STOP SENDING ME SOAP
STOP SENDING ME SOAP - I've asked you twice now! I DO NOT WANT IT!! This isn't the way to get new customers!!
We solve the freshness challenges no one talks about through specialized care designed for mature skin, so you can feel confident naturally.
Written by the business, not verified by us.Swarva (swarva.com) has a 3.9 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the wonderful products, noting that the pleasant-smelling soap leaves their skin feeling exceptionally fresh and clean. Consumers also highlight the exceptional customer service, describing the support team as extremely responsive, friendly, and helpful when resolving issues. However, some reviewers were not happy with the automatic subscription system, mentioning that recurring orders continued unexpectedly after a single purchase. A few other people also felt frustrated because it proved difficult to stop or cancel these unwanted reorder cycles once initiated. Despite these subscription concerns, buyers generally appreciate the quality items and plan to keep purchasing them.
Auto-generated from all reviews of this business. For reference only.STOP SENDING ME SOAP - I've asked you twice now! I DO NOT WANT IT!! This isn't the way to get new customers!!
It was so nice to email customer services directly with a person and received a reply email so promptly. My mother uses the soap and loves it. I will definitely order more when she runs out.
The items were delivered very quickly!! I love the smell and I'm extremely happy with this purchase
My Swarva order arrived yesterday well packed.. a little longer than I expected.. but still fairly timely for shipping to Aus.. I used the yellow soap last night… it smells heavenly and lathers like crazy.. in a really nice soft soapy way… The bamboo soap holder is just perfect and sits on my shower ledge.. all good and very recommended… Thanks Swarva 🌞
I have only had swarva a few days but so far I like it. Love the smell & how my skin feels after showering. Received it quickly, thank you.
Love the soap. Good communication and timely postage.
I love the smell! The lather is extra nice and I am hooked on the netted bag too!
There was an error and my free wooden soap dish wasn’t included with the order, so I emailed them and got it delivered right away. Appreciated the expedient correction.
Hi J Kwon, Thank you so much for your kind review! We’re glad our team was able to quickly correct the issue and get your wooden soap dish delivered to you. We truly appreciate your patience and understanding! Team Swarva
Treated my first order as a prescription, received further order and potentially a third order that I never verified or ordered. Please cancel any further 'orders' that in fact I did not order.
Hi Jean, We’re truly sorry for the confusion and frustration this situation has caused. We completely understand your concern about receiving orders you did not intend to place. We’re pleased to let you know that we’ve already resolved this for you. Your recent order and subscription has been canceled last August 4, and you can rest assured that there will be no further subscription orders or charges. Thank you for bringing this to our attention and for giving us the opportunity to rectify the situation. We truly appreciate your patience and the chance to make this right. Warm regards, Swarva Team
The response time from Karla via email for cancelling my subscription billing was w/i 24Hrs. However, was unaware that I had a subscription account after ordering their products.
My issue was addressed immediately to my satisfaction.
Hi Denita, Thank you for sharing your experience! We’re very glad to hear that our team was able to address your concern promptly and to your satisfaction. 🧡 We truly appreciate your trust in Swarva and are grateful for the opportunity to assist you. Thank you for choosing us! Best regards, Swarva Support
I am very happy with the quick
Hi Wayne, Thank you so much for sharing your experience! We’re glad to hear that our team was able to respond quickly and accommodate your subscription needs. 🧡 We truly appreciate your support and hope you continue enjoying Swarva’s persimmon soap and the fresh, clean feeling it provides. Thank you for being part of the Swarva community! Best regards, Swarva Support
Hi Lisa, Thank you for sharing your feedback! We’re glad to hear you found the ordering process fast and easy. We truly appreciate your support and hope you enjoy your Swarva experience! Best regards, Swarva Support
Soap arrived promptly, used it today for the first time. Lots of lather, will wait to see results.
Hi Dael, Thank you for sharing your first experience with Swarva! We’re glad to hear your soap arrived promptly and gave you plenty of lather. We hope you continue to enjoy using it and look forward to hearing about your experience as you use it longer. Thank you for giving Swarva a try! Best regards, Swarva Support
So happy you have a body wash now I prefer that
Hi, Thank you for sharing your feedback! We’re so happy to hear that you’re excited about our Persimmon Body Wash. 🧡 We’re glad to offer another convenient way to enjoy the Swarva experience, especially if you prefer a liquid cleanser. We truly appreciate your support and hope you enjoy it! Best regards, Swarva Support
The subscription notice was a complete surprise. It must be well hidden in your order form. Please cancel my subscription!
Hi Karen, We’re sorry for the surprise and any confusion this may have caused. We sincerely apologize for the inconvenience. We’ve confirmed that your subscription has been successfully canceled, and no further subscription charges or orders will be processed. Thank you for bringing this to our attention, and we appreciate the opportunity to resolve the issue. If you have further questions or concerns, feel free to message us. We're here to resolve any issue you might have. Warm regards, Swarva Team
TBPHWY, I was not sure what to expect. The key clue was that old folks can't smell themselves, so to speak. So, I just had a question mark over my head. I tried it and the persimmon fragrance was okay. I have used your soap for a couple of weeks now, and I am still wondering what the offensive scent was emanating from my body. Needless to say, I will continue using your product. Thank you. Yosh U
Hi, Thank you for sharing such a thoughtful review, Yosh! We completely understand being unsure at first, and we’re glad you decided to give Swarva a try. We’re happy to hear that you’ve been enjoying the soap and have continued using it for the past couple of weeks. Swarva is made with Japanese persimmon tannins to help target nonenal, while also gently cleansing the skin. We truly appreciate your continued trust and hope you keep enjoying the fresh, clean feeling! Best regards, Swarva Support
The customer service at SWARVA is that standing!!! Their products is absolutely wonderful. Love it love it love it. You have a loyal customer for life!!! Sincerely, Linda R Flagstaff AZ
Hi Linda, Thank you so much, Linda, for your wonderful review! 🧡 We’re thrilled to hear that you’ve had such a positive experience with both our customer service and Swarva products. It means so much to know that you’re enjoying the soap and that we’ve earned your trust. We’re truly grateful to have you as part of the Swarva community and look forward to serving you for years to come! Best regards, Swarva Support
Easy to apply and convenient. This will help me pay my car repairs
Hi Ginger, Thank you for sharing your feedback! We’re glad to hear you found the product easy to use and convenient. 🧡 We truly appreciate your support and hope Swarva continues to be a helpful part of your daily routine. Wishing you all the best with your car repairs! Best regards, Swarva Support
The aroma and texture of the soap are very nice. My skin smells and feels wonderful after a shower. Also, the body wash and deodorant have a nice effect. The process of ordering and setting up a recurring order is easy, and the shipments are fast and problem-free.
Hi Mary, Thank you so much for your wonderful and detailed review! We’re delighted to hear that you’re enjoying the aroma and texture of the soap, as well as how your skin feels and smells after your shower. It’s also great to know that you’re loving the body wash and deodorant! We’re especially happy that you’ve found the ordering and recurring order process easy, with fast and hassle-free deliveries. Your support means so much to us, and we truly appreciate you choosing Swarva! 💛 Team Swarva
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