Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the hair is consistently soft, full, lightweight, and feels wonderfully natural during everyday wear. People also appreciate the helpful customer support team, who always respond quickly to inquiries, alongside fast shipping times and beautifully packaged orders.
Some reviewers were not happy with the overall longevity, mentioning that the hair became dry, tangled, matted, or shed heavily after washing. A few consumers also encountered unexpected delivery delays or experienced major challenges when trying to contact support for assistance.
When i tell you i love this hair. So full knots already bleached hair smelled washed out the pack the quality *chefs kiss* the 30" is full all the way to the end no shedding and worth every dollar. When my stylist put it on my head she love love loved it. I'll recommend this company to anyone for their next buy!
Subella hair ! I love the softness and the texture , length is right hair fibers are 100% human hair beautiful bouncy and the density is perfect. I highly recommend.
From the moment I order, the company’s exceptional responsiveness and swift delivery elevate the entire experience. Their dedication to customer satisfaction is unmatched, making every purchase effortless. It’s no wonder this has become my go-to company —minimal customization needed and consistently flawless results. Highly recommend!
Subellahair never seems to amaze me with their wigs. The packaging is top tier hands down. If you want to shop wigs, and be at ease while waiting to arrive without having nervous thoughts about how it's going to turn out. I will be giving more updates and pictures on the fits of my wigs 🙌🔥👌
I bought a 20" straight wig and I'm obsessed! The hair is soft and true to length. It was pre-cut upon my request. The customer service was great and the hair exceeded my expectations. Definitely worth the money!!
I was looking for wigs with a larger cap because I have some thick sisterlocs to put in a wig. I worked with customer service and they did custom xl wig size for me at no extra cost. I just had to put in in the order notes. They answered every question I had promptly and was very patient. I received a great discount for ordering 3 wigs and even though they were custom I received the order in a little over a week. It was great quality as well. Looking forward to wearing in the fall.
Wow!!!wow!!! My hair❤️, the way its so gorgeous i love my hair too much, beautiful curls nice colour highlights and bouncy. Even though I still have to wear it. Talking about the service you guys are so excellent you doing an amazing job, making a follow up on order up until I received it 🙏 im so impressed. I love my beautiful hair will rock soon.
It was delivered very fast and the hair quality is so nice and very curly even without any products. The lace also blends into my skin very well, which makes it look very natural 🤩. I’d definitely make another order in the future!
I am totally amazed with the two wigs I have purchased . I used to be a loyal customer at another company but from a Facebook post I decided to give them a try. Boy , I have not been disappointed. I initially ordered wrong and I emailed them , and they quickly responded and made the adjustments for me. I would upload a picture but I injured myself and I look a hot mess! The hair does not tangle even with the density I purchased . It doesn’t shed either . I don’t normally do reviews but trust ladies you will not be disappointed!!!! By the way this is my second purchase and 3rd wig .
My go to site for wigs. I’ve ordered at least 10 times and love every single one of them. My favorite wig I order 2 at a time. Customer service is 10 notch and seamless. Shipping is always faster than I expected. A couple of times I received my order within a week to my surprise. The quality is amazing all of the wigs I’ve order can be worn out the box.
Frankly, I was very apprehensive about ordering a wig from a company advertising on Facebook. I ordered a 4c edges wig and it looks wonderful! Moreover, the customer service at Subella is superb. The company followed up quickly and repeatedly to inquire about my satisfaction. My only complaint is that I added a note to have it pre-cut, but they did not.
The best test is that I video chatted with my daughter and asked her what she thought of my wig. She didn't know that I was wearing one!
shipping was amazing and fast. when i received the wig the hair was super soft and had minimal shedding. i do wish i got the drawstring one instead, but the closer version is still fire 🔥 i would definitely recommend!