If 0 stars was an option, I would choose that. The quality of the tops I received was terrible. Advertised as Talbots and cotton blend. Were not. One was supposed to be a sweatshirt. Was not. The one top was one step up from a paper gown. I exchanged multiple emails with them. They eventually went so far as to offer me a 10% refund. If I returned the items (at my expense) it would cost $20. Was promised free shipping on the original purchase. Was charged $8.99 shipping. They just kept suggesting I give the clothes to someone else and offered me a coupon for first 15%, then 30% off my next purchase. Do NOT order from this company. (They were an ad on the Hearts app on my phone).
Susan K.
I wish I had checked reviews prior to my purchase. I got duped. I ordered a blazer and a pullover sweater. The items are not as they are described on the website (which said it was “Talbots” merchandise) once checking out it was not. The product is shabby and misleading. Attempting to get a refund I am just getting the runaround. I have sent multiple pictures of the package with SKU of tracking and jacket. They repeatedly ask for the same things I have already sent and once said they couldn’t open the photos and to send again. It should be up to them to open the email photos. $95.00 down the drain. I plan to contact my Credit Card company and ask for a “charge back” very very dissatisfied and disappointed and angry.
Absolute and utter scam. Rather than process a return they said they had sent the correct goods, suggested I give them to charity and that I should be grateful for a 15% discount on my next purchase. I don’t even know where they are located. Does anybody?
Deceptive advertising. Identity theft. You think you are purchasing from Talbots retailer. No, you get a knock off item poorly made and resembling nothing in the quality advertising campaign by Talbots.
An ad popped up advertising a sale at Talbots. I like Talbots, & the shirt looked nice. However, it wasn’t Talbots. This store is tricking buyers into thinking they are buying from Talbots. This has to stop!
Do not purchase form this company, they do not know the definition of " guarantee"
This company is extremely misleading when it comes to the quality of its materials, advertising, and craftsmanship. The clothing is of very poor quality, and the return policy is misleading. After spending nearly $100 on a dress and a jumpsuit that were advertised as linen, I received items that felt more like lightweight burlap than linen and fit like a potato sack. Despite my dissatisfaction, the company only offered a 15% refund. I've purchased clothing of much higher quality from Temu and Fashion Nova at a fraction of the cost.
Beware of the "Casual cotton and linen dress" for $54.99
I ordered this "Casual cotton and linen dress" on sale for $54.99 USD regularly $109.00 USD on 11 April 2026. This "dress" is nothing more than a square of fabric with 2 pockets, worth about $5 at most. It is unacceptable and I am requesting a full refund and a return shipping label. I will update my review when customer service completes the return.
Although they advertise they want customers to be satisfied, they have told me there is nothing wrong with the item they sent me (other than it is of unacceptable design and quality, which they do not admit). Their stated policy, irregardless, is "We want you to love your purchase! If for any reason you’re not completely satisfied, we gladly accept returns ." THIS IS PATENTLY UNTRUE given my experience.
Still trying to get a return address so I can get a complete refund as of 13 May 2026
Finally, 6 June requesting credit card cancel the charge since the company has refused to give me an address to return the item. They offered 15%, up to 55% refund over the past months, but all I want is 100% refund upon return, per their policy
Now, finally, as of 11 July the company has given me a complete refund, just as the credit card was preparing to credit their charges. Totally unacceptable product and customer service. Why should that take 3 months if they were going to give me the refund as per their policy? Big WASTE of TIME
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