Shine Bathroom

他们不兑现退款承诺…

They don't honor their money back guarantee. Doesn't work past a couple of weeks

充一次电撑不过两…

充一次电撑不过两天。iOS 应用太烂了，应用里那些基本功能还是不能用。

我的水管从水管到…

My hose from the water hose to the shine has mold. Can that hose be replaced ?

这设备根本用不了

The devices barely work. Support could not help and when I asked for a refund under their guarantee they ghosted me and removed me from their Facebook group. Very unprofessional

泵坏了

Both of my systems had pump failures. If this indicative of quality of the components it's no surprise they went bankrupt.

应用现在不让我下单了…

App is no longer letting me order replacement pods even though I paid for 1-year worth of pods. I have not been able to order any for a month.

本质上是个好产品

Was a good product in essence, but they are not longer in business. NOt able to get more cleaning pods.

没人回复

No response. Company didn’t fulfill my subscription

这应用太烂了

The app is terrible. I used to be able to order cleaning pods from it. Now I can’t. Even the contact support button doesn’t work. Would love for someone to contact me. It’s impossible to get a hold of an actual person. Fix those things and I’ll change my review, but as of now, not a happy customer.

他们在哪？

They're no longer around. You can guess my review.

William Charles Lobraico加拿大 · 写过 17 条评价 · 已认证 · 发表于 2022-04-05

差点是个好主意

The concept was great but the issues with the app, batteries, leaking units certainly had an impact on their ability to remain in business. Now that they have filed for bankruptcy I doubt this idea will return until somebody works out all the bugs.

他们已经破产了

They are in bankruptcy, you can’t order pods.

现在彻底倒闭了！！

跟其他人一样，我喜欢这产品，但客服根本不存在！！ 公司现在已经倒闭了！ 现在只能自己想办法解决了。 电话和邮件都不回。 真可惜，本来很有潜力的。

前景看好

期望很高，但失望了。迟迟没收到货，甚至根本没发货。一直需要维护。App 连接体验极差。

一开始还挺好，直到他们…

一开始挺好的，后来就不行了。不回复消息，也不补发。

客服完全找不到人

这家公司怎么了

根本没用。联系不上任何客服。这家公司怎么了？

我买的三台Shine清洁器，每台都…

我买的三台Shine清洁器各自有不同的问题： 第一台间歇性连接，但大部分时间连不上。同一区域的其他设备WiFi信号强度都很高。 第二台喷雾量明显减少，即使电池充满电，电机也很弱。 第三台完全无法连接，所以甚至还没用过。

这产品问题一堆，而且……

The product has a lot of issues and their customer support is non-existent.

他们是不是倒闭了

他们倒闭了吗？客服热线上的请求几个月都没人回应。怎么回事？