Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is extremely easy to navigate, offering a wonderful and wide variety of appealing clothing choices to browse and explore. Many individuals also find the entire ordering process quite straightforward and feel excited while awaiting their new garments.
Some reviewers were not happy with the product quality, stating that the delivered garments feel like cheap polyester instead of the advertised linen. Furthermore, customers noted that the items feature low quality printed patterns rather than the promised embroidery, making them entirely different from the online pictures.
I wish I had come here before ordering. The worst quality.
I wish I had come here before ordering. The prices seemed low compared to the quality of the photos online, so I was cautious. And when the shipment tracker showed China as the origin, I got very worried.
The shirt quality is very bad. They're all the same material, nylon or polyester, no matter what the shirt description says online.
Very uncomfortable, super cheap-looking. Most of the shirts I ordered are labeled as linen shirts in the online product title, or else as a high-cotton blend.
There is no linen in these shirts, and I don't think any cotton either.
What a disappointment!
I am requesting a full refund for my recent order.
The item I received is significantly different from what was advertised on your website. The product shown was embroidered, but the item delivered is a low-quality printed version and does not match the description or images.
This is considered misleading and unacceptable.
Please process a full refund immediately. I have attached photo evidence for your reference.
If I do not receive a response within 3–5 business days, I will escalate this case through my payment provider.
A wonderful assortment of clothing for summer wear.
Materials used are so much better than synthetics offered by other suppliers.
Prices are a bit on the high side but if the quality is good then probably worth costs.
Looking forward to receiving garments.
The product they show on their website is NOTHING like what they actually send. Embroidery is shown online, but when received, the pattern is just printed on and very badly and pixelated at that. Trying to make a return is a continual runaround of trying to jump through new hoops with each communication.
My experience with Rococity was extremely disappointing. The products were misleadingly advertised—items described as embroidered were simply poorly printed designs. The material quality was very low, and overall the products looked nothing like what was shown online. I would not recommend this company.
If I could give 0 stars, I would!
DO NOT BUY FROM THIS SITE!
The fabric is disgusting. The print looks like I’ve printed it off my home computer and enlarged it so it’s the poorest of quality.
Terrible service. I bought three shirts and they were labeled 4xl but they were at best a 2xl in actual size & completely unwearable.
I just needed to change to the correct size or get a refund. Reached out multiple times with delay tactic response’s each time … so now stuck with shirts I cannot wear and since i tried in good faith to work with them for an exchange or return beyond 30 days of them stalling, i was unable to file a PayPal claim since it was beyond 30 days…100% scam company BEWARE! Still unresolved and have no expectations it will be resolved at all.
I would definitely NOT recommend buying anything from them.
This is my third or fourth purchase. Everything so far has been beyond expectation. Fit has been perfect. I get many compliments on the designs and colour. Quality is excellent. I have recommended to my friends. I live currently in mexico and choice is sparse. I am a Canadian and will continue to buy when I return
Scam. I ordered a linen shirt with embroidery, but there sent me the cheapest fabric with printed designs. The pictures in the advertisement are not the actual textiles you receive.
Easy, no hassle, shopping experience... Excellent pics of all the goods, very easy straightforward shopping process. Easy to navigate payment experience.
Now, lets see if I'm happy with the product when it arrives... I sure hope so, because the pics are gorgeous...
OK... I received the shirts! They are just beautiful! The construction quality of these garments is absolutely top-notch, (I wear XXL sized shirts and they fit me just fine... NOT undersized, as so often happens when dealing with Asian constructed clothing.) they are just beautiful! I bought 4 MORE shirts, a pair of pants, and 2 pairs of shorts. After seeing the "cherry blossom" shirt I first purchased, 2 of my buddies ended up buying stuff from Rococity, as well!
This is money very well spent!
I was pleased with the cut,colour and unique designs inc orporated into your designs. I liked the oriental free flowing patterns and the sumptuous colouring. I was also pleased with your delivery services. I thought your prices very reasonable.
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