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Construction & Manufacturing

Shine Bathroom

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104 reviews

1.5104 reviews
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About Shine Bathroom

Data updated
Website
shinebathroom.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Replies to negative
0% (0/90)
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About this business

Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.

Written by the business, not verified by us.

Is Shine Bathroom legit?

Shine Bathroom (shinebathroom.com) has a 1.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-28.

What people say

I'm so late

I'm so late. I ordered back in the end of 2020. I was so excited that I joined their private shine bathroom Facebook group. In February 2021 I started questioning the company. Their new customer service guy had a profile that said he had been with the company as long as the other employees. Alot of things they were saying didn't add up. I was booted from the group for asking those questions. I tried to tell people in the group but no one listened. Thankfully I got my money back. I feel bad for all the people who lost their money.

AWFUL

I purchased 4. I could only get one to work and never received replies from my multiple attempts to reach them via app, email, etc. I would urge anyone thinking about purchasing to STOP and spend your $$ (and time) elsewhere!

I bought two faulty units

I bought two units! I was sooo excited about the idea of never having to clean my toilet again. Neither unit worked. I spent hours trying to make the first unit work. I called the company. They weren't helpful. I emailed them that I was returning the units and expected a refund. I returned the units. I never got a refund. I never heard anything from the company.

I bought 2 shine bathroom assistants…

I bought 2 Shine Bathroom Assistants and after about 6 months one of them started to leak all the way around the water bowl base and building up a calcium deposit about half an inch out. Not much longer after that the battery eventually stopped accepting a charge and now it’s completely worthless and won’t work. Now my 2nd Shine Assistant won’t spray at all. I’ve reached out to customer service via email 3 times and messenger because you can’t call them due to them being so busy they can’t answer and never get an actual person to reply. They send me links to troubleshoot problems that don’t help me. I also pay a subscription fee to order unlimited cleaning pods but they have removed the option to order more pods for several months now, preventing me from being able to use the Shine Assistants even if they were working. I’m very unhappy with customer service and products lasting such little time.

I bought one last year and never…

I bought one last year and never received it ..no response on multiple emails to them. They took my money knowing it was a scam if they did file bankruptcy we should of been notified as customers shouldn’t we ?

Given that you haven’t sent cleaning…

Given that you haven’t sent cleaning pods, despite multiple requests, since December, or maybe early January, I’m not very happy at all. I liked the product, it did a good job keeping my toilets clean (well water, very hard water). But of no use if I can’t get the pods.

Never received product ordered in July…

Never received product ordered in July 2021. I found a webpage (Shine Bathroom) with NO contact info to the company to inquire. However what is very concerning is that in the left bottom corner of the webpage it shows that people are still actively buying the product. What a scam. I notified my CC company and they will try to refund me. I am not too hopeful at this point.

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