的团队最近发送了一封电子邮件,表示不会给予退款,因为据称代理告知我们特殊要求需视供应情况而定,且无法保证。这与我们通过电话收到的直接确认以及随后的退款口头承诺相矛盾。
We sincerely apologize for the frustration and inconvenience you experienced with your reservation and the conflicting information regarding your special requests and refund. We understand how disappointing it is when expectations are not met, and we regret that our service fell short in this instance. We are committed to resolving such issues and appreciate you bringing this to our attention.
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
我最近参与了预订柜台(又名预订柜台),利用假冒广告进行欺骗性第三方酒店转售。甚至没有在网上预订,我实际上拨打了一个我相信是我想要预订的酒店的电话号码。确实有人帮我预订了。因为我要住在酒店参加一个会议。本来应该有折扣,但我没有收到。我之所以意识到这一点,是因为该公司向我的公司卡收取了房间租金,并且没有像我想象的那样将其作为预订保留。 此时酒店已经订满了,我向酒店确认了我确实已经预订了房间。然而,当我打电话给预订处进行更改时,因为我将行程缩短了一天。他们告诉我,他们无法因缩短停留时间而给我退款,我在旅行前两周提出要求。 我将会并且将会鼓励我的公司采取法律行动。
Thank you for your review. We sincerely apologize for the confusion and frustration you experienced with your reservation and the issues regarding the discount and changes to your stay. We understand this was a very upsetting situation.
客户服务非常差!!!! 请注意取消政策。 如果在抵达日期内取消预订的客房,他们不提供退款。 这个网站上到处都是骗局。 请勿使用。 直接前往酒店预订。
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
我预订时没有意识到您是第三方网站,我是佛罗里达州居民,但您没有提供该服务。我在一小时内取消并直接向酒店预订并获得了佛罗里达州居民折扣
Thank you for sharing your review. We're sorry for any confusion between our booking service and the hotel. ReservationDesk.com is an online travel agency that provides booking services for over 200,000 hotels worldwide, but we are not affiliated with the hotel itself. Thank you for booking with us. If you need further assistance with your reservation, please feel free to contact our support team at [email protected]. We're here to help!
预订方便。提供良好的支持。
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book with ReservationDesk.com!
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
我完成了所有注册信息并点击“提交”,我收到一个错误页面,告诉我重新提交,第二次我使用了不同的卡,现在我已经 两人都被指控。
Thank you for your feedback. Hotel rates can change quickly based on availability and demand. To secure the best rate available at that moment, we charge your credit card at the time of booking. We're sorry for any confusion or inconvenience this may have caused. If you have questions about your reservation or need assistance, please don't hesitate to contact our support team at [email protected]. We're here to help!
非常非常容易预订。简单直接,没有任何问题!
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
本网站并未声明您的费用以美元计算。还有 17.99 美元的预订费。(我不知道,也没有在任何地方看到)我预订了一个酒店房间,我在加拿大,在加拿大预订了一个酒店房间(认为这是加元,因为这才有意义)然后我被以美元收取。我立即要求退款,我们会看看是否能拿回全额退款,因为按照汇率,通常将美元兑换回加元时会产生损失,所以这可能会花费我 15% 的预订费用,大约为 150 美元 您的网站应该明确表明您正在以美元向人们收费,即使在结帐时也没有说美元。这很令人困惑,因为我在加拿大预订加拿大酒店房间。为什么我要支付美元$$$
Thank you for your review and feedback about the service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. Information about the service fee is found on the checkout page and in the cancellation policy. For every booking, we require guests to acknowledge these terms and conditions of the reservation before it can be completed. If you have additional questions about your reservation or need support, please reach out to us at [email protected]. We're here to help!
Thank you for taking the time to leave us a review. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated and helps us continually improve our platform. We look forward to your next booking with us!
西弗吉尼亚州 Jane Lew 种植园旅馆在开车前往酒店时等了 2.5 个月才通知我们,每间客房只允许携带 1 只宠物,尽管我们在 2026 年 5 月确认的预订中明确表示,我们预订并付款的两间客房养有 3 只狗和 2 只小猫。酒店网站上没有注明每间客房可携带一只宠物! 8 月 1 日,当我们带着宠物开车去酒店时,BringFido 经理打电话给我们,酒店给她打电话并表示我们当晚不能入住酒店!阿曼达试图说服酒店破例让我们住一晚,因为他们的网站上没有注明每间客房只能携带一只宠物。 他们不会放松他们未阐明的政策,并迫使我们在周六晚上带着 5 只宠物在路上寻找另一家酒店!如果您有不止一只宠物,请勿入住种植园旅馆!你可能正在车里睡觉!酒店所要做的就是因为他们的网站不完整而为我们破例住了一晚!
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
共 258 条符合条件的评价