TelephoneKenya.com

Hello, First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 7,266 Thank You points in your account, that can be converted into $72.66 worth of Voice Credit for free international call.s All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. In order to make sure you never run out of credit, you can activate the Auto Recharge feature available in your account Dashboard. Your Voice Credit balance will be automatically recharged with the amount of your choice once your credit goes below $5. Or you can choose a Monthly Plan that offers you a large amount of minutes for a lower rate. Kenya 180 offers 180 minutes for only $19.99/month (11.1¢/min) and Kenya 500 offers 500 minutes for $49.99/month (10¢/min). Monthly Plans are also renewed automatically and you can even purchase them in advance if you run out of minutes before their renewal date. We are actually running a promotion at the moment. You get $3 OFF your first month of using a Monthly Plan. If you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts. If the problems persists, we advise you to contact our Customer Support team. They’ll be able to assist you best. Your TelephoneKenya team

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 1,475 Thank You points in your account, that can be converted into $14.75 worth of Voice Credit for free international call.s All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 1,236 Thank You points in your account, that can be converted into $12.36 worth of Voice Credit for free international call.s All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 1,094 Thank You points in your account, that can be converted into $10.94 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available. Your TelephoneKenya team

Hi Alfred, Rates go up and down depending on the costs on the global market. the last time TelephoneKenya.com operated rate changes was in February 2021. But they were rate decreases, not increases. When rates go significantly up we usually announce it by email. When they go down and when we have offers/coupons too, we announce it by email as well to those who are subscribed to get "Special offers". That is an option available in one's account by a simple switch ON. Also, on every transaction, you get Thank You points (loyalty points) you can convert into free Voice Credit when you reach 1000. Currently, you have 286 points in your account. That info is also available in your online account. If you have noticed anything else we may not be aware of, please let us know in detail at [email protected]. Thank you for your understanding and collaboration.

Hello, Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your TelephoneKenya team

Hello, Thank you for your review! However, your rating seems to contradict your comment. 3 stars mean you have encountered some problems with our service. Did you perhaps mean to give 5 stars? Your TelephoneKenya team