🌙 ShutEye: Transform Your Sleep, Enhance Your Well-Being 📱 Trusted by 8 Million Users WorldwideDiscover the power of quality sleep with ShutEye, the leading sleep tracking application designed for both iOS and Android. With a global community of 8 million users, ShutEye is redefining the way you approach your sleep routine and overall health.Here's why ShutEye stands out:📊 Personalized Sleep Insights: Dive into comprehensive sleep tracking that goes beyond just monitoring your sleep patterns, quality, and duration. ShutEye provides a personalized sleep diary, allowing you to track your sleep journey daily. Understand your unique sleep needs with detailed insights, enabling you to identify trends and make informed decisions for better sleep quality.Find out all the features available in ShutEye:• Sleep Diary• Sleep Score• Sleep Trends Analysis• Sleep Recommendations• Sleep Environment Monitoring• Sleep Goals• Soundscapes and Ambient Noise• Relaxation and Meditation• White Noise Generator• Sleep Stories• Dream Interpretation• Sleep Challenges and Achievements• Community and Support• Sleep Health EducationJoin 8 million users worldwide and upgrade your sleep routine with ShutEye. 📧Feedback Center:https://shuteye.zendesk.com.
I am not receiving the output or results offered. The accuracy of my journal is questionable and inaccurate due to a glitches in the app. At my awakening the graphs are pretty clear and true. I go back to them only to find them reduced or erased. I've asked for tech support but have yet to hear from anyone. By this happening all of my data is incomplete or compromised and untrue, causing questionable results that are not useful. Why this is still happening 3 months in disturbs me... I blamed myself in the beginning because I was new, now I know it comprises the accuracy and agreement on what has been offered and what I actually receive. It's ends up not being helpful to me.
After several nights experience, I am Very disappointed that the shut eye app is so inaccurate. It does not recognize or record when I am awake even when I repeatedly say I am still awake outloud. It just records those declarations as sleep talk. I wish there was a way to set it to be more sensitive as I am often laying very still. I am going to ask for my money back.
ShutEye 回复2024-02-21
We're sorry for any frustration you've experienced. Our team is dedicated to refining our app's accuracy, leveraging patented sleep technology unique to ShutEye. We value your feedback and are here to assist you. Please reach out to our support team for help or a refund if necessary. Thank you for your understanding and patience.
I started a free 7 day free trial, I cancelled on the fifth day. However, shuteye took out a year subscription money from my account.
Shuteye confirmed I had cancelled my account but did not reimburse my money. I tried to contact on the App but they wanted another payment so even though I have paid, I don’t have access. I have sent two emails over the last three weeks on their website and have received no response to either. I have now found a phone number, which is odd because it is a mobile for their Headquarters in London! I thought, I would comment on their company on Trustpilot to try and warn other people of their fraudulent dealings.
ShutEye 回复2024-02-21
Hello Terry,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
I downloaded a free 7 day trial.I found it interesting as do suffer sleep apnia and tend to talk in my sleep.(but listening to recordings just noises coming out of mouth)The thing that intreged me more was footsteps recorded.Still cant figure out what noises are as asleep at time but quite loud.Overall interesting experiment but not worth subscribing to
ShutEye 回复2024-02-22
Thanks for trying the free trial! It's interesting to learn about your experience, especially with sleep apnea. If you have any questions or need assistance understanding the recordings, feel free to reach out to ShutEye's team.
A funny one a warning.
Always remember to turn off when extra bedroom recreational activities as I found out. Next day I said to my partner, see you do snore, 4hours of audio.
I played i I could of died 4hrs of us having sex the funnier side it also came under noise, footsteps, animal, noise strange sounds. Absolute bonus no f##y farts recorded go me 😅😅
ShutEye 回复2024-02-21
Thanks for sharing your experience! It's important to remember to turn off the app during extra bedroom activities. I'm glad you found the funny side to it! 😄
I do not recommend this app it is a joke, and definitely not worth the money tried it one time, and they took $64 out of my account, and denied me a refund and I appealed, and still denied for this useless app that didn’t monitor anything, but 20 seconds of my sleep, and after deleting the app it still took my money!! Not happy with this app at all!!! I want my money back or I’m turning use into the better business bureau, and I’m gonna start a petition to take use to court!!! I’ve reported it to Apple, and cancelled before the trial period, and you still took my money, and I was denied twice to get my money returned!!!!
ShutEye 回复2024-02-21
Hello Rhonda,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
💯🥵So I haven't bowed down to hiw they manipulated of our thoughts and how we are feeling...😭only asked on the groups that are not online and local to yoh
So I listened to the lovely talks, recognising how I feel, was like a moth to a light and then boom, there was the money aspect, like a cult, now this scares me as I'm go low to my bottom low, but I puck my self up with my self help, yet people around the world listen to whp are at their lowest and pick up on this crap and give over their money, ohhh the site makes you feel like they understand you, they DO NOT, THIS IS A SCAM..PLEAEAE THEY INTICE YOU IN AND THEN ASK FOR MONEY...I went with the videos thinking omg, I'm understood until the payment option came next...
SCAM WRITTEN ALL OVER IT....😡🤬xxx
ShutEye 回复2024-02-21
We apologize if you've had a negative experience or felt misled by our platform. It's essential for us to address any concerns you have. We strive to provide a supportive and genuine environment for our users, and we take feedback seriously. Please reach out to our support team with specific details about your experience so we can investigate further and assist you accordingly. We value your feedback and aim to improve our platform continuously.
They took money from my account before I canceled the trial and I need my money back, why would I pay $60 for this crap. This is so misleading and a scam. Plz send my money back!!!!
ShutEye 回复2024-02-21
Hello Aretha,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
Totally worthless app. Just a fake hoax sleep app.
ShutEye 回复2024-02-21
Shuteye is designed to provide valuable insights into your sleep patterns, utilizing advanced technology to help you understand and improve your sleep quality. We assure you that our app is not a hoax; it's built with genuine care and dedication to helping users achieve better sleep. If you have any specific concerns or issues, please don't hesitate to reach out to our support team for assistance. We're here to help.
I tried shuteye for 14 nights before I asked for my money back. It was very inaccurate. When I laid awake it said I was sleeping. When I got up to go to the bathroom and looked at the time, the app said I was sleeping. When I was sleeping it often said I was awake. It cannot be trusted. Do not waste your money on this app
ShutEye 回复2024-02-21
We're constantly striving to improve the accuracy of our app, and we've recently partnered with medical teams to enhance the sleep scoring system for better precision. We understand the importance of trust in our app's functionality and are dedicated to addressing these issues. If you haven't already, please reach out to our support team for assistance or a refund.
Scammed by these!!!! DO NOT SIGN UP FOR ‘FREE’ TRIAL
Scammed by these!!!!! Signed up for free trial but charged £50 IMMEDIATELY!!! do not fall for this like I did.
Edit: Thankful to Apple for accepting my claim and looks like I’m going to receive a refund. The people that own this app should be ashamed of themselves, I’m going to really struggle until pay day because you have acted this way and having read the last months reviews you clearly know what you’re doing and have very little care for people and maybe you should think about that.
ShutEye 回复2024-02-21
Hello Mike,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
Where is the minus 1? This company deserves it for lack of transparency and honesty! Do NOT DOWNLOAD this app! I did not get to finish the 7 days trails and they charged on day 5 for a ONE FULL Year Subscription. WTH! NOt satisfied at all! This is a Scam! Cannot contact someone directly in this co. and Apple denied the refund even though I contacted them immediately.
ShutEye 回复2024-02-21
Hello Auri,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
Useless! Seems they thrive on roping people into a year long plan by not saying anything about the trial ending. The app is useless when it comes to clear analysis of the data collected. This is a simple rip off. I stand by my review regardless of the response from ShutEye. Not a useful product.
ShutEye 回复2024-02-21
We're sorry for any confusion regarding our subscription model. We do clearly mention that the trial ends on the 7th day, after which the subscription begins. Additionally, cancelling the subscription is easy and can be done directly in the subscription section of your iPhone settings. We aim to provide transparent information and a user-friendly experience. If you have any further questions or need assistance, please reach out to our support team.
I don’t want this app
I didn’t sign up to have £49.99 taken from my account , it’s impossible to get hold of them and I have literally had no money for food because they have done this , I want my money back and I will do everything possible to get it !!!!
I’m appalled
ShutEye 回复2024-02-21
Hello Mandy,
We apologize for the inconvenience, however this matter should be addressed to Apple or Google Play store. If you’d like to cancel your subscription or get a refund, please refer to the guidelines below:
For iOS Users:
* Go to iPhone ‘Settings’ > Your Name > ‘Subscriptions’.
* Manage or cancel your subscription.
* If ‘Subscriptions’ is not visible, navigate to ‘iTunes & App Store’ > Apple ID > ‘View Apple ID’ > ‘Subscriptions’.
For refunds, visit https://support.apple.com/en-us/HT204084 as this aspect is directly managed by Apple Store, not ShutEye App itself.
For Android Users:
* Open the Play Store app > Menu > ‘Subscriptions’.
For refunds, again visit https://support.google.com/googleplay/answer/2479637?hl=en as this aspect is directly managed by Google Play.
I signed up for the “free”7 day trial . It said no payment method is needed so I thought well I’ll try it - used it twice . I didn’t like it . Next thing you know I’m being bill $68 ! Boom!
Very hard to find anyone service ! I did fine an email and have written 2x now . NO response or acknowledgment! Nothing ! SCAMMED !
Beware !
Nice app with a lot of features but if you have a partner in bed with you it doesn’t differentiate between ppl’s noises which was disappointing but I guess understandable. Seems like a great tool for a solo sleeper.
Calm
Justfit
Evericharm
Terrybakes
risescience.com
Faccelove
stellarsleep.com
shujiajia.com