SAGUARO

Thank you for your feedback. We are very sorry that the size of these shoes meant you were unable to wear them at all; we fully understand how you feel. Regarding the sizing issue, we’d like to explain: our size chart is based on measurements taken from the last and reflects the maximum usable space inside the shoe. To ensure your toes can stretch freely without feeling cramped, we generally recommend choosing a size approximately 1.2–1.8 cm larger than your foot length. However, we do understand that if the actual fit feels significantly off, this indicates a problem with the size selection. But please don’t worry – if the issue is due to an incorrect size, we offer a free exchange service. You can exchange for a more suitable size or for another style that is in stock. Please feel free to contact us at any time or request an exchange directly via our returns and exchanges system; we’ll be happy to assist you every step of the way. 🙏