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购物与时尚

Talkpeng

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264 条评价

4.3264 条评价
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关于 Talkpeng

数据更新
网站
talkpeng.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
50 条评价
差评回复率
100%(44/44 条)
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商家自述

Unique, quality apparel with free shipping always.

Talkpeng靠谱吗?

Talkpeng(talkpeng.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 264 条用户评价,属于购物与时尚分类,口碑良好。82% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful customer support team for resolving sizing mistakes, offering thoughtful solutions, and arranging quick replacements without any hassle. People also love the comfortable sweatshirts, noting that orders arrive extremely fast and the items match their high expectations perfectly. Some reviewers were not happy with the material, pointing out that the fabric feels thin, appears see-through, and causes colors to fade quickly after a few washes. Consumers also mentioned that some featured items can be hard to find, leaving a few buyers concerned about the overall merchandise and longevity.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

This business is amazing

This business is amazing! Lovely friendly people, easy to do business with. I’m always wary of ordering stuff from Instagram but on this occasion it was totally unfounded. They been been super responsive, offered me an exchange straight away without question.

Talkpeng 回复2023-08-22

Thanks so much for your support, Charlotte :)

My emails were quickly responded to and…

My emails were quickly responded to and always helpul. The product arrived on time and I was pleased with the quality. My one suggestion would be that they described the chest measurements of all the sizes to give potential customers an idea of the sizing. Otherwise I loved the design and the quality of the cotton seems good.

Talkpeng 回复2023-08-17

Thanks for your feedback, Sarah :)

avoid this company - poor quality product and very poor customer service.

I am very surprised to see so many good reviews here but the majority of them are cases of people ordering the wrong size, to which the company has simply sent them another and not wanted the original back - weird. I wanted to send my t shirt back for a full refund but it’s proving impossible! I don’t feel the quality matches the price tag; it looks cheap compared to the image online. There is loose thread around the stitching on the neck. Customer service is shocking: No phone number and the email address takes ages to get a response. It’s been 10 days since I initially contacted them and they still haven’t told me where to send the item back to.

Talkpeng 回复2023-08-15

Hi Sam - we're sorry to hear that you're unhappy with your product. As you mentioned yourself, the vast majority of our customers are happy with our products and customer service - hence the 4.6 rating at the time of writing. The team has responded to your request to return the item with instructions where to send it - but didn't receive an answer - maybe it went into your spam folder?

Excellent online customer service

After ordering a t-shirt and it not being quite right for what I needed it for, I requested a refund and received the most prompt and friendly reply with options of how to return or purchase an alternative without having to return the original purchase. Emilia was really helpful and friendly, giving clear info on all the options. Thank you! It's rare you get this not only prompt but friendly and comprehensive customer service! Thank you!

Talkpeng 回复2023-08-15

Many thanks for your support, Kelly :)

Top Marks!

I recently bought a sweatshirt in the wrong size (too big) emailed to return only to receive a lovely email advising nothing was a problem - they’d send me the correct size and to keep the previous order! I now have a great present for someone ☺️. What a great customer experience! I’d thoroughly recommend!

Talkpeng 回复2023-08-11

Happy to be of service :)

Excellent service

Free shipping! No paying $5 or more for a service that costs less than $1. What’s more, I inadvertently ordered the wrong size. They immediately offered to replace at no cost to me. That’s customer service! Love the styles and designs and font choices on their clothing. Highly recommend.

Talkpeng 回复2023-07-28

Thanks so much for supporting us, Christopher 🖤

Didn't expect much from my £30 T Shirt…

Didn't expect much from my £30 T Shirt purchase, especially when the garment came and it was too small - my fault, not theirs. Emailed in asking about how to return the smaller size, for the next size up, and they came back immediately saying they'd ship the larger T shirt, and to simply keep the smaller size! Very impressive all round. My wife is now the proud wearer of the small item...... just need to ensure we compare wardrobes before heading out in the same T Shirt when my larger size arrives!!!!

Talkpeng 回复2023-07-25

Thanks so much for your support, Dean 🖤

My initial package was lost- Emilia…

My initial package was lost- Emilia immediately shipped another out- when I received that one I wanted to exchange for another color and it was done in less than 24 hours! Products are good quality! Customer service is great and the concept of the designs are excellent!

Talkpeng 回复2023-06-16

Thanks for your support, Katie :)

Excellent customer service

Excellent customer service! I ordered a large sweater and it was delivered very quickly. But when I tried on the sweater, I found that I needed an M size. I wrote to TalkPeng about a product exchange and Emilia replied immediatly. Instead of exchanging the large, they asked that I'd gift it to someone! Thank you!

Talkpeng 回复2023-05-22

We're happy to help, Caroline :)

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