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旅游度假

ReservationDesk.com

258 条评价

3.3258 条评价
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关于 ReservationDesk.com

数据更新
网站
reservationdesk.com
分类
旅游度假
所在地
United States · South Jordan
状态
待认证
近 12 个月
258 条评价
差评回复率
92%(95/103 条)
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ReservationDesk.com靠谱吗?

ReservationDesk.com(reservationdesk.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 258 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
Richard Hayes · 写过 5 条评价 · 已认证 · 体验于 2026-08-04 ·

简单又快速!

ReservationDesk.com 回复2026-08-04

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

W
Wendy Glon · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

预订很容易…

预订很容易 获得预订的目的并不那么容易

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

S
Syed · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·

住过的最脏最脏的酒店

这家酒店是我们住过的最脏、最脏、最恶心​​的酒店,这家公司绝对不能推销这种东西。这家酒店甚至不适合动物入住,更不用说人类了。该住宿应该退款,因此我们不会使用这家公司来满足未来的住宿需求。

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

T
Tony Worix · 写过 1 条评价 · 体验于 2026-07-21 ·

请勿使用此服务

请勿使用此服务。最初与我交谈的代理人非常令人愉快,并且非常渴望办理我的信用卡。我试图在入住前更改预订,但网站不允许我这样做。 (我想把其中一间房间从6晚改为4晚)。与我交谈的代理人不会提供帮助,最终我被收取了我想取消的两晚的费用。当我到达酒店时,我预订了酒店,发现它又脏又脏,而且一点也不安全。同样重要的是,他们也没有我的付款记录。他们已预订,但 ReservationDesk 尚未将资金发送至酒店。第二天我再查了一下,他们仍然没有付款记录。我们去了另一家酒店。我在这项服务上花费了近 1,300 美元,但除了拒绝解决我的担忧之外什么也没得到。

ReservationDesk.com 回复2026-08-04

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

G
Gloria Joyce · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

我需要一楼的客房

ReservationDesk.com 回复2026-08-04

Thanks for your review. For any special room accommodations, please don't hesitate to contact us at [email protected] with your request. While requests are not always guaranteed, we're more than happy to communicate them to the hotel.

J
Joanna · 写过 1 条评价 · 体验于 2026-08-02 ·

酒店需要升级

酒店需要升级。酒店非常脏,大堂区域闻起来有霉味,而且没有得到适当的清洁。一部电梯坏了,另一部一直出毛病。我向大堂工作人员投诉,他们告诉我他们已经意识到电梯的问题,但没有迹象表明有人正在努力修复这些问题。 自助餐厅很脏,咖啡机煮一杯咖啡花了将近五分钟。周日早上,这里非常拥挤,买咖啡的队伍排得很长。 停车场很脏,停着一辆轮胎瘪了的废弃汽车。 房间没有好好打扫,浴室闻起来像公共卫生间。 总体来说,这家酒店是一家低档酒店。

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

D
Dana Everett · 写过 2 条评价 · 体验于 2026-08-04 ·

被黑

我以为我是通过酒店本身进行预订的,但我错了,显然是通过这个 bookingdesk.com 进行预订的。然后,当我接近预订时,我收到了一封网络钓鱼电子邮件,要求提供我的信用卡号码,以便确认房间。这是一次可怕的经历,预订台网站的客户服务部门没有承担任何责任,也没有承认自己意识到自己被黑客入侵了。我预订的酒店也不再与这家公司有业务往来。这应该告诉你这是一家多么阴暗的公司。

ReservationDesk.com 回复2026-08-05

Thank you for bringing this to our attention. We sincerely apologize for the concerning experience you described. This is not the kind of interaction we want for our guests, and we take such matters very seriously.

P
Paul Belisle · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

这是一个骗局

我在搜索中输入了 Hampton Inn,然后出现了一个列表,因此我选择了第一个(认为它是直接与 Hampton Inn 合作的)。后来订票后才发现不是。我试图立即取消,但被告知这样做将花费 250.00 美元(这是一个骗局)。所以我因为这个骗局每天多付了30美元。 200美元一晚,但酒店实际收费170美元一晚。后来我发现除了其他费用外,我还被收取了 17.99 的“服务费”。通过此网站预订有什么好处?您需要支付更多费用,并且无法获得客户服务来解决任何问题。我将确保再也不会以这种方式被骗,这是肯定的!这种事情应该是非法的。

ReservationDesk.com 回复2026-08-04

Thank you for reaching out. We understand how frustrating this situation can be and sincerely apologize for any inconvenience caused. As an online travel agency, our cancellation policies vary depending on the hotel. Each property sets its own terms and conditions for reservations, and in many cases, nonrefundable bookings are offered to provide customers with special rates. We're sorry if this wasn't clear when booking. If you need further assistance with your reservation, please contact us at [email protected]. We're here to help!

B
Brenda · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

对我来说很容易浏览……

对我来说,浏览网站并进行预订很容易。 得到确认后我打电话给旅馆,他们确实预订了我的房间。 谢谢。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

N
Nana Pirkel · 写过 2 条评价 · 体验于 2026-07-16 ·

似乎没有人真正知道他们在做什么,非常混乱。

办理入住手续时,我们尝试使用信用卡,却被告知因为我儿子预订了房间,所以我的卡无法通过。想象一下,当我收到信用卡账单并且房费已向我收取时,我有多惊讶。不过没关系,酒店还向我儿子收取了同样的房间费用。我们被双重计费,从那时起,每当他们被称为经理时,他们就永远不会出现。我们仍然没有得到任何反馈或帮助解决这个问题。酒店还可以,但肯定不值得加倍收费,而且现在没有得到任何帮助来解决问题。我们不会再呆在那里。房间也没有变暗的窗帘/窗帘。早餐几乎不能吃 我们住宿期间的大部分时间都出去吃早餐。

ReservationDesk.com 回复2026-08-04

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

B
Brian Fiala · 写过 10 条评价 · 已认证 · 体验于 2026-08-04 ·

预订很容易,价格也很便宜。

预订很容易而且价格非常合理。

ReservationDesk.com 回复2026-08-05

Thank you for taking the time to leave a review. We're delighted to hear that you found the booking process easy and our prices very reasonable. Your feedback is greatly appreciated, and we look forward to assisting you again.

G
Grace Lucio · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

轻松预订

ReservationDesk.com 回复2026-08-05

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

A
Alan Chevrefils · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

失望的

首先,我以为我是直接与希尔顿连锁酒店打交道。与我交谈过的两个人的说法都没有任何不同。两人均表示会跟进,其中一人表示通过电话,一人表示通过电子邮件。也没有这样做。 其次,我询问了杜兰戈的一家特定的汉普顿酒店的名称,但网站的回复直接将我的预订定为不正确的汉普顿酒店。我很幸运他们同意取消我的资源。

ReservationDesk.com 回复2026-08-05

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

K
Kirk Colburn · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

很容易在我住的地方附近预订…

很容易预订,靠近我住的地方,是很棒的赌博场所。

ReservationDesk.com 回复2026-08-05

We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!

P
Peter · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

预订很快而且很容易…

预订既快捷又方便,额外的费用和税费令人失望,因为它们增加了 50% 的成本

ReservationDesk.com 回复2026-08-05

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

L
Larry · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

轻松预订

预订方便。得到了我想要的房间。没有问题。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!

D
Deborah · 写过 3 条评价 · 已认证 · 体验于 2026-08-04 ·

一切都轻而易举地完成了。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!

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Raymond Chenkus · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

与…合作的预订部分

与贵公司合作的预订部分非常顺利。我们期待着入住酒店。我很失望你们没有取消政策。我这些年来从来没有使用过一个,但人们确实会发生一些事情,导致他们改变计划。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

这是一次可怕的经历……

从头到尾这都是一次可怕的经历。检查的等待时间为30分钟。然后,2小时一个房间。仍然没有得到我们预订的房间(俯瞰高尔夫球场的套房)!把我们安排在一个有一张从墙上拉出来的墨菲床的房间!当我需要更多的房间纸巾时,女佣不会说英语。脏盘子整天整夜都留在走廊里。所有洗手液站都空了!我已经在这里住过好几次了,每次都很有趣! 不确定现在的经理是谁,但我永远不会回来!

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

我对你收取的费用感到震惊......

我对你们通过你们预订我们收取的费用感到震惊。酒店的实际房价很低,而且地方看起来价格很低,而且有股霉味。

ReservationDesk.com 回复2026-08-04

Thank you for bringing this to our attention. We sincerely apologize for any frustration caused by the rate discrepancy. As an independent online travel agency, we work closely with hotels to provide accurate pricing, but we are contractually required to honor the rate provided at the time of booking. If you have additional questions or need assistance with your reservation, please don't hesitate to contact our support team at [email protected]. We're here to help!