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美丽与健康

Swarva

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108 条评价

3.9108 条评价
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关于 Swarva

数据更新
网站
swarva.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
108 条评价
差评回复率
96%(25/26 条)
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商家自述

我们通过专为成熟肌肤设计的专门护理解决无人谈论的新鲜挑战,让您自然地充满自信。

以上内容由商家自行提供,未经平台核实。

Swarva靠谱吗?

Swarva(swarva.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 108 条用户评价,属于美丽与健康分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

评论者对这家公司的体验非常好。顾客经常称赞这些美妙的产品,并指出气味宜人的肥皂让他们的皮肤感觉异常清新和干净。消费者还强调了卓越的客户服务,称支持团队在解决问题时反应极其灵敏、友好且乐于助人。 然而,一些评论者对自动订阅系统并不满意,提到单次购买后,重复订单会意外地持续下去。其他一些人也感到沮丧,因为事实证明,这些不需要的重新订购周期一旦启动就很难停止或取消。尽管存在这些订阅问题,但买家普遍欣赏优质商品并计划继续购买。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我不想订阅

我不想订阅。 我怎样才能取消它。 我想在签署永无止境的肥皂包之前先尝试一下

Swarva 回复2026-08-06

Thank you for your feedback. We sincerely apologize for the confusion regarding the subscription. We've already sent you an email so we can resolve this as quickly as possible. Please check your inbox, and we'll be happy to assist you further and ensure your concerns are taken care of. Team Swarva

我没有购买

我没有购买。 我前一段时间进行了购买,看来您的保单中隐藏着一条您将自动续订的注释。 这是不合适的,因此我已经取消了与您的一切,在我看来,这是卑鄙且不公平的。 您失去了一位客户!

Swarva 回复2026-08-07

Hi Pedro, I'm very sorry to hear about your experience, and I sincerely apologize for the frustration this caused. I understand your concerns regarding the subscription, and I appreciate you taking the time to share your feedback. I can confirm that your most recent order has already been refunded, and your subscription has also been canceled, so there will be no future recurring orders or charges. Your feedback is important to us, and I'll be sure to share it with our team as we continue working to improve the clarity of our checkout experience. Thank you for giving Swarva a try, and I'm sorry we didn't meet your expectations. Best, Swarva Team

我们的生活遇到了危机,不得不……

我们的生活遇到了危机,不得不取消订阅。 这是我们以极大的关怀和同情心完成的,令我们感到满意。 这家公司很有诚信。非常感谢!

Swarva 回复2026-08-08

Thank you for your heartfelt feedback. We’re glad we could assist you with care and compassion during a difficult time. We truly appreciate your kind words and trust in Swarva. Team Swarva

我买了很多肥皂、除臭剂和洗发水

上个月,我从 Swarva 购买了很多肥皂、除臭剂和洗发水,打算在用完后购买更多,但不会订阅。我收到一封电子邮件,说明我已订阅。 我联系了 Swarva 让我退出订阅模式,Karla 立即帮我解决了这个问题。 Swarva 拥有出色的客户服务,我将继续购买他们出色的产品。 谢谢。

Swarva 回复2026-08-03

Hi Bruni, Thank you so much for your thoughtful 5-star review! We're delighted to hear that you're enjoying our soaps, deodorant, and shampoo. We sincerely appreciate your understanding regarding the subscription confusion, and we're especially happy to know that Karla was able to resolve everything quickly for you. We'll be sure to share your kind words with her. Thank you for your continued support and for choosing Swarva. We look forward to serving you again and hope you continue to enjoy our products! Best regards, The Swarva Team 🧡

好吧,年长的人没有……

好吧,过去很多次从产品的专业菜单订购时,老人都顺利地经历了很多次,事情变得一团糟,但这个产品却没有,希望当我收到它时,该产品也能发挥作用

Swarva 回复2026-08-03

Hi Joseph, Thank you for taking the time to share your experience and for giving us 4 stars! We're glad to hear that your previous specialty menu orders have generally gone smoothly, and we appreciate you giving this product a try. We completely understand your hope that it performs just as well once it arrives. We're confident you'll have a great experience, and we hope it meets your expectations. If you have any questions or need assistance after receiving your order, please don't hesitate to reach out. We're always happy to help! Best regards, The SWARVA Customer Support Team 🧡

气味并不刺鼻

气味并不强烈,足以为新的一天做好准备。它有一种清新的气味,据我所知,老年人通常不会意识到自然的体味,所以它在面对工作场景时可以派上用场,增加一层信心。

Swarva 回复2026-07-31

Thank you for sharing your thoughtful feedback! We’re happy to hear that you enjoy the refreshing scent and that our product helps provide an added sense of confidence throughout your day. We truly appreciate your support and kind words. Swarva Team

网站易于使用和订购

网站易于使用和订购。产品交货及时,包装完好。有一个问题,泵式分配器掉落,我无法重新安装,但我仍然可以挤压瓶子以取出产品。好闻的气味。对皮肤温和。

Swarva 回复2026-07-31

Thank you for your kind feedback! We’re happy to hear that you found our website easy to use, and that your order arrived promptly and well packaged. We’re also glad you’re enjoying the scent and how gentle it feels on your skin. We’re sorry to hear about the issue with the pump dispenser. Please feel free to reach out to our team, and we’ll be happy to assist you. Swarva Team

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