Synoshi

你好 Patricia， 非常感谢你留下如此美好的评价和五星好评。 我们很高兴听到你觉得我们的产品易于组装和使用，并且对结果和包装都感到满意。像你这样的反馈对我们意义重大。 如果你将来需要任何帮助或有任何问题，我们的客服团队随时在 https://support.synoshi.com 为你提供支持。 Synoshi 支持团队

你好 Sholto， 希望您一切顺利！我想跟进一下您的评价，因为我之前曾联系过您，希望能解决您的顾虑。由于一直没有收到回复，我想再次确认我在这里随时为您提供帮助。 我真诚地想了解到底哪里出了问题，并希望与您一起找到适合您的解决方案。如果您方便的话，请直接通过 https://synoshi.com/contact-2 联系我。使用主题行「Trustpilot - Synoshi」并提及您的评价，将帮助我快速定位您的案例，以便为您提供所需的支持。 您的反馈非常宝贵，期待在您方便时继续我们的交流！ 此致 Jaze Torres Synoshi 客户关怀经理

你好， 感谢你与我们分享反馈。 我们很高兴听到你对 Synoshi 产品本身感到满意，但很抱歉你在我们网站上的体验令人沮丧，尤其是在尝试添加不同配件时。你的意见非常有价值，我们会与团队分享，以便改进购物流程，使其更清晰易用。 由于你的评价未关联订单，请通过 https://support.synoshi.com 联系我们的客服团队，并提供订单信息（邮箱、订单号或姓名），以便我们更详细地调查此事并考虑你的体验。 Synoshi 支持团队

你好David， 感谢你抽出时间分享你的积极体验并给予四星评价。听到你的Super Pro和其他设备运行良好，帮助你让清洁变得更轻松，我们真的很高兴。 如果有什么我们可以改进的地方让你的体验达到五星标准，请告诉我们。你可以通过 https://support.synoshi.com 联系我们的客服团队，提供你的订单信息（邮箱、订单ID或全名），以便我们在需要时查看你购买的任何细节。 Synoshi Support Team

Hello Elinor, Thank you for taking the time to share your feedback. I'm sorry to hear that the extension handle did not stay securely attached while you were using your Synoshi device. I understand how frustrating that must have been, especially when you expected the product to perform reliably. Reading that the product didn't perform the way you expected is disappointing. When someone chooses our brand, they do so with certain expectations, and I understand why you felt let down. I'd like the opportunity to personally review your experience and better understand what happened. Before any final decisions are made regarding your order, I'd really appreciate the chance to review everything first. Once I have the details, I'll carefully assess your case and see which resolution options may be available. Depending on what I find, that could include helping resolve the issue with the product, providing additional support or guidance, arranging a replacement where appropriate, or considering another suitable solution. I've sent you a request for a few additional details through Trustpilot so I can begin my review. If it's more convenient, you're welcome to reply directly to that request. If you'd prefer to contact me directly, you can also reach me through https://synoshi.com/contact. Please use the subject line "Trustpilot – Synoshi" and mention this review so I can quickly locate your case and give it my personal attention. Thank you for sharing your experience. I look forward to reviewing it personally. Best regards, Jaze Torres Synoshi Customer Care Manager

Hello Joanna, ank you for taking the time to share your feedback. I’m sorry to hear about the issue you experienced with your Synoshi power scrubber, and I understand your concern regarding the device not turning off. I appreciate you taking the time to provide the requested information on Trustpilot. After reviewing the information you shared, I was unfortunately unable to locate an order in our system that matches those details. To help me investigate your case thoroughly, please double-check your order details and submit the correct information through our contact form at https://synoshi.com/contact-2. Kindly use the subject line “Trustpilot – Synoshi” and include a reference to this Trustpilot review so I can personally locate your order, prioritize your case, and continue working toward the appropriate resolution. If you prefer to speak with our team directly, you may also contact our Customer Care team at (US) +1 (218) 900-2005. I appreciate your cooperation and the opportunity to look into this further. Once I receive the correct details, I’ll personally review your case and work toward the most appropriate resolution. Best regards, Jaze Torres Synoshi Customer Care Manager

你好 Mysia， 非常感谢你分享使用体验并留下美好的五星评价。 我们很高兴听到 Synoshi 成为你如此得力的工具，特别是在让浴室和厨房清洁变得更轻松、更省力的方面。得知持久续航和便捷的配件更换对你很实用，而且你还在考虑购买延长杆以获得更舒适的清洁体验，这太好了。 如果你在使用 Synoshi 或配件时有任何问题，我们的客服团队随时乐意为你提供帮助。你可以通过 https://support.synoshi.com 联系我们。 Synoshi 支持团队

Hi Joan, Thank you for taking the time to share your detailed feedback. I'm sorry to hear about your experience and the frustration you have faced regarding the attachments, customer service communication, and the difficulty in getting this matter resolved. I sincerely apologize for any inconvenience and disappointment this has caused. I've received your response on Trustpilot and want to assure you that I am looking into your concern as soon as possible. Please check your email for any updates, as I will be reaching out with further information regarding your case. Thank you for your patience and for giving me the opportunity to review your concerns. I appreciate you sharing your experience, and I hope to assist you further. Have a great day! Best regards, Jaze Torres Synoshi Customer Care Manager

Hello Anurag, Thank you for your wonderful feedback and 5-star review! We’re delighted to hear you found our service hassle-free, on time, and helpful in solving your problem smoothly. If you ever need any assistance in the future, our customer service team is here to help: https://support.synoshi.com Synoshi Support Team

Hello Deb, Thank you so much for your 5-star review and for sharing how you use the metal head with your air fryer basket. We’re delighted to hear it’s working perfectly for you and helping with your cleaning. If you ever have any questions or need assistance in the future, you can reach our customer service team at https://support.synoshi.com Synoshi Support Team

你好 Gary， 非常感谢你留下美好的五星评价，并分享你如何使用 Synoshi。 我们很高兴听到购买流程顺利，后续服务也符合你的期望，而且 Synoshi 在你的淋浴瓷砖和填缝剂上表现出色。得知刷头配件和电池续航帮助你获得如此出色的清洁效果，这太好了。 如果你将来有任何问题、需要技巧以充分发挥设备性能，或需要帮助，我们的客服团队随时在 https://support.synoshi.com 为你提供支持。 Synoshi 支持团队

Hello, We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you. If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://synoshi.com/contact We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Synoshi Support Team

Hello Jeffrey, thank you for your feedback! Please accept our sincere apologies for the inconvenience caused by the unwanted emails. Your request to be taken off the list might not have been registered in our system due to a technical issue, but this can be corrected manually by our customer service team. So we can assist you, please contact us via https://support.synoshi.com and include your order details (email, order ID, or full name) so we can locate your information and help resolve this. We value your feedback and hope we can improve your experience with Synoshi. Synoshi Support Team

Hi Maxine, Thank you so much for your 5-star review and your kind words. We’re delighted to hear you found the information great and our product easy to use. If you ever have any questions or need further assistance, please don’t hesitate to reach out to our customer service team at https://support.synoshi.com Synoshi Support Team

Hello Helen, Thank you for taking the time to share your feedback. We're glad to hear that your order arrived quickly, but we're sorry to learn that the product did not meet your expectations in terms of cleaning performance and that the tracking information was not as helpful as it should have been. We appreciate your honest feedback, as it helps us improve both our products and our customer experience. I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I still wanted to let you know that I'd genuinely like the opportunity to continue assisting you. If you're still open to discussing your concerns, please contact me directly through https://synoshi.com/contact so I can privately review your experience and personally work with you toward a resolution. When reaching out, please use the subject line Trustpilot - Synoshi. Please reference this Trustpilot review when contacting us so I can quickly locate your case and personally continue assisting you. I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you're ready. Synoshi Support Team

Hello Billie, Thank you for taking the time to leave us a 5-star review and for sharing your experience. We’re glad to hear that your item arrived quickly and works as intended. If you ever need any assistance or have questions in the future, you can reach our customer service team at https://support.synoshi.com. Please include your order details (email, order ID, or full name) so we can assist you more efficiently. Synoshi Support Team

Hello, Thank you for taking the time to share your feedback. We're sorry to hear that the product did not perform as expected and that you were disappointed with its performance. We understand how frustrating this must have been, and we appreciate you providing your order number, as it will help us locate your case more efficiently. I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I still wanted to let you know that I'd genuinely like the opportunity to continue assisting you. If you're still open to discussing your concerns, please contact me directly through https://synoshi.com/contact so I can privately review your experience and personally work with you toward a resolution. When reaching out, please use the subject line Trustpilot - Synoshi. Please reference this Trustpilot review when contacting us so I can quickly locate your case and personally continue assisting you. I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you're ready. Synoshi Support Team

Hi Theresa, Thank you for taking the time to share your feedback with us. We genuinely value your input and are committed to resolving any issues you may have experienced. We have made several attempts to reach out to you regarding your concerns, however, we have not yet received a response. Please know that we are here to assist you and are eager to find a solution that meets your needs. At your convenience, feel free to contact our support team at http://support.synoshi.com/ Thank you for your understanding, and we look forward to hearing from you soon. Best regards, Synoshi Support Team

你好， 感谢你抽出时间分享反馈。很抱歉听到你的经历，我们理解当你以为已退出结账流程后看到扣款处理时一定非常震惊。我们也理解取消卡片并安排补办的压力有多大，感谢你将这些担忧告知我们。 我想就你的评价跟进一下，因为我之前曾通过 Trustpilot 联系过你，希望能了解更多你的经历。由于尚未收到回复，我仍想让你知道，我真诚希望能有机会继续为你提供帮助。 如果你仍愿意讨论你的担忧，请直接通过 https://synoshi.com/contact 联系我，以便我私下查看你的情况并亲自协助你解决问题。联系时，请使用主题行 Trustpilot - Synoshi。 联系我们时请提及此 Trustpilot 评价，以便我快速定位你的案例并亲自继续为你提供协助。 感谢你抽出时间分享反馈，希望有机会在你方便时继续为你提供帮助。 此致， Synoshi 支持团队

Hello Fred, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Best regards, Synoshi Support Team