Swarva

Hi Mary, Thank you for bringing this to our attention. We have checked your account (Reference #121403) and confirmed that your subscription has been completely canceled, and no further charges will be made. If you need any further assistance, please feel free to reach out to our support team directly. Best regards, Customer Support Team

Hi Deborah, Thank you so much for your honest review and for loving our soap! We want to make sure your subscription is updated and paused until January 6, 2027, as you requested. Could you please send us an email at [email protected] using the email address linked to your account? You can also reply with your email address here so we can locate your profile and take care of this for you immediately. Looking forward to assisting you! Warmly, Swarva Customer Support

Hi Jill, Thank you so much for your kind review! We’re thrilled to hear that you’ve had a fast and positive experience with our service and that the product has been fantastic so far. We truly appreciate you giving Swarva a try and hope you continue to enjoy it! 💛 Team Swarva

Hi Christina, We’re very sorry to hear that you experienced a rash after using our soap. We completely understand your concern and respect your decision to stop your recurring order. We’ll make sure this is taken care of and will reach out to you by email to assist you further. Your experience is important to us, and we sincerely apologize for the inconvenience. Team Swarva

Hi Georgann, Thank you so much for your wonderful feedback! We’re glad to hear you’ve had a great experience with our service and that you’re enjoying the product so far. We truly appreciate you giving Swarva a try, and we hope you continue to love it! 💛 Team Swarva

Hi Sonia, Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the fresh scent of Swarva. We truly appreciate your support and hope you continue to enjoy the clean, refreshed feeling our persimmon soap provides! Best regards, Swarva Support

Hi Eric, Thank you for sharing your feedback! We’re happy to hear that you’re enjoying Swarva so far. 🧡 We hope you continue to enjoy the fresh, clean feeling from our persimmon soap. We truly appreciate you giving Swarva a try and taking the time to share your experience! Best regards, Swarva Support

Hi Susie, Thank you for your kind words! We’re so happy to hear that you’re enjoying the product and that our customer service team was able to respond quickly and helpfully. We truly appreciate your support and the time you took to share your experience. It means a lot to our entire SWARVA team! Best regards, Swarva Support

HI Vickie, Thank you for your feedback! We completely understand that you’re looking forward to receiving your order. Since your order was only placed yesterday, it’s still within the normal processing and shipping timeframe. We hope your Swarva order arrives safely and soon. We appreciate your patience and look forward to hearing what you think once you’ve had a chance to try it! Best regards, Swarva Support

Hi Suzanne, Thank you for your kind feedback! We’re pleased to hear that you found your experience with SWARVA efficient and professional. We truly appreciate you taking the time to share your experience with us. Your feedback means a lot to our team! Best regards, Swarva Support

Hi Lesette, Thank you for sharing your honest feedback! We’re really glad to hear that you’re enjoying the soap and that your skin feels less dry since using it. 🧡 We completely understand your concern about the price. We work hard to formulate Swarva with carefully selected ingredients while maintaining the quality and effectiveness of the product. We also offer bundle options with savings when you purchase more bars, which can help bring down the cost per bar. We truly appreciate your support and your candid feedback. It helps us understand what matters most to our customers! Best regards, Swarva Support

Hi Cynthia, We’re sorry for the confusion, and we understand your frustration, especially since this was your first order with us. We’ve reviewed your account and can confirm that your subscription has been cancelled. You will not receive or be charged for any future recurring orders. We also want to reassure you that our subscription is an optional purchasing feature, not a requirement. Customers can choose whether they would like to receive recurring shipments or place one-time orders. We apologize that this was not clear during your purchase, and we appreciate you bringing your experience to our attention. Best regards, Swarva Support

Hi, Thank you so much for the love! 🧡 We’re thrilled to hear you’re enjoying your Swarva soap. It means a lot to know that our product has become something you’re happy to use. We truly appreciate you taking a moment to share your experience and for choosing SWARVA! Best regards, Swarva Support

Hi Adam, Thank you for sharing your honest feedback! We’re so glad to hear that you’re enjoying the soap and especially its scent. 🧡 We completely understand your concern about the price. We appreciate you choosing SWARVA and giving the product a try, and we’ll certainly keep your feedback in mind as we continue improving the customer experience. Thank you again for your support and for taking the time to leave a review! Best regards, Swarva Support

HI Nikita, We sincerely apologize for the inconvenience and confusion regarding the recurring orders. Please be advised that Swarva offers a subscription-based purchasing option, which can be managed through the subscription option on our website. Customers can choose whether to continue with recurring deliveries, and we never want anyone to feel locked into a subscription. We’re sorry if this was not clear when you placed your original order. We can confirm that your subscription has now been cancelled, and your most recently received order will be your last. You will not receive or be charged for any future recurring orders. We truly appreciate you bringing this to our attention, and we apologize again for the frustration this has caused. Best regards, Swarva Support

Hello, Thank you so much for your kind feedback! 💛 I'm glad to hear that our team was able to respond quickly to your inquiries and provide a positive outcome. We truly appreciate you giving Swarva a try, and we hope you enjoy the product and have a wonderful experience with it! Best, Swarva Team

Hello Luz, Thank you so much for your lovely feedback! 💛 We're delighted to hear that you like it and find it beautiful and well-priced. We truly appreciate you choosing Swarva and taking the time to share your experience with us! Best, Swarva Team

Hi Norma, Thank you for reaching out, and I’m sorry for the confusion. I can confirm that your order has been canceled and your refund has been processed. I can also confirm that your subscription has been canceled, so you will not receive any future recurring orders or charges. Please allow 5–10 business days for the refund to appear on your original payment method, depending on your financial institution. Best regards, Swarva Team

Hello Diane, I'm very sorry for the frustration and inconvenience you've experienced while trying to cancel your subscription. I can confirm that your most recent order has been canceled, and your subscription has also been canceled. You will not receive any future recurring shipments or charges from us. Please allow 5–10 business days for the refund to appear on your original payment method, depending on your bank. Thank you for bringing this to our attention, and I sincerely apologize that the cancellation process did not work as expected. Best, Swarva Team

Hello Noel, Thank you for sharing your feedback. We completely agree that clear, meaningful, and timely communication is an important part of providing a great customer experience. Please know that our team is always here to assist and make sure your questions and concerns are addressed as promptly and clearly as possible. We truly appreciate your feedback and the opportunity to continue improving our customer service. Best, Swarva Team