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金钱与保险

Shift4

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104 条评价

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关于 Shift4

数据更新
网站
shift4.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
104 条评价
差评回复率
100%(59/59 条)
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商家自述

Shift4(纽约证券交易所股票代码:4)为体验经济提供动力,使企业能够提供重要的时刻。 Shift4 的商务技术改变了人们购物、餐饮、住宿和娱乐的方式,可实现任何规模的无缝体验。从您附近的餐厅到世界上最大的活动场所,Shift4 每年为世界各地数十万家企业处理数十亿笔交易。

以上内容由商家自行提供,未经平台核实。

Shift4靠谱吗?

Shift4(shift4.com)在 OK.one 的综合评分为 2.7 分(满分 5 分),基于本站收录的 104 条用户评价,属于金钱与保险分类,口碑较差。评价两极分化:42% 给出 4 星及以上,同时 56% 打了 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者对该公司都有很好的体验。客户经常称赞乐于助人的员工和代表指导他们顺利、无忧地设置账户。消费者注意到,卡终端连接速度快,在拥挤的地方可靠工作,并确保第二天早上资金存入。 一些审阅者对意外的年费和在没有明确通知的情况下突然收取的维护费用感到不满意。人们还提到,在出现问题时几乎不可能获得客户支持,这让他们对服务感到沮丧。评论家对被锁定在长期合同中表示担忧,他们无法轻易负担或逃脱。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

支持在美国

支持在美国。美国办公时间。这不适用于英国客户。 这不应该叫支持。他们不支持。我从未在任何合同中感到如此无助。一旦 Skytab 向您出售产品,您就注定失败。

Shift4 回复2026-07-16

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when you need support quickly. For customers in the UK, we do have local support numbers available, which can be found at shift4.com/support. We appreciate your feedback and are always working to improve the support experience for our customers.

⭐☆☆☆☆ 昂贵的客户服务课程

⭐☆☆☆☆ 毫无疑问,这是我从业 30 多年以来从任何一家公司经历过的最糟糕的客户服务和待遇。远离。 根据我们的经验,无论什么情况,他们都会先直接从您的帐户中扣除,如果您幸运的话,然后再与您讨论。在这个过程中,我们都感到自己的无能为力和渺小。 沟通一直很糟糕。回复不一致、含糊不清,而且通常没有签名,让您不知道您实际上在与谁打交道,也不知道谁对所做的决定负责。 如果您目前正在使用 Shift4,并且由于客户服务不佳而考虑转向其他提供商,那么祝您好运。根据我们的经验,一旦发生争议或您决定离开,您只会看到事情变得多么困难的开始。 根据我们的经验,我绝不会推荐 Shift4。如果您选择与他们打交道,请保留每次谈话和每台设备的详细记录,在授权直接借记之前仔细考虑并密切监控您的帐户。 我们发现整个经历非常令人沮丧,并强烈鼓励其他人考虑替代提供商。

Shift4 回复2026-07-13

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation has been. We take concerns about communication, billing, and account management seriously, and we’d like the opportunity to review your case in detail. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

当您关闭房产时

当你关闭房产时,他们会额外向你收取 3000 美元,上面写着提前关闭业务。一切都在网站上在线显示。他们从来没有在合同中这样说过,所以这是一种骗局,要小心对待这些人。谢谢。

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating concerns around account closure and associated charges can be. We’d like the opportunity to review your account and clarify what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

请大家小心一点……

请大家小心这家公司。他们偷了我的钱。他们三天没在我的银行存钱,现在他们根本不在乎了。请不要去这家公司,拜托

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning delays with deposits can be. We’d like the opportunity to review this and help resolve the issue. Please contact us at [email protected] with your account details so our team can investigate and follow up with you directly.

我会100%使用这家公司......

我本来会 100% 使用这家公司,直到他们的一名司机在交通拥堵的 64 EB 上危险地拦住了我和我的妻子。日产流氓VA车牌TBY-6861 如果警察能够找到他们,我很清楚他们会因为交通违规而被拦住。交通太拥堵,司机继续危险举动。 调查你的司机。

Shift4 回复2026-07-06

Thank you for bringing this to our attention. We’re very sorry to hear about your experience. The safety of everyone on the road is extremely important to us, and the driving behavior you described is not acceptable. We appreciate you providing the vehicle details, which will allow us to identify the driver and investigate this matter internally. Thank you for taking the time to report your concerns.

我希望 0 是一个选项

我希望 0 是一个选项。 与他们合作了 7 年,他们拒绝与竞争对手匹配,然后在关闭帐户时试图收取 6,000 美元来转移礼品卡,然后。 ....3个月后,确认所有设备均已退回,他们发消息说,他们需要再次提供整个设备清单,否则将收取数千美元的费用。 如果您想每月支付太多费用,然后噩梦般地将其全部关闭 - 那么这就是您一直在寻找的公司;)。 他们肯定一直在找你——他们喜欢新羊来抓羊毛 更新他们在看到我的评论和我的帐户后确实给我发了电子邮件,并承认他们确实收到了设备,并将关闭帐户余额,因此希望再用 3 个月:)

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have been. We’d like the opportunity to review your concerns regarding your account closure and equipment return. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

没有星星被盗,不要使用,他们是……

没有明星敲竹杠,不要使用,他们是 smartpay 改名了,他们不问就从你的银行拿现金,每月 39 美元,皮尔蒙特 580 美元,请听着

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning unexpected charges can be. We’d like the opportunity to review this further and help resolve the issue. Please contact us at [email protected] with your account details so our team can investigate and follow up with you directly.

卢克这个人 💪🏽

大家好! 我今天打电话询问了最复杂的问题,卢克提供了 100% 的帮助!他非常耐心,帮我解决了所有复杂的问题。请给这个人加薪或给予某种认可,因为他真的帮助了我!谢谢你,卢克,你就是那个人! 💪🏽😂

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re happy to hear you received such patient and helpful support and that all of your questions were resolved. We appreciate your kind words and look forward to continuing to support your business.

远离 !

远离 !! 首先,他们标记了我的付款,将钱保留了一个多星期,说在我打电话给他们后,他们没有收到我的带有交易证明的电子邮件,他们意识到我的资金,因为没有任何问题。 但就在第二天,他们就在没有任何理由或解释的情况下终止了我的协议。

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have been. We’d like the opportunity to review what happened and provide further clarity. Please contact us at [email protected] with your account details so our team can investigate and follow up with you directly.

隐藏费用和可怕的客户......

隐藏费用和糟糕的客户服务。 对于任何类型的技术或客户服务问题来说,等待时间都是很长的。 销售人员并不知道我们开始处理后会收取大量隐藏费用。而且按钮很小,系统经常崩溃。不会推荐。

Shift4 回复2026-07-06

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating concerns around fees, system performance, and support can be. We’d like the opportunity to review your concerns in more detail and better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

我们从去年就开始使用…

自去年以来,我们一直在使用机器上良好的通信,可爱的服务,而且终端有菜单选项 企业必备

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re pleased to hear you’ve had such a positive experience since getting started and that the terminal’s features are working well for your business. We truly appreciate your recommendation and look forward to continuing to support your business.

一个好的卡终端,甚至有菜单……

一个很好的卡终端,甚至还有菜单选项 喜欢它

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re happy to hear you’re enjoying the terminal and finding the menu features useful for your business. We look forward to continuing to support you.

Shift4 提供零月费并且......

Shift4 提供零月费和零前期硬件成本模型。每笔交易 1.25% 真是太棒了。喜欢刷卡机功能,尤其是付款失败时发出的响亮的嘟嘟声。网络连接比总结的要好得多,并且不再尴尬地在汽车终端上跑来跑去试图获得连接。总的来说,我强烈推荐这个终端。

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re delighted to hear you’re enjoying the terminal and that the reliable connectivity and ease of use are making a difference for your business. It’s great to know the pricing and features are delivering real value day to day. We truly appreciate your recommendation and look forward to continuing to support your business.

他们在功能上撒了谎

他们在销售过程中对功能撒谎,并谎称拥有反应灵敏的开发人员,可以快速并准备好添加客户需要的任何功能。他们将你锁定在合同中并将你扔进狼群,因为他们不再关心你。你被锁定了,他们知道这一点,但他们只是不关心你的事。

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We take concerns about product features, support, and communication seriously, and we’d like the opportunity to better understand what happened. Please contact us at [email protected] with your account details so our team can review your concerns and follow up with you directly.

与这家公司合作很糟糕

与这家公司合作很糟糕,他们有很多隐藏费用,当你尝试取消合同时,他们会让你为提前终止支付荒谬的费用。如果您等待在正确的时间终止合同,他们将继续收取费用。他们要求支付 625 美元的销售额,只是为了避免征收费用。下个月无缘无故从账户里扣了2k。

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating concerns around fees, billing, and account cancellation can be. We’d like the opportunity to review this in detail and better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

付款机

这家公司骗我 5k 付款全部丢失,无法开设账户

Shift4 回复2026-06-08

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning this situation must be. We’d like the opportunity to review the matter and better understand what happened. Please contact us at [email protected] with your account details and any relevant information so our team can investigate and follow up with you directly.

刘易斯的伟大机器

刘易斯·史密斯(Lewis Smith)帮我安排了,效果非常好,机器速度快,价格优惠

Shift4 回复2026-05-21

Thank you for sharing your feedback. We’re delighted to hear the setup went smoothly and that you’re happy with the speed of the machine and the pricing. We look forward to continuing to support your business.

开玩笑

笑话,利率变化比风还大!首先是网上的 0.7%,现在涨到了 1.99%! 不适合我再见!

Shift4 回复2026-05-21

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding pricing changes. We’d like the opportunity to review this further and better understand what happened. Please contact us at [email protected] with your account details so our team can investigate and follow up with you directly.

Shift 4 得到负 10

如果可以的话,Shift 4 会得到负 10。十多个月前,我得到了一个 pos 系统,但它从一开始就编程错误,我们几乎无法使用它。 我已经投入了 50 多张故障单。 我尖叫了。哭着、哀求着等找人来修理。 我试图在 5 周“从未工作”后将其寄回,他们说已经超过 30 天(从未工作),费用为 1300 美元。 所以我保留了它,并继续拨打一个又一个的故障单。 几个月后,我说我会支付 1300 美元。 他们说现在退货要7200美元 这是最差的公司。有史以来最糟糕的 pos 系统 不推荐 我仍在使用我的旧收银机,这个收银机只是一个除尘器。 我已经与最粗鲁的技术支持人员交谈过。 法律部门太可怕了 唯一一个几乎每周仍在尝试修复此 POS 系统中所有错误的人(Agnius) 它从一开始就被编程错误,他们不会派人去修复它。 谢谢

Shift4 回复2026-05-12

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this has been. This is not the experience we want for our customers, and we’d like the opportunity to review this in detail and help find a resolution. Please contact us at [email protected] with your account information so our team can investigate and follow up with you directly.

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