Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is extremely easy to navigate, offering a wonderful and wide variety of appealing clothing choices to browse and explore. Many individuals also find the entire ordering process quite straightforward and feel excited while awaiting their new garments.
Some reviewers were not happy with the product quality, stating that the delivered garments feel like cheap polyester instead of the advertised linen. Furthermore, customers noted that the items feature low quality printed patterns rather than the promised embroidery, making them entirely different from the online pictures.
I ordered 2 shirts, the tracking status said they were delivered, to my property and left in a safe position in the front porch...Other items left on door step. But none from ROCOCITY... When i reviewed the tracking number, the package was supposed have been delivered by Yodel, the ref was genuine, but this was for another item i received this day. DO NOT ORDER FROM THIS ORGANISATION
Do not buy. Highly misrepresent the quality online. This is low quality digital prints on cheap material. There are NO TAGS for material content, cleaning or mfger ID number. Will be sending complaint to Gov
A quality product is important, however great customer service is what keeps buyers coming back. This survey shows that you pay attention to customer service for your customers.
Rococity advertise that their products are linen and embroidered.
They are categorically NOT
It’s Cheap synthetic material and poorly printed.
The company are cheats and scammers.
They don’t answer emails.
Customer service ZERO.
Do NOT buy from this company under any circumstances.
I ordered one item to see how your process worked and was pleasantly surprised to see my item was received in a timely manner. Secondly, I only ordered one item to guage if I needed to order a different size. I have received my initialnorder and am very pleased to let you know I have ordered 3 more items. Good job!
The products look amazing - I look forward to when they arrive. If they actually are as good as they look, I will buy more. I ordered 3 shirts and one pair of long pants.
If anyone puts more than a 1 start is working for the company. Zero wasn't an option. I ordered a pair of shorts and they look like a printed picture of what I ordered. Cheap and very disappointing. I through them straight in the garbage.
SAW GREAT VERIETY TO CHOSE FROM AT REASONAL PRICES. LET SEE THE QUALITY OF THE SHIRT AND SHORTS MEET THE EXPECTATION LIKE IT WAS TO EASELY ORDERING THANK YOU.I WISH THERE WAS A WAY TO ACCESS THESE REVIEWS BEFORE I PLACED THIS ORDER.