有一个很棒的经历
有一个很棒的经历。当我到达那里时,房间已经准备好了。一切都很完美。
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
ReservationDesk.com(reservationdesk.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 258 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。
有一个很棒的经历。当我到达那里时,房间已经准备好了。一切都很完美。
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
轻松体验
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
经过几个小时的旅行后,这家酒店是一个受欢迎的地方。多年来,我作为万豪连锁酒店的银卡会员住过很多酒店,但这家(我相信)是最好的酒店之一。住宿条件非常棒。房间很棒,停车场光线充足且安全,前台服务出色,游泳池,室内热水浴缸非常令人放松,早餐美味,酒店工作人员获得 A+。我们很快就会再次入住
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
我想要公司代表承诺的退款。这些人非常不专业,客户服务极其糟糕。这家公司所做的一切就是让人们变得愚蠢。 最糟糕的经历。在这次审查之后,我将收到一封通用电子邮件,这些人将再次保持沉默。 无用的服务,无用的公司。
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out. We're here to help!
当你走进去时,有难闻的气味,床单被撕破,几乎所有东西都坏了。床垫非常薄而且不舒服而且总的来说一切看起来都很脏。墙壁上已经有污渍,尚未完成油漆工作。不开心就别把钱花在这里。
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
花了很少的时间。真的很快。
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
我最初是通过 Hotels.com 预订的,但在日期上犯了错误。我试图在他们的网站上更改我的预订,房间费用为 900 美元。我取消并决定通过酒店预订,一切都很顺利。
Thank you for taking the time to leave a review. We are committed to ensuring that our customers receive the most competitive rates available. Thanks for booking with us!
尝试预订了四次......每次我都成功付款。 在我输入所有信息后,错误是“抱歉,此房间已被预订”或“抱歉,您的预订出现问题,请重试。”
Thank you for your review and for bringing this to our attention. We sincerely apologize for the difficulties and frustration you experienced while using our website. Your valuable feedback will be shared with our development team as we work to improve the user experience. If you need further assistance with your reservation or have additional concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help!
6 月 30 日至 7 月 7 日,我和家人一起入住了弗吉尼亚海滩北假日酒店。 在我住宿的最后一晚,电梯门开始向我最小的女儿关闭,所以我伸出手臂来触发传感器。 传感器并没有阻止电梯门,它直接在我的手腕上关闭。 感谢上帝,这是我和我女儿的对决。 我立即和家人一起去前台报案,并拍下了手臂上的伤口照片。我被告知助理经理 Czarina Mory 会在 48 小时内与我联系。 一周过去了,我没有收到该物业的任何消息,所以我跟进了。 我猜 Czarina Mory 已经不在办公室一周了,没有人愿意跟我联系。 Czarina Mory表示她会跟进风险管理,48小时内会有人联系我。 顺便说一句——所有信件都有记录。 长话短说——大约一个月前,我在这家酒店受伤了,我已经多次联系包括与经理马文·马蒂亚斯沟通,但没有得到解决。 IHG 案例编号#10598190813。 100% 不推荐该酒店,因为该酒店在处理客人在现场受伤的情况时极度缺乏责任感。
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
我对假日酒店遇到的大量问题感到非常失望。作为参考,我多年来经常去莱斯布里奇旅行,一直来这里。所以,我决定带上几个朋友和他们的家人一起去。由于我过去没有遇到任何问题,我认为假日酒店将是一个放松过夜的好地方。我们有 6 个房间,前台的第一女士非常善解人意,乐于助人。当天晚些时候,我们去领取明天早上的早餐券,前台的另一位女士非常傲慢。她问那里有多少成人和儿童。我回答说 10 个孩子和 8 个成人。然后她让我等一下,完全无视我说的话,开始给房间打电话,让他们到大厅来。最后,当我们拿到优惠券后,我希望前台能通知隔壁的餐厅我们明天早上到达,因为我们人很多。我们到达餐厅,他们完全没有注意到。花了10分钟才有座位。服务员要了我们的饮料,花了半个多小时才送来。我们到达时餐厅相当空,没有理由花那么长时间喝几杯。然后每个人都点了食物,等了一个小时后,我们正要离开,但女服务员向我们保证儿童餐快做好了,但成人餐还需要 15-20 分钟。当时已经是上午10:40左右了,我们预定的时间是上午11:00,根本没有时间吃饭,也没有时间收拾行李。所以我们决定离开。总而言之,这是一次非常令人失望的经历。我不会在未来的莱斯布里奇之旅中回到这里,也不会推荐我认识的人。
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
超级简单的布局和演示......快速
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
送货人员为顾客投递包裹的行为很粗鲁
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
代理假装是赌场的工作人员,无法为我们的团队提供足够的房间,并表示他们会打电话完成预订,但从未这样做过。
We sincerely apologize for the frustrating experience you had with our service. This is certainly not the standard of communication or assistance we aim to provide our guests. We understand your disappointment regarding the unfulfilled callback and the difficulty in securing enough rooms.
今天早上我无法登录在线预订,但通过电话实现了目标。预订助理非常乐于助人且友好。
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
密歇根盖洛德酒店有泳池吗?
Thank you for taking the time to leave us a review. We're happy to know you had a positive experience with us. Your feedback is always important, and we appreciate that you chose to book with us. We look forward to your next booking and the opportunity to continue exceeding your expectations.
预订过程简单快捷
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
我输入了一个日期,当我得到确认时,这是错误的日期,我打电话并立即取消,但仍然被收取了 17.99 的费用 你输入了一个我不需要的日期,我立即打电话取消了,所以你只需输入你想要的任何日期,但不是正确的日期,我不应该为你的错误负责!
Thank you for your review. We sincerely apologize for any inconvenience or frustration you've experienced. As an online travel agency, we're required to follow the terms, conditions, and cancellation policies of the hotels in our booking system. These policies are outlined during the booking process, whether you book online or over the phone. We apologize if this information was unclear to you. If you have additional questions or need assistance with your reservation, please don't hesitate to contact us at [email protected]. We're here to help!
工作人员非常乐于助人和热情。然而,每天 25.00 美元的目的地费用是敲诈勒索。你必须付钱,他们会给你一个小水瓶,每天在他们的餐厅消费15.00,在一些旅行团上可以享受10.00的折扣。你也可以买abus pass,但是公交车只要1.00 无论如何,问题是你不能拒绝它。除此之外,还有额外的费用/税金,所以三天里我被额外收取了 88 美元和零钱。
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.
共 258 条符合条件的评价