Photon Mono M7 Max
We have a Photon Mono M7 Max and it is awesome. Had a bit of a hiccup with a failed LCD but Anycubic provided us with a replacement. Not a task I want to do a again but it was a fairly easy swap.
关于 Store Anycubic
数据更新- 网站
- store.anycubic.com
- 分类
- 商业服务
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 227 条评价
- 差评回复率
- 35%（7/20 条）
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Store Anycubic靠谱吗？
Store Anycubic（store.anycubic.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 244 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 35% 的差评；评价主要围绕客户服务、产品。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional overall quality of the products and the outstanding dedication of the helpful customer service team. People note that staff members respond rapidly to inquiries, providing clear guidance and promptly sending necessary replacement parts to solve problems. Some reviewers were not happy with frustrating logistical delays, pointing out instances of slow communication, extended waiting times, and receiving incorrect replacement components. A few individuals also mentioned experiencing serious difficulties when trying to track shipments or resolve persistent machine issues with support. Furthermore, some customers described receiving unhelpful template emails that did not resolve their concerns.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Anycubic Kobra S1
I've had my Anycubic Kobra S1 since July last year, and I'm please with this product. I have my first major code, but I reached out to the support team, and the response was quick. I'm awaiting my replacement part.
Great customer service
Great customer service. They where fast to respond and helpful
Great Customer Service!
Great Customer Service! Too bad about the time differences, but replies are always quickly. Replacement parts ship fast, but takes a long time to get here. Overall very satisfied.
I bought a refurbished unit and it’s…
I bought a refurbished unit and it’s been great. I bought a used ACEPRO and it didn’t work properly. They sent me the parts free of charge and have responded in a very timely manner!
Don't believe the hate, Anycubic support is on point.
No matter what people say on social media about Anycubic's support, I have had nothing but positive experiences with them. On every support occasion, I have received an acknowledgement email within 24 hours and resolutions within 24 hours of that email - despite the time zone difference between them and myself.
The customer service is excellent
The customer service is excellent. They respond within 24 hours and immediately work on finding a solution. Replacement parts are sent out quickly when needed. I am very satisfied with both the product and the manufacturer. Great support and a very reliable company.
Love my Anycubic!
Anycubic support has been great to deal with, and I LOVE my S1's. They're workhorses.
I own 5 anycubic printers and...
I own 5 anycubic printers summing up resin and filament. Apart of the competitive prices and good results they offer, I only needed to contact their support team twice and they have always been there to deliver good help, couldnt say a bad word about anycubic, and no, they didnt pay a single cent to me, its just the reality I have experienced so far
Great printer, even better support
I bought the Anycubic Kobra 3 Max recently, and overall I'm really happy with it. It prints well, the build volume is huge, and once dialed in, it delivers solid results. That said — it wasn't completely problem-free. I ran into some Y-axis inaccuracy issues (oval holes), which took some time to diagnose. But here's the thing: Anycubic support was absolutely outstanding. They listened carefully, suggested solutions, and when the issue wasn't fully resolved, they didn't hesitate — they offered to send me a replacement motherboard, no questions asked. They even prioritized my shipment and personally made sure the warehouse would handle it quickly. It's rare to find a company that stands behind its products like this. Yes, there may be minor issues from time to time, but the way they treat their customers makes all the difference. I'll update the review once I install the new board — but for now, 5 stars for the printer and a huge thank you to the support team!
amazing service
amazing service, helped me out a lot, very understanding and patient. As long as you provide the support team with evidence, they will do whatever they can to help.
The customer service is fast and efficient!
I have several Anycubic printers (7 and counting). Anycubic support has so far never failed to address my support requests satisfactorily. David was the most recent tech to help with two issues. He had repair parts shipped within a day of my submitting the tickets.
competitive prices and good service
Anycubic has very competitive prices. I bought 2 printers from them on eBay. One of them had a sensor failure after a few prints that led to further damages. When i asked for support they answered the same day and sent replacement parts without hesitation. Thank you for your support!
This is my second Anycubic printer
This is my second Anycubic printer, and I am more than thrilled with it. I have already produced many great-looking, high-quality prints with it. I love how easy it is to use; I was up and running in just a few minutes. The new Kobra S1 can be controlled and monitored via the internet or the app, and everything has worked perfectly so far. I had to contact support once because of a problem with the printer on my end. I have never had such a friendly and helpful customer service representative. I wish other companies could offer this kind of service. Thank you very much, Anycubic!
Great customer service
Great customer service! Quick response time! Very friendly!
Replacement and customer service experience
Months ago, they replaced my anycubic photon mono m7 max after a nasty resin leak. Now, they're sending me a new screen due to a damaged cable. Customer service has been excellent! Very communicative, generous, and straightforward.
I am very happy with fast and reliable…
I am very happy with fast and reliable warranty service that helped me fix the printer issue I have . As I suggestion I need them to have in EU warehouse all replacement parts and ship the package fronEU to EU because that reduces the waiting time and customs huge delay from 3 weeks to 3 days , in EU customs his is mandatory to do because Bambu Lab ia sending from EU warehouse and replacement arrives to me in maximum 3 days ! Thank you .
After Sales Support.
ANYCUBIC Support Team came through
I have a single color filament Kobra 3 V2 as a gift from our son in law for my retirement. The printer failed to print at the first start and keep showing auto leveling errors. ANYCUBIC Support Team worked with me, troubleshoot and sent me replacement parts but problems persist. After several tries, ANYCUBIC sent me a new print head that fixed the problem. As an engineer, I have had used several 3D printers in the past 20 years so I know these machines can be very finicky. I give ANYCUBIC Support Team 5-stars for their dedication and professionalism. Yes, the whole back-and-forth-troubleshooting experience was painfully slow because parts being shipped from China, but the team has tried their best.
AMAZING
The support that I received from Nelson at anycubic was incredible. I received a response within 24 hours each time I reached out. I needed a new filament sensor and Nelson sent me a link to order the part I needed. When I received it I received not only the sensor but the entire assembly as well. My ace pro is back up and running now
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