Hi Virginia,
Thank you so much for your order and for giving Swarva a try! We truly appreciate it. 💛
Our team typically requires 2–4 business days to process and prepare your order for shipment. Since we ship internationally, delivery times may vary depending on your destination. Most orders arrive within 5–14 business days after shipment, although some locations may require additional transit time.
We hope you enjoy your Swarva products, and we look forward to getting your order to you soon!
Best,
Swarva Team
Hello Rebec,
Thank you for taking the time to share your honest feedback. I'm sorry to hear that Swarva didn't provide the results you were hoping for.
I completely understand that value and effectiveness can vary from person to person, and I appreciate you giving our soap a try. Your feedback is important to us and will be shared with our team as we continue working to improve our products and customer experience.
Thank you again for giving Swarva a chance.
Best,
Swarva Team
Hello Robert,
Thank you so much for sharing your feedback! 💛 I'm thrilled to hear that you're enjoying Swarva and that it's working well for you.
It's wonderful to know you've noticed a positive difference and are feeling more confident. Thank you for giving Swarva a try and for taking the time to leave a review, and we truly appreciate your support!
Best,
Swarva Team
Hi Phyllis,
Thank you for sharing your experience! We’re glad to hear that Swarva is already showing promising results during your trial.
We hope you continue to enjoy the soap and the fresh, clean feeling it provides. We truly appreciate you giving Swarva a try and taking the time to share your feedback!
Best regards,
Swarva Support
Hi Bruce,
Thank you for bringing this to our attention. We have immediately canceled order #125099 and issued a full refund, so you will not be charged.
We apologize for any inconvenience caused by this. Please let us know if you need any further assistance!
Regards,
SWARVA Team
Hi,
We completely understand, and we appreciate your honesty! 😊 Since you haven’t had a chance to try Swarva yet, we hope you’ll have a great experience once your order arrives.
Our Deodorizing Persimmon Soap is made with Japanese persimmon tannins to help target nonenal while gently cleansing the skin. We look forward to hearing your thoughts once you’ve had the opportunity to use it.
Thank you for giving Swarva a try!
Best regards,
Swarva Support
Hi,
Thank you for sharing your feedback! We’re glad to hear you found the ordering process easy and the product information helpful.
We appreciate you giving Swarva a try and hope you enjoy the fresh, clean feeling our persimmon soap provides!
Best regards,
Swarva Support
Hi Terry,
Thank you for your kind feedback! We’re so glad to hear that your purchase was handled smoothly and that you had a positive experience with Swarva.
We truly appreciate your support and hope you continue to enjoy your Swarva products!
Best regards,
Swarva Support
Hi Cynthia,
Thank you for sharing your experience! We’re so pleased to hear that you found the ordering process smooth and straightforward, and we’re glad the welcome discount made your first purchase even better.
We hope you enjoy your soaps once they arrive and that they become a welcome addition to your daily routine. We truly appreciate you choosing SWARVA and taking the time to share your feedback! 🧡
Best regards,
Swarva Support
Hi Joanne,
Thank you for sharing your experience! We’re glad to hear that Swarva left your skin feeling fresh and clean.
We’re sorry, though, that your package arrived damaged and required so much tape to hold it together. We understand how disappointing that can be, and we appreciate you bringing the packaging issue to our attention. Your feedback is valuable and helps us identify areas where we can improve.
Thank you for giving Swarva a try, and we wish you all the best!
Best regards,
Swarva Support
Hello Claudia,
Thank you so much for sharing this wonderful feedback! 💛
I'm absolutely thrilled to hear that you decided to give Swarva a try and that the experience exceeded your expectations. It's wonderful to know that you love the scent and enjoy the fresh, clean feeling after using it.
Thank you for becoming a Swarva fan and for taking the time to leave such a lovely review. We truly appreciate your support! 😊
Best,
Swarva Team
Hi Katariana,
Thank you so much for the wonderful review! We’re thrilled to hear that Swarva is working well for you and helping you feel fresh and confident.
We truly appreciate your support and are so happy to be part of your daily routine. Thank you for choosing Swarva!
Best regards,
Swarva Support
Hi Donna,
Thank you for your feedback! We’re so glad to hear you’re enjoying the Swarva soap and the exfoliating bag.
We apologize for any confusion regarding the soap dish. Our team sent a quick message to your email to clarify the order inclusions and ensure you're fully taken care of. We truly appreciate your support!
Regards,
SWARVA Team
Hi Nora,
Thank you so much for sharing your experience! We’re delighted to hear that you enjoy using Swarva and that it leaves you feeling refreshed and clean after each use.
We’re especially glad to know you prefer it over regular soap and body wash. We truly appreciate your support and are grateful to have you as part of the Swarva community!
Best regards,
Swarva Support
Hi Margaret,
We sincerely apologize for the confusion and inconvenience regarding the order and the charge.
We’d also like to clarify that Swarva offers a subscription option for customers who prefer to receive their products automatically. However, the subscription is not mandatory. It is completely manageable, and customers can choose whether to subscribe or place a one-time order when purchasing through our website.
We understand that you did not intend to continue with recurring orders, and we’re sorry if this was not clear during your purchase.
We have already processed your full $92 refund to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
We sincerely apologize again for the confusion and appreciate you bringing this to our attention.
Best regards,
Swarva Support
Thank you for your kind feedback. We’re sorry the soap didn’t work for you, but we’re glad our team was able to assist and resolve the issue promptly. We truly appreciate your understanding!
Team Swarva
Hi Richard,
Thank you so much for your kind review! 💛 We’re delighted to hear that you received a fast response and that we were able to resolve your concerns easily.
We truly appreciate your feedback and support. 🫶
Warmly,
Swarva Team
Hi Susan,
Thank you so much for your wonderful feedback! 💛 We’re so happy to hear that you’re enjoying the soap and that your skin feels softer and fresher.
We truly appreciate you taking the time to share your experience with us. 🫶
Warmly,
Swarva Team
Hi Beth,
I’m sorry for the frustration this has caused. I personally tried to locate your account and order using the name provided, but unfortunately, I wasn’t able to find an active order under that name.
Please email us at **[[email protected]](mailto:[email protected])** with your order number or the email address you used at checkout. Once I have those details, I’ll be happy to look into your order and assist you further regarding the soap dish.
I’d really appreciate the opportunity to check this for you and help get this resolved. 💛
Best,
Swarva Team
Hi Ann,
Thank you so much for your wonderful review! 💛 We’re thrilled to hear that you’re loving the soap and enjoying its amazing scent, rich lather, and moisturizing feel.
It’s especially great to hear that it helps you feel fresh throughout the day! We truly appreciate your support and recommendation. 🫶
Best,
Swarva Team