Hello James,
Thanks for sharing your comments. We understand that losing accounts can be extremely frustrating and upsetting. In your case, as communicated with Support, there was a rule violation that lead to the loss. For PRO accounts there is a weekly trading requirement, this rule, along with the other PRO account rules, are agreed to prior to the accounts being activated. We understand this is not the desired outcome, but we must apply our rules fairly among all traders.
For additional reference, our rules are also outlined within our Knowledge Base articles on our website. If you every have a question about one of these rules, are Support team is happy to assist.
Best regards,
Take Profit Trader
Hello,
Thank you for sharing your feedback. We would like to look into this further for you, however we do not see any recent activity or communication based on the e-mail you provided.
Could there be another e-mail you are using with TPT? If so, if you can provide that we can investigate and contact you directly.
Best regards,
Take Profit Trader
Hello John,
Thank you for sharing your comments, we certainly apologize for delayed response to your inquiry regarding account status. We recognize how frustrating that can be, so would like to look into this further for you. If you can please provide your contact information/e-mail, we will review your case and contact you directly.
Best regards,
Take Profit Trader