总的来说是一个非常简单的过程
大部分过程非常直接且简单。 两个缺点是，每隔几天我们就会听到一个新人“声称”是我们的新代表。 虽然这种情况是合法的，但在当今诈骗者猖獗的时代，这有点令人不安。 其次，证明我已出售股票以支付首付款的系统非常繁琐。 它一直拒绝我可以从我的帐户下载的唯一声明，并且该请求似乎是一个移动目标。 与我通过电话交谈的每个人都可以看到该报告证明一切都很好，但系统会返回所要求的附加详细信息，这些详细信息通常包含在提交的原始报告中。 那里有点令人沮丧。
We appreciate you sharing your feedback regarding your recent experience. We recognize your concerns about the frequent changes in representatives and the challenges you faced with the documentation for your downpayment. We understand how unsettling it can be to encounter new contacts regularly, especially with current scamming trends. We are also looking into why our system had difficulty processing your stock sale documentation, despite its clarity to our team members. Your insights are valuable as we continuously work to improve our processes and communication to ensure a smoother experience for everyone. I will be reseraching this internally but if you need anything else please let us know. Regards, John Fuss Executive Social Media Advocate T (313) 545-2880 F (855) 454-1165 [email protected]