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旅游度假

ReservationDesk.com

258 条评价

3.3258 条评价
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关于 ReservationDesk.com

数据更新
网站
reservationdesk.com
分类
旅游度假
所在地
United States · South Jordan
状态
待认证
近 12 个月
258 条评价
差评回复率
92%(95/103 条)
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ReservationDesk.com靠谱吗?

ReservationDesk.com(reservationdesk.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 258 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。

用户怎么说

N
Nancy M Wasik · 写过 1 条评价 · 体验于 2026-07-28 ·

早上起来很失望…

对开始新的一天的早餐感到非常失望..迎接我们的是酒店的接管..没有一件美国人可以吃的东西都是为了接管而准备的。人们应该意识到..酒店需要许多更新和美味的老式美式早餐

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

T
Tony Byrne · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

预订既快捷又简单!

ReservationDesk.com 回复2026-08-04

Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!

T
Tina Fingerman · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

易于浏览的网站

易于浏览的网站、轻松呈现的选项、高效的预订

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

j
john Rousseau · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我的房间多收了 100 美元!

我的房间多收了 100 美元!所有这些网站公司,如 hotel.com、reservation desk.com 等似乎总是狡猾地进入这个 Inns 网站。 下次我会直接打电话给他们,杜绝这些无用的中间人。

ReservationDesk.com 回复2026-08-04

Thank you for your feedback. Hotel rates can change quickly based on availability and demand. To secure the best rate available at that moment, we charge your credit card at the time of booking. We're sorry for any confusion or inconvenience this may have caused. If you have questions about your reservation or need assistance, please don't hesitate to contact our support team at [email protected]. We're here to help!

M
Maria · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

诚实地

老实说,我都是在网上做的。我没有和任何人说话。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave us a review. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and effortless experience. Your feedback helps us continue to improve and serve you better, and is greatly appreciated. We look forward to your next booking with us!

A
Annette · 写过 9 条评价 · 体验于 2026-07-14 ·

订了两间房,付了四间房的费用

在纽约州提康德罗加的 Super 8 预订了两个房间,住了两晚。这次体验中唯一积极的部分是干净、更新的房间。酒店外面杂草丛生,一英尺高,部分拱腹腐烂,雨水槽松动。大堂的地毯很脏,沙发套也不合身。店员看上去就像刚从泳池里出来一样。当我们到达前台时,我说我们预订了两个房间。店员告诉我我已经订了四间房!我从来没有预订过两间额外的房间。 当我不同意时,他说他无能为力,我必须打电话给公司客户服务。我就在大厅里做了,经过长时间的讨论,我被搁置了。我听到前台电话响了,然后听到前台服务员通过我的电话接听。我走上前告诉店员这一点,这时他挂断了我的电话。然后他说他会将多余的房间“清零”。我以为事情就这样结束了,但后来我们用信用卡收取了一晚的费用(价格比我最初支付的价格略高),还有第二笔待付款。联系了温德姆酒店并解释了问题,他们说我必须与酒店打交道,并且他们已将信息转发给酒店。很多天过去了,我什么也没听到。似乎没有人愿意承担责任并纠正过度收费的情况。双方都将我转给对方。非常令人失望。我再也不会与任何温德姆酒店做生意了。

ReservationDesk.com 回复2026-08-04

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

Y
Yael Sandler · 写过 5 条评价 · 已认证 · 体验于 2026-05-11 ·

我预订了 8 月 2 日在…的过夜住宿。

我于 8 月 2 日在纽约州威彻斯特扬克斯万豪酒店预订了一晚住宿。 当我丈夫到达办理入住手续时,他不被允许使用酒店的预订,也无法为我女儿的婚礼淋浴和穿衣。前台员工马尼特不允许我丈夫进入我们的房间,因为我已经在你们的网站上预订了。婚礼结束后晚上 11:30,仍然没有行李车或协助将我们的东西搬进房间。

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

C
Cindy McManus · 写过 4 条评价 · 已认证 · 体验于 2026-08-04 ·

在线预订快捷方便!

ReservationDesk.com 回复2026-08-04

Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!

D
Diana · 写过 4 条评价 · 已认证 · 体验于 2026-07-29 ·

乐于助人且善解人意的员工

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.

R
Roger · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

网站询问成人人数

网站询问成人人数 - 我们输入了 3 个,但在打印的收据和确认信息上,仅显示 2 个。应该更正此问题。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

I
Irene · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

易于导航

易于导航、良好的消息传递、清晰的选项

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.

B
BRENDA JOHNSON · 写过 3 条评价 · 体验于 2026-07-31 ·

周末在 Vue Hotel 39th St. 住了一晚……如果你……

我周末住在 Vue 39 街...如果你的房间里需要无花果和/或微波炉,请不要住在这里...他们在楼下办公室附近提供无花果和微波炉,每个人都可以使用...由于缺乏住宿设施而收费过高...冷麦片...面包...冷热饮料,这些都是早餐...我有一间双人卧室,几乎没有活动空间...说停车...司机要小心!他们所说的停车位只能容纳一辆小型汽车......他们保持这个地方干净的一个积极的事情!

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

E
Earnest Towns · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

理解

我认为他们无法全面了解客户的要求或寻找的内容。

ReservationDesk.com 回复2026-08-04

Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at [email protected]. We're here to help!

J
Jerry · 写过 5 条评价 · 已认证 · 体验于 2026-08-04 ·

嗯,预订过程很简单……

嗯,预订过程很简单,但除此之外,我将不得不留在这里提供更多反馈。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.

T
Timothy Howard · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

预订后,页面显示...

预订后,页面显示较低价格 108 美元,这个定价是怎么回事?

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.

S
Shaun · 写过 7 条评价 · 已认证 · 体验于 2026-08-04 ·

他们以我的名义进行了 4 次预订……

他们以我的名义进行了 4 次预订,并向我的信用卡收取了 4 次费用

ReservationDesk.com 回复2026-08-04

Thank you for your feedback. Hotel rates can change quickly based on availability and demand. To secure the best rate available at that moment, we charge your credit card at the time of booking. We're sorry for any confusion or inconvenience this may have caused. If you have questions about your reservation or need assistance, please don't hesitate to contact our support team at [email protected]. We're here to help!

R
Remi · 写过 1 条评价 · 体验于 2026-07-31 ·

身上有一点点血迹……

床单上有小血迹,早餐不好,我的苹果汁里有果蝇。外面垃圾桶周围的地上有一堆垃圾。 他们肯定需要加强清洁工作。

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

R
Rizgar Shawkat · 写过 1 条评价 · 体验于 2026-08-03 ·

这次住宿是完全不能接受的

这次住宿是完全不能接受的。床非常不舒服,让我和我的妻子都感到严重的背痛。 更糟糕的是,电梯多次绕过我们的楼层,我们的钥匙卡经常出现故障,让我们苦苦挣扎。 最糟糕的是,我们的室内冰箱坏了,损坏了我们的物品,需要更换。我不建议住在这里。

ReservationDesk.com 回复2026-08-04

We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at [email protected]. We're here to help where we can and would love to hear more about your experience booking with us.

P
PARK LANE CONST · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

更改航班

在 AA 网上预订的,不知怎的,航班是下午 6 点而不是早上 6 点到达,拨打了 800 号码,那位女士很棒,我是 80 年代的旅行社,纠正错误没问题,

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.

J
Judy Walls · 写过 4 条评价 · 已认证 · 体验于 2026-08-04 ·

该网站非常容易使用

该网站非常容易使用。我的确认立即发送了。

ReservationDesk.com 回复2026-08-04

Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.