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Teamgee

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269 条评价

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关于 Teamgee

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网站
teamgee.com
分类
运动的
所在地
中国
状态
待认证
差评回复率
20%(20/98 条)
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商家自述

light-weight, sleek design, safe cruiser electric skateboard. Teamgee's skateboard will change the way you experience your commuting, totally different comparing other commute ways. Say goodbye to traffic jam and enjoy the breeze on a Teamgee board.

以上内容由商家自行提供,未经平台核实。

Teamgee靠谱吗?

Teamgee(teamgee.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 269 条用户评价,属于运动的分类,口碑一般。评价两极分化:58% 给出 4 星及以上,同时 29% 打了 1 星;商家回复了 20% 的差评。数据最后更新于 2026-10-25。

用户怎么说

so it already pass 5 days and i dont…

so it already pass 5 days and i dont have any update off my product , i think the product it have really good quality , but they need to work to in the shipment too , i said it already pass 5 and the corrier dont pick up my skateboard from the shop; so i think they need to be better on that

Seemed great in the beginning, but had horrible build quality

When d first got this board it seemed perfect, it had enough power and range for everything that I wanted. The only thing that slightly bothered me was that because I loosened the trux when I leaned farther to the side the wheels would actually hit the side of the board. It mostly just looked like cosmetic damage so that didn't bother me too much. Then, on the second day I had it, me and some friends went out to a empty parking lot to ride it around and have some fun. I have a friend who is just barely starting (this was the first longboard, electric or otherwise, that he had ever ridden) and was going very slow. The speed controller said 5-6kph. Then at one point, he was riding and started to fall off. He simply jumped off the board without problem, but the board ran into a curb. It was only going 5-6kph and had no extra weight on it, and the front of the board split apart. (It was technically the back, but my inexperienced friend didn't know that because the sides are symmetrical) This caused the trux to basically fall off (they were still connected my the wire). I contacted their email asking about a warrantee, but they said that because it can caused by an accident that it wasn't covered. Which yes this is caused by an accident, but with how slow it was moving it should not have completely broken from such a small hit. Not worth over $400, pretty terrible customer service (they also did not reply to my email for about a week after I sent it), board is extremely frail. I would not recommend this under any circumstance unless you plan to never crash and never bump it into anything.

H20 mini honest review

The board worked great for a about 2 and a half months of regular use, then the battery and charger started to have issues. I ordered new wheels over a month ago and the only update I get is theyre still in China and now with the battery issues if the wheels do arrive I won't be able to use them. Getting a response from customer service took quite a while and they didn't even respond until I mentioned switching to a different company. The board was fun but has a short shelf life and its definitely NOT a commuter and it's not really for experienced riders.

Teamgee 回复2022-04-20

Hi Raymond Rockstarr, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, we'll do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

Its been a couple weeks since i ordered…

Its been a couple weeks since i ordered and the board hasnt been sent yet. They say they process orders in 3 days and ship in 7 to 10. I should already have it and they havent even sent it.

Teamgee 回复2022-04-18

Hi Ethan Myers, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, we'll do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

New motor hub issue

My h5 board is awesome has it for couple years now and been riding it hard. However just recently ordered 2 new hub motors and after having waited for them and paid for them I only received one, process of getting ahold of someone was frustrating and wasn’t able to get ahold of a person to solve the problem until 4 days after having received them. Once I did they looked into it so that took another few days until I got an answer that they are sending a new one to, the second one that I was supposed to get. I’m relieved they are sending me a new one but didn’t even offer any kind of discount or other form of compensation for having dealt with an issue on their end.

Teamgee 回复2022-04-16

Hi Joseph Morris, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, we'll do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

Worst experience ever, violated my privacy

This order violated my privacy and was my worst customer service experience ever. Forced me to send in pictures and refused to send me what I ordered without doing so. I asked if there were any other batteries made for the H20T and was told no there was only 1 ever made for it. So why was I forced to take pictures and delay my order from being sent? So unhappy with this experience.

Teamgee 回复2022-04-14

Hi Brett Barnes, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, we'll do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

the board is easy to use

the board is easy to use, and feels comfortable at high speeds, the only problem is that one cable broke at the second ride, but after i tape it, it didnt broke again (i have like 5 rides by now), for now its working properly, i will try it more, in case was just a really bad luck and a stone in the rode cut it or something like that.

I haven’t heard from you guys

I haven’t heard from you guys My brand new board doesn’t work I need a replacement or a refund

Teamgee 回复2022-04-13

Hi leonardo dunham, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, we'll do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

I ordered three boards

I ordered three boards, H5s, and paid for the 25mph upgrade on one of them and an upgrade for colored wheels on the other two. They sent two boards with only black wheels and no speed upgrade on the third board. So, no upgrades sent. They sent the wheels separate but said I should just keep the h5 with no speed upgrade or charge me to send it back. I ordered another H5 with a speed upgrade, and they immediately changed the teamgee website to show no H5 board available any longer with a speed upgrade. Then, they canceled the order without my consent but sent an email saying that it was canceled at my request, which it wasn't at my request. Then my regular H5, that they forced me to keep, started having problems with the remote, so I ordered a new one, and was told because it was under warranty they would just refund my money that I used to purchased the new remote. It still has not been refunded at this date. The board had never had the same range on one charge as described. You're lucky if you get 7.5 miles in one charge but claim closer to 11 miles in one charge. The board is showing stress cracks on the underside of the board. All this, and I still never got my 25 mph upgrade, and they forced me to keep it. I like the board, but I never got what I wanted. And they wanted me to pay more for the H9, which has a speed of 25 mph like the upgrade I wanted. They never gave me what I wanted and changed the website to show it was not available. Canceled without my consent, even though I would have waited until it was available. I think their is a lot that can be improved with customer service. I have even read many reviews that claim poor customer service. I just wanted the faster speed, and they never made it happen. Ray Teamgee Customer

Teamgee 回复2022-03-28

Hi Ray, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, I will do my best to resolve the issue with your order/skateboard. Best Regards, TeamGee

I didn't receive my product

I didn't receive my product. i ordered on march 1 and it has not been delivered yet. I sent an email regarding to my order and received no replies. I am leaving the country for work soon and i don't even know if my order is even going to arrive before i leave. There is nothing to rate/review.

Teamgee 回复2022-03-17

Hi Vitoria, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, I will do my best to resolve the issue with your order. Best Regards, TeamGee

Great Products, terrible service

Their products are great but god forbid you need their customer support. Replies were days apart, when the replies came they were extremely unhelpful. The board came with no UK adapter, I asked for a tutorial on how to change the charging port as mine broke and all I got back, several days later, was a literal 10 second video with some guy shouting what I presume was another language whilst waving a spanner infront of the lens. No instructions or step by step visual aid on what I had requested, just a video of a spanner. I asked again and in the end was sent some random video which was a better tutorial but for a board not even made by this company. Since then I have not heard anything more back aside from an email that just came through entirely in Chinese with a trust pilot link, so here's my review and I hope it helps you in some way.

Teamgee 回复2022-03-17

Hi Joe, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, I will do my best to resolve the issue with your order. Best Regards, TeamGee

Not great quality

Bought a h20, after 90km battery completely dead, which is such a shame as it was lovely before hand! the issue with stealth boards!

Teamgee 回复2022-03-17

Hi Sabian, Thanks for your review here. Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: [email protected] Please rest assured, I will do my best to resolve the issue with your order. Best Regards, TeamGee

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