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Electronics & Technology

SmartphonesPLUS

65 reviews

4.865 reviews
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About SmartphonesPLUS

Data updated
Website
www.smartphonesplus.com
Category
Electronics & Technology
Location
United States · Hiawatha
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (3/3)
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Is SmartphonesPLUS legit?

SmartphonesPLUS (www.smartphonesplus.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

K
Karen Allenstein · 4 reviews · Verified · Experienced 2026-08-04 ·

It was easy to ship with a prepaid…

It was easy to ship with a prepaid label. Turn around was very quick with a payment for my phone. I highly recommend this company to sell your phones.

J
Josh · 1 review · Verified · Experienced 2026-06-24 ·

A great device buyback company

There process for mailing in devices is simple and easy. The price they estimate when you sell a device seems fair and consistent. SmartphonesPLUS will even buy your device for more than the estimated value if when they inspect it they find the condition is better than what you thought. Fast processing too.

Reply from SmartphonesPLUS2026-08-03

Thank you for your thoughtful review! We're glad you found the selling process simple and our pricing fair. We always strive to provide an accurate evaluation, and when a device is in better condition than expected, we're happy to pass that value along. Thank you for sharing your experience!

C
Chris · 16 reviews · Verified · Experienced 2026-07-21 ·

Great!

They were really quick after we cleared up some confusion on my part. Great company and will do business with them again.

Reply from SmartphonesPLUS2026-08-03

Thank you for taking the time to share your feedback. We understand how frustrating it must have been to be expecting your payment and not receive it. After reviewing the issue, we reached out directly and were able to get everything resolved with a new Venmo phone number. We're glad we could process your payment successfully and appreciate you working with us to get it sorted out. If there's anything else we can help with, please don't hesitate to reach out. We're always happy to help.

K
Karen Payne · 1 review · Experienced 2026-07-12 ·

Simple to sell & ship.

Reply from SmartphonesPLUS2026-07-28

Thank you for your review! We're glad we could make selling and shipping your device a simple process. We appreciate you taking the time to share your experience!

D
David Kaufman · 2 reviews · Verified · Experienced 2026-07-22 ·

old samsung phone-good price

We had an old samsung galaxy phone. Based upon our online description, they offered to purchase for a reasonable price, being that it was so old. They send free mailing label. We mailed it in and we got paid same price via paypal. There was no price haggling as I've had with other companies. It was excellent!

Reply from SmartphonesPLUS2026-07-28

Thank you for your thoughtful review! We're glad we could provide a simple selling experience and make the process easy from start to finish. We're happy to hear everything went smoothly and that the quoted price remained consistent throughout the process. We're grateful for your trust and glad we could make the experience a positive one.

D
Dana · 1 review · Verified · Experienced 2026-07-22 ·

I liked the fast service and convenient…

I liked the fast service and convenient communication during the selling process. I give an A+!

Reply from SmartphonesPLUS2026-07-28

Thank you for the A+ review! We're glad you enjoyed the quick service and convenient communication throughout the selling process. Providing a smooth experience from start to finish is important to us, and we're happy to know we made selling your device a positive experience!

C
C. Crunch · 2 reviews · Verified · Experienced 2026-07-22 ·

Easy peasy!!

Reply from SmartphonesPLUS2026-07-28

Thank you for your review! We're glad we could make selling your device a smooth and hassle-free experience. Thanks again for sharing your experience with us!

N
Nathan F · 2 reviews · Verified · Experienced 2026-07-17 ·

Fast and easy.

Reply from SmartphonesPLUS2026-07-28

Thank you for your review! We're glad we could provide a fast and simple selling experience. We appreciate your feedback!

c
customer · 2 reviews · Verified · Experienced 2026-07-22 ·

Thank you if you want to sell your new…

Thank you if you want to sell your new or used products this is the place 5⭐️’s

Reply from SmartphonesPLUS2026-07-28

Thank you for the great review! We're thrilled to hear you had a great experience selling with us. We truly appreciate your recommendation and are grateful for your kind words!

M
Mark · 1 review · Verified · Experienced 2026-07-16 ·

Great Experience with one exception

They are easy to work with and provide a fair market price for the device, the only change they need to make to make it a 5 star review would be use a better shipping company to ship the device to them.

Reply from SmartphonesPLUS2026-07-28

Thank you so much for your thoughtful review! We're glad to hear you found us easy to work with and that you felt you received a fair market price for your device. We also appreciate your feedback about the shipping experience. We know how important reliable shipping is, and we'll be sure to share your comments with our team as we continue looking for ways to improve. We hope to have the opportunity to work with you again!

W
Wayne Bailey · 2 reviews · Verified · Experienced 2026-07-21 ·

Very helpful understanding

Any helpful very understanding will be recommended in the future this company is excellent service

Reply from SmartphonesPLUS2026-07-28

Thank you for your kind review! We're glad to hear our team was able to provide a helpful experience. We truly appreciate your recommendation and are grateful for your kind words about our service!

L
Larry · 2 reviews · Verified · Experienced 2026-07-15 ·

Sale was exactly as promised

Sale was exactly as promised. No hassle. Fast. Fair.

Reply from SmartphonesPLUS2026-07-21

Thank you for your review! We're glad we could deliver the straightforward, hassle-free experience you expected. We appreciate you taking the time to share your feedback!

A
April · 1 review · Verified · Experienced 2026-07-16 ·

Great experience

Great experience! Easy, fast payment.

Reply from SmartphonesPLUS2026-07-21

Thank you for your kind words! We're glad we could make selling your device simple and provide a fast payment experience. We hope to work with you again in the future!

J
Jeff · 1 review · Verified · Experienced 2026-07-14 ·

Simple, straightforward process

Very simple process, and they gave me exactly what I was quoted. Inspected the phone very soon after it arrived to them and paid out quickly. Will do business with them again.

Reply from SmartphonesPLUS2026-07-21

Thank you for your review! We're happy to hear the process was smooth from start to finish and that your payment was processed quickly. We appreciate your trust and look forward to working with you again!

T
Teresa · 1 review · Verified · Experienced 2026-07-14 ·

Easy to check and mail

Easy to check and mail. Would use again.

Reply from SmartphonesPLUS2026-07-21

Thank you for your review! We're happy to hear sending in your device was easy and convenient. We appreciate your feedback and are glad to know you'd choose us again!

E
Elizabeth · 3 reviews · Verified · Experienced 2026-07-14 ·

Exactly as described

Exactly as described. Decent payout for something I wanted to recycle!

Reply from SmartphonesPLUS2026-07-21

Thank you for your review! We're glad the process met your expectations and that we could provide a fair payout for your device. We appreciate you taking the time to share your experience!

O
Orlando · 1 review · Verified · Experienced 2026-07-17 ·

Great company

Reply from SmartphonesPLUS2026-07-21

Thank you for your review! We're thrilled to hear you had a positive experience. Your feedback means a lot to our team!

S
Sam B. · 2 reviews · Verified · Experienced 2026-07-15 ·

Swift payment.

Reply from SmartphonesPLUS2026-07-16

Thank you for your feedback! We're happy to hear the payment process was quick and convenient. We appreciate you taking the time to share your experience!

C
Christopher · 4 reviews · Verified · Experienced 2026-07-08 ·

Communication was the key factor

Communication was the key factor. I had to call customer service about the shipping issue with the USPS and some other questions I had. The gal that I talked to was professional and cared about the issues I had going on. The pricing was fair and honest.

Reply from SmartphonesPLUS2026-07-16

Thank you for your thoughtful review! Clear communication is something we strive for, so we're glad our team was able to answer your questions and help with the shipping issue. We truly appreciate your kind words and thank you for taking the time to share your experience!

C
Cindy · 1 review · Verified · Experienced 2026-07-14 ·

Very fair price and rapid payout!

Reply from SmartphonesPLUS2026-07-16

Thank you for your review! We're glad you were happy with both the value you received and the quick payout. We appreciate your feedback and your support!