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美丽与健康

Swarva

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108 条评价

3.9108 条评价
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关于 Swarva

数据更新
网站
swarva.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
108 条评价
差评回复率
96%(25/26 条)
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商家自述

我们通过专为成熟肌肤设计的专门护理解决无人谈论的新鲜挑战,让您自然地充满自信。

以上内容由商家自行提供,未经平台核实。

Swarva靠谱吗?

Swarva(swarva.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 108 条用户评价,属于美丽与健康分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

评论者对这家公司的体验非常好。顾客经常称赞这些美妙的产品,并指出气味宜人的肥皂让他们的皮肤感觉异常清新和干净。消费者还强调了卓越的客户服务,称支持团队在解决问题时反应极其灵敏、友好且乐于助人。 然而,一些评论者对自动订阅系统并不满意,提到单次购买后,重复订单会意外地持续下去。其他一些人也感到沮丧,因为事实证明,这些不需要的重新订购周期一旦启动就很难停止或取消。尽管存在这些订阅问题,但买家普遍欣赏优质商品并计划继续购买。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我使用 Swarva 肥皂有一段时间了…

我已经使用 Swarva 肥皂有一段时间了,我非常喜欢它!它有一种淡淡的、清爽的香味,非常适合夏天。它让我的皮肤感觉干净清新,我什至注意到它有助于全天消除体味。 肥皂周围的内置网格是一个很大的好处。当我使用它时,它会轻轻地去除我的皮肤角质,所以我什至不需要单独的磨砂膏。 最重要的是,他们的客户服务非常出色。他们迅速回答了我有关订单的问题,并且在每一步都非常友好和乐于助人。 很棒的产品,优质的服务——我强烈推荐尝试一下 Swarva!

Swarva 回复2026-08-08

Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear you love the soap, its refreshing scent, and the built-in mesh. We’re especially happy that our customer service team was able to provide you with a great experience. We truly appreciate your recommendation and support! Team Swarva

请取消所有 otdets

Swarva 回复2026-08-07

Hello Andrew, I'm very sorry for the frustration this has caused, and I sincerely apologize for your experience. I can confirm that **all of your subscriptions have been canceled**, and **your latest order has also been canceled**. Additionally, **I've already processed your refund**, so no future recurring orders or charges will be made to your account. Thank you for bringing this to my attention. I appreciate your feedback, and I'm sorry we didn't provide the experience you expected. Best, Swarva Team

留意您不想要的“订阅”

当我没有订购更多肥皂时,我刚刚收到“订单”通知。 我预计我被骗进了我从未想过的“订阅”。 现在我必须弄清楚如何阻止这种情况。

Swarva 回复2026-08-07

Hi Amy, We are so sorry for the frustration and confusion this situation has caused! Please rest assured that we have officially canceled your recurring subscription, so you will not receive any future charges or shipments. We have sent a direct email to your inbox. Please check your email so we can finalize this resolution for you. Thank you for your feedback! Warm regards, The Swarva Team

这是一个非常好的产品

这是一个非常好的产品。 我也在头发上使用它。闻起来很自然,而且不会让你的皮肤干燥。

Swarva 回复2026-08-08

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the soap for both your skin and hair. We’re also glad you love its natural scent and how gentle it feels! Team Swarva

我已订阅我…

我注册了我不想要或不授权的订阅!

Swarva 回复2026-08-07

Hi Debbe, We are so sorry for the confusion and frustration caused regarding your order! Please rest assured that we have located your account and officially canceled the subscription for you. Your initial order (#124087) has been processed as a one-time purchase, and you will not receive any future charges or recurring shipments. We truly appreciate your feedback and hope you enjoy your products. If you need any further assistance, please feel free to reach out to our team directly at [email protected]! Warm regards, The Swarva Team

交货很快

交货很快,虽然我不像我希望的那样喜欢肥皂,但他们很快回复了我的电子邮件。谢谢

Swarva 回复2026-08-08

Hi Judith, Thank you for sharing your feedback! We're glad to hear that our shipping was fast and that our support team was able to assist you promptly. While we're sorry the soap wasn't the perfect fit for you, we truly appreciate your support and for giving Swarva a try. Warmly, The Swarva Team

喜欢肥皂

喜欢肥皂。 自动重新订购周期出现问题。 交货时间表及时更改,以便我无需付费。 我肯定会订购更多。

Swarva 回复2026-08-08

Thank you so much for your feedback! We’re happy to hear you love the soap. We’re also glad our team was able to help with the delivery schedule and make sure you weren’t charged unexpectedly. We truly appreciate your continued support! Team Swarva

对询问作出及时且内容丰富的答复

及时且信息丰富的响应。 选择 PayPal 或 Afterpay 会更有利

Swarva 回复2026-08-06

Thank you for your kind review and valuable suggestion! We're delighted to hear you had a positive experience with our team. We also appreciate your recommendation to add PayPal or Afterpay as payment options, and we'll be sure to share your feedback with our team for future consideration. Team Swarva

感谢您快速回复我的...

感谢您快速回复我的问题并善意地解决我的问题。雪利酒

Swarva 回复2026-08-06

Hi Sherry, Thank you for your kind words and for giving us a 5-star review! Providing quick and helpful support is always our top priority, so knowing you had a great experience truly makes our day. Wishing you a wonderful week ahead! Best regards, SWARVA team

太贵了而且很难取消…

太贵而且很难取消订阅

Swarva 回复2026-08-06

We're sorry to hear about your experience. After reviewing your account, we can confirm that your subscription was canceled during your first outreach. We also sent you an email to help resolve your concerns. If there's anything else we can assist you with, please reply to our email. We'd be happy to help. Team Swarva

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