Hi Calix,
Thanks for your feedback. Since you made several consecutive orders using different email addresses, our payment processor labeled the orders as suspicious and all were refunded successfully by our team.
Should you have additional questions, feel free to contact us through our support channels.
- Chase
Hi James, thanks for your feedback and we sincerely apologize for the inconvenience. The website was undergoing updates and fixes which caused the issues you described including the unwanted spam of emails you received. We have reached out personally to your email address to offer further assistance. - Chase
E
Erland Hecker · 写过 1 条评价 · 已认证 · 体验于 2024-07-03 ·
★★★★★
无法加载 Windows 11 似乎是我的...
无法加载 Windows 11 似乎我的电脑与 Windows 11 不兼容 我目前拥有 Windos 8 它有助于提前了解 Windows 11 的购买要求
Softwarekeep 回复2024-07-13
Hi,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you’ve faced while trying to get your product to work. This is not the kind of experience we aim to provide to our clients.
We have sent you an email to offer further assistance and resolve this issue. We look forward to your response so we can address the situation promptly.
Thank you for your understanding.
- Chase
T
Tommy Guillot · 写过 1 条评价 · 已认证 · 体验于 2024-07-06 ·
★★★★★
易于下载
Softwarekeep 回复2024-07-16
Hi Tommy, thanks so much for leaving your feedback! We appreciate you! - Chase
G
Gman · 写过 9 条评价 · 已认证 · 体验于 2024-07-06 ·
★★★★★
优秀的客户服务。
Softwarekeep 回复2024-07-16
Hi, Thank you so much for your kind words! We appreciate your support. - Chase
T
Ty · 写过 4 条评价 · 已认证 · 体验于 2024-07-04 ·
★★★★★
服务很棒!
快速响应和创建新配置文件的详细说明解决了该问题。 服务很棒!
Softwarekeep 回复2024-07-16
Hello Ty,
Thanks for your feedback, we appreciate hearing from you! - Chase
S
SG · 写过 1 条评价 · 已认证 · 体验于 2024-06-26 ·
★★★★★
易于安装
快速响应填写订单。
易于遵循的下载说明。
Softwarekeep 回复2024-07-20
Hi, Thank you for leaving us a feedback! - Chase
F
Frank Raffa · 写过 2 条评价 · 体验于 2024-07-05 ·
★★★★★
链接失效了
该链接不起作用。 我无法下载该软件。
这是浪费钱,我希望退回我的付款。
Softwarekeep 回复2024-07-16
Hello Frank,
Thanks for leaving your feedback, so sorry to hear about your experience. We have requested for your order number and other customer details privately but you have not responded. Please reach out to our customer service support team so we can assist you. - Chase