Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear you love the soap, its refreshing scent, and the built-in mesh. We’re especially happy that our customer service team was able to provide you with a great experience. We truly appreciate your recommendation and support!
Team Swarva
Hello Andrew,
I'm very sorry for the frustration this has caused, and I sincerely apologize for your experience.
I can confirm that **all of your subscriptions have been canceled**, and **your latest order has also been canceled**. Additionally, **I've already processed your refund**, so no future recurring orders or charges will be made to your account.
Thank you for bringing this to my attention. I appreciate your feedback, and I'm sorry we didn't provide the experience you expected.
Best,
Swarva Team
Hi Amy,
We are so sorry for the frustration and confusion this situation has caused!
Please rest assured that we have officially canceled your recurring subscription, so you will not receive any future charges or shipments. We have sent a direct email to your inbox. Please check your email so we can finalize this resolution for you. Thank you for your feedback!
Warm regards,
The Swarva Team
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the soap for both your skin and hair. We’re also glad you love its natural scent and how gentle it feels!
Team Swarva
Thank you for your feedback! We’re glad to hear you found the ordering process easy and the pricing clear. We truly appreciate your support!
Team Swarva
Thank you for your kind feedback! We’re happy to hear our team was able to answer your questions promptly. We truly appreciate you taking the time to share your experience!
Team Swarva
Thank you so much! We’re thrilled you love the soap! 🧡 We understand it can go quickly, but when it comes to taking care of yourself, we believe it’s worth it!
Team Swarva
Hi Debbe,
We are so sorry for the confusion and frustration caused regarding your order!
Please rest assured that we have located your account and officially canceled the subscription for you. Your initial order (#124087) has been processed as a one-time purchase, and you will not receive any future charges or recurring shipments.
We truly appreciate your feedback and hope you enjoy your products. If you need any further assistance, please feel free to reach out to our team directly at [email protected]!
Warm regards,
The Swarva Team
Hi Judith,
Thank you for sharing your feedback! We're glad to hear that our shipping was fast and that our support team was able to assist you promptly. While we're sorry the soap wasn't the perfect fit for you, we truly appreciate your support and for giving Swarva a try.
Warmly,
The Swarva Team
Thank you so much for your feedback! We’re happy to hear you love the soap. We’re also glad our team was able to help with the delivery schedule and make sure you weren’t charged unexpectedly. We truly appreciate your continued support!
Team Swarva
Thank you for your kind review and valuable suggestion! We're delighted to hear you had a positive experience with our team. We also appreciate your recommendation to add PayPal or Afterpay as payment options, and we'll be sure to share your feedback with our team for future consideration.
Team Swarva
Hi Sherry,
Thank you for your kind words and for giving us a 5-star review! Providing quick and helpful support is always our top priority, so knowing you had a great experience truly makes our day.
Wishing you a wonderful week ahead!
Best regards,
SWARVA team
We're sorry to hear about your experience. After reviewing your account, we can confirm that your subscription was canceled during your first outreach. We also sent you an email to help resolve your concerns. If there's anything else we can assist you with, please reply to our email. We'd be happy to help.
Team Swarva
Thank you so much for your wonderful feedback! We’re thrilled to hear our team was able to resolve your issue quickly and that you love the soap. We truly appreciate your support!
Team Swarva
Thank you for your feedback! We’re so happy to hear you enjoy the clean feeling after using Swarva and that it feels gentle on your skin. We truly appreciate your support!
Team Swarva
Thank you so much for your wonderful feedback! We’re thrilled to hear that Swarva gives you confidence and helps you feel fresh and comfortable throughout the day. We truly appreciate your support!
Team Swarva
Thank you so much for your wonderful feedback! We’re thrilled to hear you love the scent, rich lather, and clean feeling. We truly appreciate your support!
Team Swarva