Unique, quality apparel with free shipping always.
Talkpeng（talkpeng.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 264 条用户评价，属于购物与时尚分类，口碑良好。82% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful customer support team for resolving sizing mistakes, offering thoughtful solutions, and arranging quick replacements without any hassle. People also love the comfortable sweatshirts, noting that orders arrive extremely fast and the items match their high expectations perfectly. Some reviewers were not happy with the material, pointing out that the fabric feels thin, appears see-through, and causes colors to fade quickly after a few washes. Consumers also mentioned that some featured items can be hard to find, leaving a few buyers concerned about the overall merchandise and longevity.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。The tee shirt I ordered arrived promptly. It is the most gorgeous quality and feel, but I had ordered a size too large. Emilia in Customer Service immediately offerd to send a tracked replacement in the correct size. This is excellent customer service, and so friendly and professional. Thanks, Talkpeng! I'll be back for more x
Thanks so much for your support! :)
Super customer service. I unfortunately ordered a sweater a size too small and wanted to exchange it. The customer service responded super fast and the exchange to a sweater a size bigger went super easy. The quality of the sweater is also super, so that a ordered another one for a good friend.
Happy to assist, Julia :)
Quality of the shirts I ordered are really good. Customer service is world class. Can only recommend Talkpeng.
Thanks so much for your kind words and your support :)
Super friendly service and good quality stuff! Will shop here again!
Thanks so much, Isabelle!
Amazing service and great customer support. Would for sure recommend TalkPeng :)
Thanks a lot for your support, Martin!
Great service, quick Response and nice solution wenn you have a problem
Happy to assist, Jasper :)
I really enjoy their customer service. I had ordered the wrong size. They responded with in 12 hours. A simple "no problem" and they're shipping me the right size. Thanks
No problem, Axel ;)
Wow! Amazing customer service! I ordered a large sweater which was delivered quickly without any hassles. When I tried on the sweater, I found that I needed an extra large so I reached out to TalkPeng about a product exchange. I received a reply pretty much instantly. TalkPeng sent a replacement sweater, but instead of exchanging the large, they asked that I'd gift it to someone. Amazing! Highly recommend!
Happy to help out, thanks for shopping wth us, Michael :)
Very nice customer service. I wanted to exchange a t-shirt, but they sent me a new t-shirt AND I could keep the one I initially received. What a nice present!
Happy to be of service, Deborah :)
Well, my package was lost, so it took a month and a half for it to arrive, but customer service was very helpful and made sure to update me on its whereabouts and that it finally arrived. I just picked it up today, and I absolutely love the shirt!!
We're glad you like the product, and we're sorry that the courier lost the parcel - unfortunately that happens, sometimes. Thanks so much for your patience 🖤
Where to start. Bullet points I think is the way forward. • Claim to respond to emails. They do not • E” in customer service WILL use a patronising tone • They do NOT like it when you argue back and then they become incredibly Woke • Cheap Nasty T Shirts. Do not look like the photo • Item arrived misshapen. Possibly a previous return and wrong size. • Peng WILL eventually respond with continuing patronising tones • Rudeness seems to annoy them. Yet they strive to annoy. Weird. • They will continue to respond with what I’m sure they think are “clever” rebuffs • We ARE expecting a “managing the situation” response to this email. That seems to be the way they aim to come across as the good guys / victim and soooo hard done by. Yes well done!. That Uni education really paid off. You must be so proud. All of the above happened because upon email confirmation of order I noticed that Evri were the courier. And we all know how rubbish they are. I thought by warning them the item may never arrive as we had 13. Now 14 parcels in 2 months ”go missing” thus saving them time and money would be gratefully received. But NO. They weren’t interested. And now. We are where we are I’m see a lot of customer are satisfied. But this older customer is not. Ageist maybe? Or just plain ignorant. You decide. FYI. I’m not interested in your reply. As I’ve already told you and PayPal UPDATE: And there it is. As predicted. And full of BS. FURTHER UPDATE: This company / Individual has embarked on a personal attack via PayPal. Email. Trustpilot. Social Media. “Abuse” as you so “wokely” put it. Works both ways. You continue to “abuse” and I will continue to react. You can keep playing the “I will have the last word” game. By all means. But the the fundamentals here ,are. You did not want to take the heads up re Evri. And THAT. Is not my problem. I have told this company to cease contacting me. I have told Trustpilot and PayPal to inform them their correspondence is NOT welcome. Yet still they respond. P.S the t shirt is in the bin. Where it belongs.
Hi Symon We're sad to see that yet another company has failed to impress you - looking at your track record of exclusively bad reviews here on Trustpilot. They never get it right, do they? Fact 1 - Your emails were answered. We have this on record, and so do you. You reached out immediately after ordering, trying to tell the shipping team which courier to use. While receiving an answer within 24h, you told the team to go F themselves and calling the customer service manager a C (she's female). To note, this is after the team responded to you and the item had been shipped to you in the stipulated time. When the team asked you to kindly not verbally abuse our staff, you continued to call staff 'snowflakes and woke', as you have just done again in your review. Point in case. Fact 2 - The team has kindly asked you to not call our staff names. Maybe you feel that its your right to attack and abuse service staff on the internet, but we will still reserve our right to tell you that that's wrong and that you're a terrible person for doing so, Symon. If that feels patronising to you, maybe it should? Not everybody who doesn't resort to calling people the most horrific names and tell people who are trying to help to go F themselves is 'woke', Symon. We, like any other decent human being, are 'annoyed by rudeness'. Since you used these words yourself, you seem to know behind that anger wall of yours that you were incredibly rude and disrespectful. Fact 3 - Cheap nasty shirts / arrived 'mishappen': This is the first time that you mentioned anything being wrong with the item. In none of your frankly vicious emails and rants did you complain about the quality of the item. Nevertheless, if the item is not to your liking, you can exchange or return it, our terms allow for free exchange or returns. Fact 4 - Other customers being satisfied: As you rightfully noticed, most of our customers are satisfied, with both the service and our products. We hope users refrain from viewing singled out cases as the norm, and rather look at trends to form an opinion. On top: 'Uni education' - Since you brought it up, we're not sure what education has to do with your behaviour of abusing people online, but you might be on to something here.
Hello, big cheers at that point regarding to service and communication. I ordered 3 items of which all 3 are to big. After asking for the policy to return them, I learned that the items will be replaced free of charge in my size. The best is…. I don’t have to return the other ones. Thank you
We do what we can to keep our customers happy. Thanks for your support, Eric!
After buying a jumper and being used for literally 2h, the print started coming off!!! I claimed a refund but they told me to send me a new one. This was September, we are almost in Christmas and I hope Santa will bring it because if it is for them I don’t think I will get my replacement. I have written them several times and there seems to be always a paranormal reason as to why the order never gets to me!! They sell rubbish but promise you good quality stuffs throughout social media!! Somebody must shut down this enterprise for fraudulent propaganda
Hi Francisco, we're sorry that there was a printing issue with your item. As you can see, a vast majority of our reviews are positive, so you can rest assured that the products we offer are quality. After the incident, the team has agreed to send you a free replacement, which unfortunately took a very long time due to bottle necks with the courier. We're sorry about your experience and will look into improving our process internally. Thanks for being a customer nevertheless.
Hi Kalfan, while shipping to North America and Europe is fast, shipping to your country can take up to 15 business days, as stated in our FAQs. Your order is with the courier (DHL) and about to reach you, just within the stipulated time frame. We apologise for the waiting time, as we are looking to secure faster international shipping to more remote markets from our home base.
Until now, I don't know anything about my order. And no way to contact you to know what's the wrong with my order only by email and the replay is coming too late.
Hi Dana, we're sorry that your shipment is taking longer to be delivered. It is because the initial address provided was invalid and the parcel was returned to sender. The team is in touch with you, confirmed the correct address and we've resent the package to you free of charge. The time for this second shipment is still within our stipulated delivery time frame for international orders. The team has responded to all your enquiries within 24h, including providing you with shipping updates of the second shipment.
Okay so ordering & shipping went super fast! Nothing wrong with that. But the quality of the sweatshirts and even more so the quality of the print is DRA-MA-TIC at best. I've bought sh*tloads of merch from around the world... I'm not an expert but I can tell what's good and what's not. Talk.peng is definitely NOT worth the money they're asking.... not even by far. I've had 25$ printed hoodies with a 10x better quality. The colors of the prints are really not great and printed crooked on what is probably the cheapest Gildan sweatshirt available. Crooked prints because overtightened on the press.. once the press is released and the shirt is relaxed prints appear crooked. Nothing to be proud of but I bet your margins are great Talk.Peng.
Hi Olivier, thanks for your feedback. We pride ourselves with offering value for money, as you can see looking at the vast majority of reviews. The team has reached out to you to find out more and to resolve the issue for you - however they did not receive a response.
Update - I‘ve opened a Paypal case to solve the quality issue, the offered return and refund! Paypal case closed (and can’t be reopened) and now they say „our management now decided otherwise“ and return me the items! This is a scam and unethical business behavior - don‘t buy!
Hi Manuel, it's unfortunate that you see it this way. We are honouring our free exchange policy, and are duly processing valid returns and their refunds on a daily basis (Paypal can confirm this). As per our terms, our cooling off period for review of items is 14 days after delivery, which you clearly missed.You asked for a refund 6 weeks after you received the item, indicating wear and tear such as 'faded print' as reason.This is normally no ground for a refund. As a one time exception, we have processed your refund.
The designs are cool - but they use cheap T-Shirts (Gildan) for the prints! Customer Service tries to blame the customer - „u washed too hot“ blablabla! 40 Euros for a T-Shirt which cost 5 Euros in B2C retail just because of a print is too much! Be aware! Use better shirts talk peng and stop blaming clients and you are a cool company! Regarding your answer Talk Peng: - 11 percent of your customers on Trustpilot are NOT HAPPY with the quality! Sit down and learn! 😂 - 5 Euro per T is price to client and the prints are not high quality if they fade after 1 time washing 🤦🏼♂️ - I need to check the good ratings… are they all real? It is too easy to fake!
Hi Manuel, thanks for your review. We're sorry to see that our product was yet another that didn't find your approval here on TrustPilot, looking at your review history of goods and services. As you can see, a vast majority of our customers are satisfied with the quality that we offer. If for some reason your item fell through our rigorous quality assurance, we're happy to offer you a free replacement or exchange. We have extended that offer to you already. Regarding your issue with the price - you are paying for a quality tee with unique design that you cannot buy anywhere else. Applying the B2B pricing economics that apply for bulk orders of a business to yourself won't work we're afraid. It's just not how commerce works. Should you require further assistance or clarification - we're happy to help :)
print is thermo transfer colors are washed out. boring product!
Hi there, the team has reached out to sort this out for you.
No size chart? C’mon. Zero stars (1 is the option) for not telling your people how they would fit. We all know “size small” is a million different fits depending on the company. They offer no guidance on how you should pick your size. So why should I buy from them?
Hi Cass, we do show a size chart on our product pages, please have another look. You can reach out to us before your purchase to have guidance on your size, or you can reach out for a free exchange if the order doesn't fit, as per out terms stated on our site. We're happy to help should you require assistance.
共 264 条符合条件的评价
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