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建筑与制造

Resparked

67 条评价

4.767 条评价
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关于 Resparked

数据更新
网站
resparked.com
分类
建筑与制造
所在地
United States
状态
待认证
近 12 个月
67 条评价
差评回复率
100%(4/4 条)
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Resparked靠谱吗?

Resparked(resparked.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 67 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

H
Heikki Saira · 写过 1 条评价 · 体验于 2026-08-04 ·

优秀的客户服务

优秀的客户服务:非常快速且乐于助人。

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Vel · 写过 1 条评价 · 体验于 2026-07-31 ·

尊贵的客户

当我询问订单状态时,您立即回复了。 您研究了我的情况,找到了解决方案,让我感觉自己是一位尊贵的客户。

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Jackie Horton-Toft · 写过 1 条评价 · 体验于 2026-07-23 ·

花了一点时间才获得帮助,但是……

我花了一些时间才获得帮助,但当我确实获得帮助时,问题就得到了解决。

Resparked 回复2026-07-29

Really glad we got there in the end! 🧡 We're always working to improve our response times — your patience means a lot to us. Most importantly, the problem got solved and that's what counts! Now go create something amazing! 🎨

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Marje Bourdeau · 写过 20 条评价 · 体验于 2026-07-25 ·

我对他们的产品有疑问......

我对他们的产品有疑问,他们很快就回复了我。 回答了所有问题并且对此非常好。非常有帮助。

Resparked 回复2026-07-29

Thank you for your words! 🧡 We're so happy that you got a nice experience with our customer service team! We're here whenever you need us and can't wait for you to start creating!

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Margaret · 写过 2 条评价 · 体验于 2026-07-22 ·

优秀的客户服务

非常令人印象深刻的客户服务!我遇到了一个停止工作的产品问题,客户服务团队很快做出了回应,要求提供更多信息,但并没有给我带来困难,最终同意更换该产品。如今,这种水平的客户服务和产品支持很难实现 - 给我留下了深刻的印象!

Resparked 回复2026-07-24

Thank you so much for your words Margaret! 🧡 We know how rare it can feel to get genuine, no-fuss support these days — and that's exactly why we work so hard to make it the norm here at Resparked. So glad we could get your replacement sorted quickly and without any hassle! Welcome to the family — happy crafting! 🌟

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Janna Mann · 写过 1 条评价 · 体验于 2026-07-14 ·

反应很快,步骤清晰……

响应很快,步骤清晰。

Resparked 回复2026-07-17

Thank you Janna! Quick and clear is always what we aim for — so glad it hit the mark for you! Happy crafting!

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cebar begiş · 写过 1 条评价 · 体验于 2026-07-06 ·

当我询问时没有得到任何解决方案...

当我要求退款时没有得到任何解决方案。他们从我的全额中扣除了钱,并退还了我支付的部分。

Resparked 回复2026-07-13

We completely understand that refund processes can feel frustrating, and we genuinely appreciate your patience throughout this. As our team member Franca explained in her latest reply, shipping fees are non-refundable as outlined in our shipping policy — which is why the refunded amount differs from your original payment. The remaining balance was refunded in full. We rely on third-party shipping services, therefore why shipping fees are not refundable. Thank you for your understanding! 🙏🏻

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Wendy Lee Kelly · 写过 2 条评价 · 体验于 2026-06-28 ·

优质的客户服务并遵循...

优秀的客户服务和跟进。东讨论任何问题并且解决都以非常快的方式完成。 很棒的公司打交道

Resparked 回复2026-07-02

Thank you so much for this! 🧡 Easy, fast and effective is exactly what we aim for every single time — so glad that came through for you! We look forward to being part of your creative journey!

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MichaelM · 写过 9 条评价 · 体验于 2026-06-29 ·

我提供了有关他们产品的反馈......

我对他们的产品提供了反馈,他们真的倾听了!他们非常积极响应并感谢我的反馈。我真诚地尊重并会与那些了解其产品如何使用并倾听客户声音的公司重复我的业务。

Resparked 回复2026-07-02

This means so much to us — thank you! 🧡 Your voice genuinely shapes what we do and how we grow, so feedback like yours is never taken lightly.

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CB · 写过 1 条评价 · 体验于 2026-06-27 ·

很高兴

我们的激光雕刻机在仅仅 6 个月后就无法工作了。我伸手寻找替代品。他们问了几个问题,新的问题已发送。真的很快而且很棒的客户服务!

Resparked 回复2026-07-02

Thank you for sharing this! 🧡 We're glad our team could step in and get a replacement out to you quickly! We can't wait for you to get back to creating! 🎨

A
Anthony Slesienski · 写过 2 条评价 · 体验于 2026-06-18 ·

我打电话给客服

我打电话给客户服务部,留言,希望好几天都不会收到回复。第二天早上我第一件事就是接到回电! 9小时!谁这样做?惊讶!和客服聊了一下,正在换货。没有指责,没有指责。帮忙吧!您再也看不到这样优质的服务和诚信了!我赞扬你的道德,你赢得了我的尊重。祝您取得应有的成功!尊敬的安东尼·S.

Resparked 回复2026-06-19

Anthony, thank you so much for this — it genuinely means everything to us! 🫂This is exactly the standard we hold ourselves to We're so glad that came through for you! We wish you all the best and can't wait to see what you create with your new Customizer! 🧡

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Γιώργος Τσ. · 写过 1 条评价 · 体验于 2026-06-16 ·

Blossom 非常有帮助

Blossom 在解决我的问题方面非常乐于助人、礼貌且迅速。客户服务体验非常好,换货过程处理得又快又高效!

Resparked 回复2026-06-19

Thank you for this! 🧡 We'll make sure Blossom knows her efforts are appreciated — she'll be thrilled to hear this!So glad everything was resolved quickly and smoothly for you. Happy crafting!

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Leed Stender · 写过 6 条评价 · 体验于 2026-06-11 ·

提供的所有信息都很棒而且……

提供的所有信息都很棒且很有帮助。

Resparked 回复2026-06-19

Thank you so much! 🧡 So glad we could make things clear and easy for you — that's always the goal! Happy crafting!

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Micheal · 写过 2 条评价 · 体验于 2026-06-09 ·

该团队做得非常出色……

该团队在研究我的案例和特定情况方面做得非常出色。他们不仅不遗余力地为难相处的顾客提供维生素 d,而且还竭尽全力让我感觉自己是他们家庭的一员。我将继续与他们合作..谢谢你和我的爱

Resparked 回复2026-06-19

Much love right back to you! This truly means the world to us — every client is family and that will never change! Thank you for giving us the chance to make things right — and for sticking with us! We can't wait to keep being part of your creative journey! 🧡

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Reese Holle · 写过 1 条评价 · 体验于 2026-06-05 ·

一流的客户服务!

我们为我儿子的生日购买了雕刻套件。我儿子非常喜欢雕刻机,但一两天后它就停止工作了。我联系了该公司,他们非常有帮助。他们迅速回复,我们解决了一切,他们给我儿子寄了一个新的雕刻工具。很乐意再次从这家公司购买!

Resparked 回复2026-06-19

Thank you so much for this! 🧡 We're so glad your son loved his birthday gift — and even more glad we could get everything sorted out quickly for him! We hope your son creates the most amazing things with his new Customizer — happy crafting to him! 💛

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Hannah Fruetel · 写过 1 条评价 · 体验于 2026-05-27 ·

Resparked 客户支持的丰富体验

我对我的定制工具在使用几次后就死掉感到非常沮丧,但客户支持反应迅速并理解这种情况!他们在我向他们发送电子邮件后一周内发送了替换件,并向我解释了为工具充电以防止问题再次发生的最佳方法。对我收到的服务非常满意,我迫不及待地想开始雕刻!感谢重新启动!

Resparked 回复2026-06-05

Thank you so much for taking the time to share your experience! We are so happy the team could get those replacements over to you quickly 🫂 We really appreciate your patience and kindness while we sorted it out. Now for the best part—we can't wait for you and your boyfriend create together! Happy engraving! 🎨✨

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Edwin Voorhees · 写过 1 条评价 · 体验于 2026-06-01 ·

很棒的经历!

我不喜欢他们的人工智能开口要求收据和视频,但我认识到这些信息的必要性。一旦有人参与其中,体验就很棒!我有过的最好的客户支持体验之一。

Resparked 回复2026-06-04

Thank you so much for your review! 💛 We really appreciate your honest feedback. While we sometimes need photos, videos, or receipts to properly investigate an issue, we're glad our team was able to step in and provide a great experience. Thank you for your support and for being part of the Resparked community!

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Crystal Fewell · 写过 1 条评价 · 体验于 2026-05-30 ·

很棒的客户服务

这是我第二次从 Resparked 订购,也不会是最后一次!客户服务非常负责并且乐于助人!我很长时间以来收到的最好的客户服务!

Resparked 回复2026-06-04

Thank you so much for your kind words and for choosing Resparked again! 💛 It means a lot to hear that our team was able to help and provide a positive experience. Knowing that you've come back for a second order is one of the biggest compliments we could receive. We truly appreciate your support and look forward to being part of many more creative projects in the future!

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Erin Manion · 写过 6 条评价 · 体验于 2026-05-30 ·

绝对无可挑剔的服务

我的定制器工具出现问题,突然无法工作,所以我联系了客户服务。 响应时间非常快,没有任何障碍,服务绝对无可挑剔! 感谢花花的帮助,非常感谢。

Resparked 回复2026-06-04

Thank you so much for your wonderful review! 💛 We're thrilled to hear that your issue was resolved quickly and that you had such a positive experience with our team. We'll be sure to pass your kind words along to Blossom 😊 Thank you for giving us the opportunity to help, and for being part of the Resparked community!

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Melanie Pierce · 写过 1 条评价 · 体验于 2026-05-26 ·

我打电话是因为我的定制器停止了......

我打电话是因为我的定制器在项目进行中停止工作。与我交谈的销售代表非常乐于助人,她向我介绍了如何向我发送替代品的步骤。她回答了我的每一个问题。 我对我的投诉的处理方式非常满意!

Resparked 回复2026-05-29

Thank you so much for sharing this! 🧡 We're really glad our team could walk you through everything and get a replacement on its way to you smoothly. That's exactly the experience we want everyone to have — feeling heard, supported and taken care of from start to finish. Can't wait for you to get back to your project! 🎨