Smokstore is Online Vape Retail Shop, We Are Offering The Wide Range Of Authentic Vape Products With Competitive Price. You Will Find The Starter Kits, E-Cigarette Mods, Tanks, Coils And Accessories Here.
Most reviewers were unhappy with their experience overall. Customers frequently complained about severely delayed shipments, prolonged waiting times, and a complete lack of order confirmation or tracking updates. Many people also experienced completely unresponsive customer support when trying to resolve urgent issues or cancel pending orders.
Some reviewers were happy with the fast delivery times and high quality of the items they received. Consumers appreciated the polite communication and helpful assistance provided by representatives when tracking their packages successfully. A few individuals mentioned that their simple purchases arrived safely and exactly as described on their official website.
Ordering from this site has been a huge hassle and i have nothing to show for it. After being jerked around for 2 weeks I received no order. So we finally agreed on a refund. (Lets hope they make good on that.) I ordered 2 wotofo manik pod mods. "Coco" claims they're having trouble getting them back in stock. However their site claims that they're "in stock", interesting. "Scam" is a hefty accusation and the jury's still out on this refund. So I won't go that far yet. But "smokstore" has wasted my time and lied about their inventory. Just a clown outfit with shoddy business practices, will not be ordering again.
Total scam! About a month after ordering from this company fraudulent charges started to appear on my bank card. I'm a creature of habit and order from the same places so when I stared to get other fraudulent charges wasn't hard to figure out that it was this company.....
I read some reviews AFTER I had purchased two items, and because of other people saying the site was a ripoff I tried to get a refund via PayPal.
LUCKILY...
My order had already shipped. Someone responded to me via SMOKSTORE (promptly) in regards to my concerns.
Long story short I received my order (in Texas) though it took a little longer because the color of the vape I wanted wasn't in stock.
So, this is a LEGITIMATE website. I think it's WRONG to leave scam reviews on stores that are actually doing their jobs when there are so many others that are really SCAMS.
SMOKSTORE, however is not.
Thanks for reading and I truly hope this helps someone else! 🤟🏾
PLEASE READ UNTIL THE END! This place is a total scam!!!! Don’t do it!! I made two purchases from them and asked them to cancel the 2nd one. They stated they would and still have not seen it refunded back. Was told the bank would need some time to do so. Still haven’t seen the money!!! Also states would take about a month to get my order. Unfortunately my order went through and then I read online reviews. Was told products are Chinese knockoffs!!! THE WORST PART IS MY CARD WAS HACKED!! Seriously was them 100%. Did not use that card for months and only used them for that one purchase
I ordered a poster JUNE 11th and today is JULY 12th and still no poster. I sent a message to Smokstore and said to be patient it would be mailed out soon...that was a week ago and no word regarding my order as of today!
I bought a vape from this business and it is defective. I asked for my money back and they keep sending me trouble shooting tips, rather than giving me my money back. I currently have this exact vape so I know how to use it. I will never buy from this place again.
I've ordered coils from this site multiple times with no problems. but this last order just lost them a customer. i usually receive my order in about two weeks. i understand things are happening right now that could slow shipping so i waited 3 weeks. they had taken my money out 2 days after placing my order. after three weeks i emailed them and told them i want my money back. i later got an email stating that the items had shipped. there were a few back and forth emails but i have a feeling I'm just gonna be out $35. buyer beware.
Absolute SCAM do not buy anything from this site orders take multiple months to arrive and their checkout process is not secure at all!!! STAY AWAY FROM THIS SITE
Actually my review would be 0 stars. Stay away from this store. You order and they send you confirmation and when you inquire they say no order for the order number. BUYER BEWARE OR YOU WILL BE TAKEN TO THE CLEANERS. I REMOVED THEIR WEB SITE FROM MY PHONE. FOUND A PLACE IN Florida that ships same day and in 3 days had my products. It was in Hollywood Fla. Good luck buying from this place.
There is a reason this company has their reviews turned off on Facebook. I caught it fast enough to not be affected. Ordered from them like a dummy. Waiting for my card to process email received and then my bank emails me about some charge from since weird website for more than my invoice from this company and my bank denied it. Thankfully. Way to go Wells Fargo for protecting us from scammers.
I was a bit leary ordering from China, but I ordered anyway, I requested the tracking numbers and immediately received them for both China Air and USPS.
I received my order in under 2 weeks and was happy with the product and service.
recommended!
Beware. Two purchases, both using temp cards from privacy.com have had fraudulent charge attempts made up to 1 year afterwards.
If you are getting your orders, great. Just don’t use a live CC.
After being told my credit card payment didn’t go through, I was told that I could send money by PayPal to a personal email account , “Coco” tells me that due to the vaping restriction laws that the company can’t process PayPal payment, but send it to this account ( she provided ) & let her know when payment is sent & she will process the order.
I was born at night , but not last night
I would like to thank the guy that posted the review that told me to be heads up on Bitcoin payments because this seemed right in line with that type of scam.
They don't even merit one star. Poor communication order not even delivered and no one willing to help out and respond have sent multiple emails with no reply do not recommend this company.
I would leave less than one star if possible. I will NEVER order from this company again and I hope no one else will either. They messed up my order completely. I got the wrong coils and other items were in the wrong colors. They told me I would have to ship it all the way back to China at my cost then when they received my wrong items back they might ship me the correct items. That would take months or even years to get straight. I strongly suggest shopping elsewhere!
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