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Stax Payments

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101 条评价

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关于 Stax Payments

数据更新
网站
staxpayments.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
70%(7/10 条)
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商家自述

Stax 是一个一体化支付技术平台,提供基于订阅的定价,交换加价为 0%。与传统的统一费率处理商相比,企业可节省高达 40% 的处理费。 Stax Pay 可以处理当面支付、在线支付和移动支付。 Stax Bill 管理定期计费和发票。 Stax Connect 为 SaaS 平台的嵌入式支付提供支持。为全美 30,000 多家企业提供服务

以上内容由商家自行提供,未经平台核实。

Stax Payments靠谱吗?

Stax Payments(staxpayments.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 70% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者对该公司都有很好的体验。客户经常称赞敬业的员工在解决日常问题时非常乐于助人、耐心且知识渊博。人们注意到,支持团队迅速做出反应,并指导用户顺利完成入职和各种管理流程。消费者始终强调他们与公司代表的日常互动是多么愉快、热情和专业。 然而,一些客户也指出,在处理复杂的技术问题时,支持代理响应速度慢且反应迟钝。一些人还经历了令人沮丧的沟通障碍、延迟的后续行动以及有关特定账单交易或帐户升级的未解决问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

客户支持始终是最重要的……

客户支持始终是最重要的,并且始终能够解决问题。 永远不会让你悬而未决。

Stax Payments 回复2026-08-07

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

需要更多的专业精神

我要求进行演示,他们让一个名叫尼克的非常无礼且缺乏经验的孩子给我打电话。然而,有一位更专业的代表凯伦能够提供帮助。 更新:自从他们标记我提及代表的全名以来,我已将我的评论更改为一颗星,让我们看看他们是否也对名字有问题。

Stax Payments 回复2026-08-07

We are sorry to hear that this was your experience with our team. If we can still assist with escalating this matter to a senior leadership team member, please contact our Customer Support Team at [email protected].

优质的服务,快速、可靠。

Stax Payments 回复2026-08-07

Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

阿什利(Ashley)照顾了我所需要的一切……

阿什利立即满足了我的需要。

Stax Payments 回复2026-08-06

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

格雷斯特援助

Stax Payments 回复2026-08-06

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

杰西卡很出色

杰西卡很出色!和她一起工作非常愉快。她知识渊博,能够解决我的问题并快速解决。她解释了如何找到我需要的信息以及提供我看不到的信息。 10/10!

Stax Payments 回复2026-08-05

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

很棒的服务

Stax Payments 回复2026-07-28

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

非常有帮助!

Stax Payments 回复2026-07-28

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

非常有帮助!

在我的支持过程中,Sam C. 非常友善、耐心且乐于助人。他们帮助我快速解决登录问题,然后推荐了一种更有效的方法来完成我分配的任务。他们的建议使整个过程非常顺利,并节省了我大量的时间。 我真的很感激能得到如此周到的照顾,并有机会与真实的人交谈。我收到的客户服务水平让我的体验变得轻松愉快。谢谢山姆的大力支持!

Stax Payments 回复2026-07-28

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

很棒的客户服务!

Kennie T 非常迅速地回复了我的供货请求,并确认了我订单的所有详细信息,并通知我订单发货时将提供跟踪号码。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

STAX 一片混乱

我们在解决此问题上遇到了一天多的问题,当我们尝试联系 Stax 时,我们收到了 AI“Benji”的回复,承诺提供支持,但从未兑现。我们最终拨打了 855-550-3288,并获得了客户支持专家 Josué G 的实时支持。约苏埃太棒了!一旦他掌握了我们的关联帐户,他就能够快速解决我们的一个帐户问题。若苏埃的技巧、耐心和知识应该受到高度赞扬。

Stax Payments 回复2026-07-27

Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear our support team was able to help assist you. Your satisfaction is our top priority, If you still need assistance or would like to speak to a member of our leadership team, feel free to contact us at [email protected].

Taylor C 让我的经历变得轻松……

Taylor C 让我的体验变得轻松、轻松。 与她交谈很愉快,她知识渊博,毫无问题地回答了我的问题和疑虑。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

处理纠纷不专业,完全听从指示,结果却被追收

我们对 Stax 最近处理退款纠纷的方式感到非常失望。当出现争议时,我们提交了所有必要的信息,并提供了充分提供服务的明确证据。我们明确询问仲裁前是否需要任何额外的文件或表格,他们的团队告诉我们不需要其他任何文件或表格,只需等待即可。 我们没有按照承诺启动仲裁程序,而是在第二天收到了一份收款通知,因为缺少表格——我们被明确告知要等待提交的正是该表格。当我们立即联系时,我们被告知我们突然“超过了仲裁期限”。 在数百个客户中,争议很少发生(发生率低于 0.5%),但支付处理商应在提供服务交付的确凿证据时保护其商户。相反,斯塔克斯无法沟通,给出了相互矛盾的指示,并且完全忽视了我们的情况。没有人回复我们。目前,我们被迫研究一项付款计划,只是为了保护自己,同时我们继续对此提出异议,并要求我们最初承诺的仲裁。

Stax Payments 回复2026-07-15

Hey there, it sounds like you've been having some trouble with the 3rd party chargeback provider, we're sorry to hear this! Our team has tried to reach out to see if we can help you navigate this issue. If you could give us a call or contact our Customer Support Team at [email protected]. We'll be happy to look further into this!

丽贝卡·斯佩克特真是一位宝贵的财富!太棒了!

Rebecca Specht 知识渊博,技术精湛,她的客户服务令人印象深刻且出色!她绝对确保没有任何问题,如果出现任何问题,她是第一个处理的。我真的很喜欢和她一起工作!她真是太棒了!

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our sales team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

杰西卡解决了这个问题!

我之前联系过 Stax,询问我与一位餐厅客户(他是您的客户之一)之间的问题。当时我得到的答案是打电话给我客户的银行,看看我是否可以解决这个问题,因为 Stax 方面的一切看起来都是正确的。今天,当我回电话时,我很幸运能够与客户支持部门的杰西卡交谈。她太棒了!她再次查看了所有信息,并且能够解决问题!她无疑是您组织的宝贵资产。电话号码为 46440953510。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

阿什利太棒了

当我通过电话交谈时,阿什利非常愉快。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

阿什利(Ashley)帮助解决了我的问题……

阿什利(Ashley)帮助解决了我的询问。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

代理非常有风度

Caleb 是一位非常风度翩翩、高效且高效的代理人!

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

谢谢你!

乔恩·布鲁米特 (Jon Brummit) 在解释费率和流程方面非常有帮助。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our sales team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

阿什利很棒

阿什利太棒了!在整个过程中,她知识渊博,耐心且友善。她一步步引导我完成所有事情,回答我所有的问题,并确保我理解需要做什么。她还就如何处理我与会员的情况提供了宝贵的指导,这非常有帮助。她的专业精神、专业知识和乐于助人的态度使本来可能充满压力的情况变得更容易应对。我真的很感谢她出色的客户服务和支持。

Stax Payments 回复2026-07-27

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/