ReservationDesk.com（reservationdesk.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 258 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。
在线预订很简单，很高兴为我丈夫找到一间吸烟室。 等不及要去那里了。
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
预订方便。直线前进。
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
无需任何帮助即可轻松在线完成
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
我什至不会给一颗星。这个地方很恶心。里士满机场温德姆麦克罗特客栈&套房酒店有虚假广告。一点也不像他们展示的图片。大厅有臭味，地毯很脏，这个地方的一切都很恶心，整个地方闻起来像香烟的味道，我很糟糕，因为我在预订之前没有认真研究。前台工作人员很粗鲁。她告诉我们，当我们晚上 11 点到达那里时，已经没有可用的无烟房了，我们拒绝入住，因为我带着孩子，她说所有的无烟房从早上开始就被预订了，但我已经预订并在 3 天前付清了费用，所以这是没有意义的，也没有告知房间或酒店是吸烟区。网上的照片和我看到的完全相反。当要求退款时，他们转身说他们为我们提供了一间无烟房，但我们拒绝了，也不会退款。哇，这真是一个彻头彻尾的谎言。如果严格不予退款，那就直说吧，但不要撒谎，你们为我们提供了一间无烟房，因为我们已经因为 8 小时的车程而疲惫不堪，而且我们只想睡觉，早上第一件事就是开车返回佛罗里达，我为什么要拒绝呢。我们甚至检查了房间，看看我们是否可以忍受，因为这位女士说味道不好，但我们很绝望，都很累，还有两个小孩和一个幼儿。我不会向任何人推荐这个地方。完全是骗局，经理说他做生意不是社会服务（多么恶心的人），请任何能读到这篇评论的人都应该避开这个地方，或者至少阅读其他人的评论，因为这都很糟糕。这是我的错误，因为我没有做研究。我认为他们利用了我们，因为我们深夜到达，这让我们别无选择。这个地方和工作人员和经理一样恶心。因果报应正在路上！！！你等着！
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
你好， 上周末（7-31-26/8-2-26）我住在你们酒店的 435 房间。我发现前台女士（Veronica Santa Maria）在椅子上睡觉，清晨的某个时候，她的客户服务很差，我不得不重复一遍，我没有正式退房就离开了，也没有押金。她很懒，不专业，职业道德也很差。我对组织不得不雇用像她这样的工人感到尴尬。 我对你们的员工服务非常失望，我和经理克里斯蒂安谈过，他也提供了糟糕的客户服务，当我告诉他我发现她在睡觉时，他笑了，他没有解释为什么我无法正式退房。 莉亚·伍兹 512-964-0112
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.
你的回复台完全是垃圾 你是企业的现金抢手者。我直接打电话预订你们的酒店。你应该庆幸我选择了你的公司而不是希尔顿或万豪酒店而不是你向我们收费 17.00 美元即可享受与您预订的特权。 完全不诚实和令人厌恶。我劝大家避开你们公司的酒店
Thank you for your feedback. We are truly sorry to hear about your frustrating experience and the confusion regarding our booking process. We understand your disappointment and regret that we did not meet your expectations.
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Thank you for leaving a 5-star rating. We look forward to your next booking with us.
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
自己在手机上做比在电话里和AI人知道要容易得多
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
我永远不会再使用你们的服务。粘液球体验。
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
简单又容易，现在我准备好了
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
太多的房间只有一张枕头的照片。 很难判断您预订的是哪个房间。 我们必须打电话给酒店并澄清我们想要的房间，然后才能预订。 该网站在其他方面非常容易使用。 我确实喜欢我可以直接从预订页面发送行程。
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
罗迪竭尽全力让我们的旅行顺利！不得不改变计划，他给了我很大的帮助。一流的客户服务。 谢谢罗迪！！
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future. Would you update your review stars to be positive since your review was positive? It looks like you may have marked it as 1-star accidentally. Thanks Angela!
我发现预订过程非常简单和精确。该网站很容易理解和遵循。我期待着我的访问很快到来！
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
经过 3 次纠正后，Gut 无法在正确的城市找到我的预订，我挂断了电话。
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
Thank you for leaving a 5-star rating. We look forward to your next booking with us.
在我最近入住酒店期间，我遇到了一位非常无礼的前台同事，名叫朱莉。她多次指名道姓地指名道姓地对我进行诬告。我记录了所有这些事件，包括照片和录音。 朱莉错误地指责我举办派对并损坏房间。她向我展示了四张彩带图片，她声称这是聚会的证据。然而，我只有一根彩带，而且从来没有客人进出房间。酒店的政策明确规定允许六口之家入住，我也是。 尽管我努力解决问题，朱莉拒绝向我提供公司或更高端的联系信息。她甚至威胁要报警，并称我为“精神病混蛋”，还告诉我“滚出去，我再也不能去那里了，这也被记录下来了。” 酒店因所谓的派对和房间损坏向我收取了 250 美元的费用。不过，没有举行聚会，房间也没有受到损坏。 我强烈建议潜在游客在入住这家酒店时要小心谨慎。虽然酒店看起来很有吸引力，但被错误地指控犯有如此严重的罪行是不可接受的。我打算采取法律行动来解决这个问题。
Cat, thank you for your review. We’re sorry to hear about your experience at the hotel. Reservation Desk is an online travel agency and not directly affiliated with the hotel itself. We encourage you to share your feedback directly with the hotel, as they are best positioned to review your concerns regarding hotel staff service. We appreciate you taking the time to share your experience. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!
一旦我能够联系到酒店预订，一切都很顺利。
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
共 258 条符合条件的评价