质量有问题
我订购了 3 件衣服，结果几乎符合我的预期。其中一件衣服有口袋，不幸的是，衣服上没有口袋。第二件衣服肩带太长了。值得庆幸的是，第三件衣服很完美，没有任何问题。作为婚礼嘉宾我必须穿上它。 我希望 Rihos 能够更坦率地了解产品的发货地点。我对它从中国发货感到失望，这让我犹豫我的订单是否能及时送达以及产品的质量如何。
关于 RIHOAS
数据更新- 网站
- rihoas.com
- 分类
- 购物与时尚
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 151 条评价
- 差评回复率
- 97%（37/38 条）
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商家自述
来RIHOAS选购女装，这里有精致的连衣裙、上衣、半裙、裤子、毛衣、衬衫和配饰。订单满69美元享免费标准配送。
以上内容由商家自行提供，未经平台核实。RIHOAS靠谱吗？
RIHOAS（rihoas.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 151 条用户评价，属于购物与时尚分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-09-03。
评价综述
AI 生成顾客对这家店的评价相当不错。大家普遍夸款式好看、颜色吸引人、衣服质量也不错，穿出去既时尚又适合各种场合。很多买家还提到发货挺快的，尺码对大多数人来说也合适，网购体验很顺畅。 不过也有部分顾客反映不同款式的尺码不太统一，有时候不太好选到合适的码。还有少数人遇到了发货慢、某些面料质量一般，以及国际退货运费很贵的问题。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
骗局
诈骗网站 Rihoas 让客户为自己的回报买单。由于他们的仓库位于美国，这意味着英国客户必须支付 30 英镑以上的邮费 + 12 英镑以上的海关费用。如果我退回两件总价值 60 英镑的商品，我需要花费 42 英镑。 这完全是一个骗局，不要浪费你的金钱或时间。 面料很垃圾，而且合身很糟糕（我订购了两件相同尺寸的衣服 - 一件太大，另一件太小）。客户服务只会拒绝你并忽略你。
RIHOAS 回复2026-08-04
Dear valued customer, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your shopping experience did not meet your expectations. We understand your concerns regarding the return shipping cost. Our return policy is available on our website before purchase, and customers are responsible for the return shipping costs. Currently, due to adjustments made by our logistics partner, we are only able to provide a return address in the United States. We’re also sorry to hear that the sizing did not work out for you. As different styles are designed with different cuts and silhouettes, the fit may vary between products even in the same size. We continuously collect customer feedback to improve our sizing consistency. We appreciate your comments regarding the fabric and customer service as well. Your feedback has been recorded and will be shared with the relevant team for further review and improvement. We sincerely apologize for the inconvenience caused and thank you again for your feedback. Best regards, RIHOAS Customer Support Team
优良品质和复古风格
质量和合身性给我留下了深刻的印象。我强烈推荐！
我推荐里霍斯。
材料的质量。
就像这件衣服一样
就像这件衣服一样 尺码准确，将继续在 rihoas 购物
喜欢我所有的物品！
衣服质量好
很棒的衣服！
里霍斯是一个骗局
这些衣服看起来一点也不像照片。质量很差，而且很便宜，就像是从马戏团仓库买的，而且合身完全不一样，感觉很误导。退货过程也很糟糕，当我的订单只有 70 英镑时，我花了 40 多英镑。永远不要从这里购买我是认真的。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
好的，但还有很大的改进空间
衣服尺码不一致，材质容易起皱，而且熨烫起来很困难，退货政策需要做很多工作。 在撰写本文时，您希望获得现金返还，因为退款到您的付款方式的资金必须由您自费将商品寄回他们的美国仓库。我对支付将物品退回英国地址没有任何问题，因为我觉得这是合理的，此外，退货政策中提到了这一点，但它位于最底部，没有有关退货的信息。 如果你像我一样并且尺寸介于两者之间，这会让我不再从他们那里购买 再次。无论哪种方式，我都会失败。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
不惜一切代价避免 RIHOAS
从这家公司购买是没有意义的。 RIHOAS 要求您自费退回任何物品。 强迫顾客安排并支付昂贵的国际运费，只是为了退回一件制作粗糙、不适合女性身体的商品，这是一种激进的反顾客政策。购物者在购买时并没有明确说明这一点。 竞争品牌均提供透明、方便且预付费的退货服务。 RIHOAS 目前的客户服务方法极其糟糕，远远低于现代电子商务标准。 他们的客户服务就像给一堵非常烦人的砖墙发电子邮件。他们会用煤气灯点燃你，假装不理解你实际上说的话，哈哈。 只是避免dddd
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
优秀作品
优秀的作品，良好的订单跟踪。我肯定会再次购买。
很棒的第一次体验
交货快，产品好。第一次体验，我肯定会再次购买。 7个工作日抵达葡萄牙。
纤维质量非常低..
纤维质量非常低...我本来希望得到这件衣服，就像图片上的那样，但它甚至不太接近...小姐比尺码表大。 我很失望。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will keep improving the quality of the items and work harder to provide better services. We value your feedback and want to ensure that we address your concerns adequately. Our customer service team has reached you to help further. Please do not hesitate to share more details. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
我希望在订购之前阅读更多评论。
我不推荐这家公司。我对我的购买感到非常失望。这件衬衫在图片中看起来很漂亮，但面料质量很差，与我对价格的预期不符。 退货过程也令人沮丧且不明确。我在尝试完成退货时遇到了困难，而且我认为客户不应该为不符合预期的商品支付退货运费。 从产品质量到客户服务流程，这是一次令人失望的购物体验。我不会再从 RIHOAS 购买。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
对里霍斯印象深刻
总的来说，里霍斯给我留下了深刻的印象。该网站很吸引人。考虑到这些衣服是从中国发货的，所以交货速度很快。衣服合身，版型和材质剪裁都很好，缝线质量也很好。然而，其中一件衣服确实有点高，脖子上有点宽松，所以我们对退货持观望态度，但我们决定保留它并进行剪裁，因为其他方面都很好。无法评论退货流程或客户服务团队，因为没有遇到问题。
避免 避免 避免
避免避免避免。这家公司似乎是一个大骗局。我订购的两件衣服的交货时间是三周（我订购时他们没有明确说明）。商品到达后看起来与网站完全不同，而且面料质量极差。想想 Shein 的质量水平。退货流程是不存在的，他们会让你在提供退款之前经历很多麻烦。您必须进行冗长的电子邮件交换，然后才能选择返回美国并支付自己的运费。绝对是敲诈勒索。他们显然让这件事变得如此困难，希望顾客不会打扰。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
尺寸与指南不符
从 Rihoas 订购时请小心。我订购了 2 件我真实尺码 6 的连衣裙，但根本不适合我。然后，Rihoas 给了我一个机会，我当时认为这是一笔划算的交易，即不退回衣服，而是花一点额外的钱购买小一号的其他衣服。不幸的是，较小的尺寸是相同的，没有任何区别。所以现在我不得不穿更多不适合我的衣服。显然我不能再退货或换货了，Rihoas 代表只是说抱歉，仅此而已。我不会再从他们那里订购了，因为它们的尺寸太糟糕了。 就裙子的质量而言......它们看起来很漂亮，但材质显然是你所期望的廉价涤纶连衣裙......
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
绝对糟糕的客户服务。
绝对糟糕的客户服务。 我想退货，但你们的网站从未给我提供请求退货的选项。我没有提供解决方案，而是不得不离开您的网站并搜索互联网，只是为了找到您的联系表格并寻求帮助。 在多次解释后，客户支持不断发送相同的复制粘贴回复，让我参考退货政策，但没有解决实际问题：你们的网站不允许我发起退货。 现在，他们拒绝退款，因为退货窗口据说已经过期——尽管不可能通过他们自己的系统提交退货请求。我还多次要求将我的案件升级给主管，但该请求被忽略。 提供 10% 折扣优惠券而不对错误的退货流程负责是不可接受的。 我期望更好的客户服务。根据我的经验，我不建议从这家公司购买。
RIHOAS 回复2026-08-02
Dear valued customer, Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services. Your concern about the limited return window is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs. We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further. Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust. Sincerely, RIHOAS Customer Support Team
衣服很棒
衣服很棒。购买过程和交付一切都很顺利。会再次购买！
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