Shift4（纽约证券交易所股票代码：4）为体验经济提供动力，使企业能够提供重要的时刻。 Shift4 的商务技术改变了人们购物、餐饮、住宿和娱乐的方式，可实现任何规模的无缝体验。从您附近的餐厅到世界上最大的活动场所，Shift4 每年为世界各地数十万家企业处理数十亿笔交易。
以上内容由商家自行提供，未经平台核实。Shift4（shift4.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 104 条用户评价，属于金钱与保险分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 56% 打了 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。
绝大多数评论者对该公司都有很好的体验。客户经常称赞乐于助人的员工和代表指导他们顺利、无忧地设置账户。消费者注意到，卡终端连接速度快，在拥挤的地方可靠工作，并确保第二天早上资金存入。 一些审阅者对意外的年费和在没有明确通知的情况下突然收取的维护费用感到不满意。人们还提到，在出现问题时几乎不可能获得客户支持，这让他们对服务感到沮丧。评论家对被锁定在长期合同中表示担忧，他们无法轻易负担或逃脱。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。过度收费——隐性成本——他们换了公司——未经我们同意就开始向我们收取每月 499 美元的费用。表示他们有权随意更改费用。 存款延迟，支持不佳。
We’re sorry to hear about your experience and understand how frustrating concerns around billing, deposits, and support can be. We’d like the opportunity to review your account in detail and better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
年费本来应该在一月份收取，但他们双倍地收取，并在没有通知的情况下在八月份收取。无法通过电话联系任何人进行讨论。写过邮件说年费是在一月份而且只有一月份。客户服务很糟糕，需要很长时间才能接通。 不要使用该公司。欺诈者、骗子、小偷。 ..没有通知，当我的合同说年费时，它是如何变成一年两次的，并且价格翻倍的。
We’re sorry to hear about your experience. As part of a recent billing update, two separate biannual fees were combined into a single annual fee, and customers were notified in advance. The annual billing also includes continued access to services such as 24/7 technical support, equipment swaps, PCI compliance, and on-site assistance when needed. If you have questions about your account or billing, please contact us at [email protected] with your account information so our team can review your case and follow up with you directly.
随机拿了 1500。这不在合同中，他们需要就任何费用变化写一份 30 天的通知。这不在合同中。 SkyTab 服务费 * 协议规定，每台 SkyTab 餐桌付费设备每月需支付 20 美元的服务费。 * 它指出这包括软件支持和设备损坏时的免费硬件更换（不包括因疏忽造成的损坏）。 * 这是最接近软件维护/更新费的费用，但它是按月支付，而不是按年支付。 2. 商户合规性 (PCI) * 每年需缴纳 89.99 美元的 PCI 合规费。 * 合同还规定 Shift4 可以在提前 30 天通知的情况下更改计费方式。 3. 价格变化 * 该协议包含允许 Shift4 通过提前 30 天通知来更改费用或收费的条款。 * 这意味着他们可以提高某些费用，但他们通常必须按照合同要求提供通知。 4、服务协议 * POS 协议规定可以单独购买额外的硬件、软件或附加服务。 * 我没有看到任何语言说他们每年会自动向您收取 1,500 美元的软件更新费用。 很抱歉合同中哪里有这样的规定。 Shift 4 是一家狡猾的公司。提防。如果他们不遵守，我就回去敬酒。
We’re sorry to hear about your concerns and understand how frustrating unexpected billing can be. The recent billing update consolidated two previously separate biannual fees into a single annual fee, and advance notice was provided. The annual billing also covers a range of ongoing services, including 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. If you have questions about your account or billing, please contact us at [email protected] with your account information so our team can review your case and follow up with you directly.
请仔细阅读合同 提前支付月费和年费、4小时服务等待时间、每日设备问题、这是一个糟糕的下订单披萨平台
We’re sorry to hear about your experience and understand your frustration with the issues you described. We'd also like to clarify that our annual billing is now a once-per-year charge, and monthly fees are not billed in advance but rather in arrears. We’d like the opportunity to review your account and better understand the issues you encountered. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
我对 Shift4 的体验非常令人失望。 在没有收到我认为充分的直接通知的情况下，超过 1,200 美元作为综合年费从我的商业银行账户中提取。据报道，我后来得知的唯一通知被放置在一个我很少登录的在线客户门户网站上。我认为商家不应定期在门户网站中搜索涉及大额提款的重大账单变化。重大帐单变更应在发生之前通过电子邮件或邮政邮件直接传达。 联系客户服务后，我花了几个小时试图得到答案。我没有立即详细审查费用，而是只获得了部分退款。我还发现在线订购需要额外付费，这是我从未有意要求或使用的服务。 我最担心的不仅仅是收费金额，而是计费过程缺乏透明度。企业依赖于可预测的费用和清晰的沟通。如此规模的意外提款可能会造成真正的财务困难。 我已向本州总检察长、联邦贸易委员会和另一州总检察长提出投诉，因为我认为这些计费做法值得监管审查。 在 Shift4 提高计费透明度、直接通知重大费用变化并更有效地处理客户疑虑之前，我无法推荐这家公司。
We’re sorry to hear about your experience and understand how concerning an unexpected withdrawal can be for any business. We recently introduced a simplified annual billing model that includes ongoing services such as 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. That said, we understand your concerns about communication and appreciate you taking the time to share your perspective. We’d like the opportunity to review your account and address the concerns you've raised. Please contact us at [email protected] with your account information so our team can follow up with you directly.
不惜一切代价远离这家公司。正如其他评论者所说，有很多隐藏的功能。给你2000美元的年费。在他们的合同中，他们没有提及任何有关取消费用的内容，但是当您想取消时，他们会向您提出取消费用，并声称因为您同意新条款，现在您必须支付剩余期限的费用。从来没有任何续约通知，我也从未签署过类似的东西。这家公司是一个骗局。像其他评论者今天所说的那样，在电话上搁置了几个小时，试图与某人交谈，猜想每个人今天都发现了他们的骗局，并试图同时打电话给所有人。这家公司是骗局！
We’re sorry to hear about your experience and understand your concerns regarding billing and contract terms. The recent billing update combined two previously separate biannual fees into one annual fee, with advance notice provided. It also includes services such as 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. We’d like the opportunity to review your account and address the concerns you've raised. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
4月份签了合同，同意每月29.99美元，年费189.99美元。昨天这家公司从我的账户上拿走了 1230 美元。我花了 8 个多小时打电话试图解决。显然，只要他们“悄悄”告诉你，他们的费用可以增加 6 倍。考虑到昨天措手不及的企业数量，很明显他们对这一变化的通知还不够，因为我们大多数人都没有看到它被埋在他们的客户中心。我的小企业根本买不起这个系统，现在我们被锁定在一份我一开始就不会签署的合同上。
We’re sorry to hear about your experience and understand how frustrating this situation must have been. As part of a recent update to our billing structure, some account charges were consolidated into a single annual fee. This annual billing also covers a range of ongoing services, including 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. We’d like the opportunity to review your account and address the concerns you've raised. Please contact us at [email protected] with your account information so our team can follow up with you directly.
我们于 2025 年 7 月购买了一家企业。签署商业协议时没有阅读小字。我没有意识到条款是3年。他们无法准确地记下信用卡费用。有时他们会从存款中扣除，有时他们会向我收取费用。他们于 2026 年 1 月 1 日在没有任何通知的情况下向我收取了 1000 美元的设备费。我有 2 个 POS 终端和 2 个手持设备，但从未使用过。问题的等待时间通常超过 1 小时至 2 小时。有时他们会在节假日周末持有存款 4 至 5 天。当我询问是否解除合同时，他们想要 18 个月 15,000 美元。最后我把它降到了可以承受的2500美元。我上周四付了这笔钱，以解除合同。 2 天后，他们向我收取了 2035 美元的设备费。今天我和他们花了两个小时来尝试解决这个问题。最终不得不与银行发生争执。它是一种用户友好的产品，但隐藏的巨额费用和可靠性的不一致远远超过了它的好处。如果我能给零星，我会的。
We’re sorry to hear your experience has been frustrating. The recent billing change consolidated two existing biannual fees into a single annual fee, with advance notice provided. This also includes a range of ongoing services designed to support your business, including 24/7 technical support, free equipment swaps and repairs, and on-site service if required. We’d welcome the opportunity to review your account. Please contact us at [email protected] so our team can look into your concerns and follow up directly.
不要相信评论！这家公司太黑了！他们在2026年8月1日任意向我收取了1240美元，并说这是年费。他们在一月份向我收取了 900 多美元的年费。他们每隔几个月收取无数费用。当他们在交易费用之外向您收取数千美元时，他们的低费率并不重要。我是一家小企业，无法承担这些费用。我今天刚注册了 Square。没有BS费用，您只需支付交易费用。终端一进来我就取消 Shift。
We’re sorry to hear about your experience and understand how frustrating unexpected billing concerns can be, especially for a small business. We recently introduced a simplified annual billing model that includes ongoing services such as 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. We’d like the opportunity to review your account and address the charges you’ve referenced. Please contact us at [email protected] with your account information so our team can follow up with you directly.
盗贼。 他们在没有通知的情况下增加了数千美元的维护费。 我们取消了，他们仍然收取费用。 我必须和这些白痴打交道才能拿回2000美元。 他们尝试开始每年做两次。 远离这些不道德的人渣。 支持也太可怕了。 他们从你那里偷东西。 更新：按照公司要求发送审核电子邮件后。 他们已经证明我的评论是正确的，但没有回应。 继续尝试按 Shift 4 来偏转！ 生意不好。
We’re sorry to hear about your experience and understand how frustrating this situation must be, especially regarding billing and your account closure. We’d like the opportunity to review this in detail and help resolve the issue. Please contact us at [email protected] with your account information so our team can follow up with you directly.
我是一家零售店的现任采购员，Shift 4 未经授权从我的银行账户中扣款 2,000 美元，且没有任何解释。从他们那里获得支持几乎是不可能的——他们的客户服务很糟糕。我已经等了两个小时了，还没人回复。
We’re very sorry to hear about your experience and understand how concerning this situation must be. We’d like the opportunity to review this as a priority and help resolve it. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
首先，我们预先解释说，我们可能不会使用信用卡服务，因为我们是一个非营利性退伍军人俱乐部，只接受现金。 我的销售代表一个月后消失了，他说没问题，只需支付每月的软件费和罚款即可。一年后，收费开始了。 由于不使用信用卡，我们被收取了 580 的月费。 请记住非营利性业务。这损害了我们向慈善机构捐款的能力。一年7000，简直太离谱了。我们于今年 2026 年 2 月取消了我们的重复合同，该合同将于 2026 年 8 月到期。预先支付 2000 取消费或继续支付 580 我选择了后者，因为我们没有 2 个大的闲置资金。 忘记提及 2026 年 1 月收取的 1100 美元信用卡安全费，我们甚至没有使用。 设备于 5 月份归还，因此我们应该在 2026 年 7 月 31 日完成合同。醒来时发现 8 月 1 日又收取了 1,586 美元的保险费。 请记住，我们在二月份取消了，但我没有预先支付费用。 那里说他们不能退款，因为它会自动计费，但知道我取消了。 请让这有意义吗？最后，如果您正在寻找 Pos 系统，我会去其他地方寻找。 前期一切都是花里胡哨的，但是你会得到一些让你头晕的费用。祝你好运👍
We’re sorry to hear about your experience and understand how frustrating this situation must be, particularly given the impact on your organization. We’d like the opportunity to review your account and the billing concerns you've raised in detail. Please contact us at [email protected] with your account information so our team can follow up with you directly.
这是我合作过的最不诚实的公司。他们向我收取了一年多的归还设备费用，我花了无数个小时试图获得积分。他们对我撒谎，告诉我这些费用是针对其他设备的。他们向我收取了 1000 美元的“交易费”，当我取消帐户时，他们向我收取了 1500 美元的“一半交易费”，我已经等待了几个小时
We’re sorry to hear about your experience and understand how frustrating this situation must have been. We’d like the opportunity to review your account in detail and help resolve these concerns. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
Shift 4 是一家不公开隐藏费用和年费的见不得人的生意。他们在没有通知我的情况下向我收取了两次年费。一份金额近 700 美元，另一份金额 1275 美元。这太离谱了。经过几个小时的尝试后，我无法联系到代表，也无法在门户网站上获得帮助。非常差的客户服务和随意的费用。他们不会预先提供信息，也不清楚您要注册什么。不要相信这家公司，你会损失很多钱。
We’re sorry to hear about your experience and understand how frustrating concerns around billing and support can be. The recent billing change consolidated two previously separate biannual fees into a single annual fee. It also includes ongoing services such as 24/7 technical support, free equipment swaps and repairs, and on-site service when needed. If you have questions about your account, please contact us at [email protected] with your account information so our team can review your case and follow up with you directly.
骗局！不要相信这家公司！注册并同意下午支付 38.50 美元，但我没有收到 Smartpay 已被 Shift4 接管的通知！他们在 12 个月内向我收取了 1000 多美元的费用，而我几乎没有使用他们的服务！远离。
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating unexpected billing concerns can be. We’d like the opportunity to review your account in detail and better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
Lee 非常出色地设置了我们的 Shift4 卡系统。他很快就交付了，为我们设置并向我们展示了如何使用它。他总是随时解答任何问题，而且他的服务非常出色。最重要的是，刷卡机非常容易使用，附加功能也使得我们的食品车非常容易使用。谢谢李所做的一切。
Thank you for sharing your feedback. We’re happy to hear the setup process was smooth and that the system is proving to be such a great fit for your food truck. It’s wonderful to know the features are making day-to-day operations easier. We look forward to continuing to support your business.
Lee 在设置帐户方面非常有帮助，让一切变得如此轻松！我们收到了终端，Lee 在那里进行了设置并在第二天开始使用！使用起来非常简单！即使在表演和活动等非常拥挤的区域，支付信号也非常出色！ Lee 总是在场，为每个问题提供答案和解决方案，使事情进行得更加顺利！强烈推荐！
Thank you for sharing your feedback. We’re glad to hear the setup was quick and hassle-free and that you were up and running so quickly. It’s great to know the reliable signal is helping your business at busy shows and events. We truly appreciate your recommendation and look forward to continuing to support your business.
非常恶心，你觉得你为他们工作，他们用他们愚蠢的系统控制你和你的生意 缺乏沟通，您请求回电但无人响应
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it is when you feel unsupported and unable to get the help you need. We’d like the opportunity to better understand your concerns and help resolve them. Please contact us at [email protected] with your account details so our team can investigate and follow up with you directly.
这是我与 Eric Shackelton 的第三次业务的第三台终端，事情再简单不过了，价格实惠，一切都解释清楚，客户售后服务是十分之十，如果您需要卡终端，埃里克就是您的人！ 再次感谢，Jamie Cowell - LEC 修补商 - 追逐咖啡因 - 肮脏的火烈鸟
Thank you for sharing your feedback. We’re thrilled to hear you’ve chosen Shift4 across multiple businesses and that each experience has been smooth and straightforward. We appreciate your continued trust and recommendation, and look forward to continuing to support your businesses.
Shift4 是一个骗局。 他们会向你收取你从未同意或注册的垃圾费用，仅仅因为他们购买了 Givex。 他们对平台费用提出荒谬的要求，而这些费用从来都不是 Givex 合同的一部分，而且表现得好像这很正常。
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating concerns around billing and account changes can be. We’d like the opportunity to review your account and better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.
共 104 条符合条件的评价
SkyTab
Toast
takepayments Limited
Clover POS
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SumUp 
Worldpay
Flatpay